Manager Technology Operations Jobs in Cedar Rapids, IA

PURPOSE

The Project Manager – Technology creates and develops relationships supportive of the Baker Group Just Cause and Core Values with team members and both internal and external clients. This role also will provide opportunities to increase business unit revenues by marketing and cross-selling products and services provided by Baker Group, including, but not limited to Security, Parking Systems and Fire Alarm systems. 

This position covers the full range of client engagement from prospecting, client procurement, project execution, through turn over to service, and all aspects in-between. A successful Project Manager in the Technology Business Unit will divide their time equally between sales and project execution, with significant in-person interaction throughout the project lifecycle.

This role is also responsible for execution coordination, project documentation, project financials and client satisfaction. A key focus is to maintain and grow the “Client for Life” concept with existing and new clients. Performs related work as required.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The following duties are typical for this job. These are not to be constructed as exclusive or all inclusive. Other duties may be required and assigned.

• Understand Building Security, Fire Alarm and Parking Systems
• Offer and implement solutions to customers through engineering and field personnel
• Continuously develop relationships with existing customers and pursue opportunities which provide long-term customer relationships and revenue opportunities
• Educate customers on Baker Group capabilities not only in building Technology business, but also cross selling capabilities for revenue opportunities within other business units
• Utilize internal estimating software and standard product selections to develop solutions for customers and review with team members prior to submitting to customer – make sure we can deliver what we are selling
• Act as Account Manager/Project Manager or single point of contact with customer during project execution
• Attend scheduling meetings with Operations Manager – assist with scheduling field labor
• Attend project meetings internal and external – provide communication written and verbal regarding information requests, proposal requests, coordination, submittal reviews, etc.
• Initiate turnover meetings to engineering and field discussing project scope, safety, timelines, etc.
• Procure subcontracts as required for installation – utilize procurement documented format when obtaining multiple bids
• Utilize company standard documents for business development, pre-proposal checklists, turnovers, subcontracts, purchase orders, warranty, etc.
• Manage projects to ensure financial success
• Accurate daily time and equipment reporting

MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

• Bachelor’s degree, Associate degree, or five years of experience in Sales/Project management 
• Experience in Security or Fire systems
• Experience in estimating and managing Security or Fire projects
• Proven ability to build and grow customer relationships
• A contingency for employment will require the successful passing of a background investigation

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid driver’s license with good driving record

MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

• Entrepreneurial spirit
• Positive attitude
• Team player, collaborative with the group
• Ability to develop and maintain long-term relationships
• Communication skills; direct with customers, construction team, and internal
• Knowledge of building Fire and Security systems

ENVIRONMENTAL ADAPTABILITY

• Prolonged periods of sitting at a desk working on a computer
• Must be able to lift 20 pounds occasionally
• Significant field and client interactions on construction job sites, which may require prolonged periods of standing, walking and/or climbing stairs
• Occasional exposure to variety of temperature and weather conditions

EQUIPMENT/TOOLS 

• Computer
• Calculator
• Tape measure
• PPE (hart hat, safety glasses, safety books, Hi-Vis vest)
• Clothing: jeans, appropriate office shirt

Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.