The role oversees the Service Desk and Incident Management functions while advancing the maturity of Information Technology Operations Management ITOM processes, procedures, functions, service ...
The role oversees the Service Desk and Incident Management functions while advancing the maturity of Information Technology Operations Management ITOM processes, procedures, functions, service ...
Manager of Technology Operations Apply now Back to search results Job no: 536435 Work type ... Monitor service desk metrics, incident trends, and recurring issues; perform root cause analysis ...
Manager of Technology Operations Apply now Back to search results Job no: 536435 Work type ... Monitor service desk metrics, incident trends, and recurring issues; perform root cause analysis ...
Salary: $70,000 - $90,000 Manager of Technology and Facilities OUR MISSION Innovation Charter High ... and a full-service community school approach to meet the wide-ranging needs of students and ...
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Salary: $70,000 - $90,000 Manager of Technology and Facilities OUR MISSION Innovation Charter High ... and a full-service community school approach to meet the wide-ranging needs of students and ...
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Director of Technology Services & Practice Leadership
Plymouth Meeting, PA · On-site
$130K - $160K/yr
The Opportunity We are a well-established technology consulting and managed services organization ... Build a culture of ownership, urgency, continuous improvement, and accountability. Client ...
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Be Seen First
Director of Technology Services & Practice Leadership
Plymouth Meeting, PA · On-site
$130K - $160K/yr
The Opportunity We are a well-established technology consulting and managed services organization ... Build a culture of ownership, urgency, continuous improvement, and accountability. Client ...
Director of Technology
Piscataway, NJ · On-site
$150K/yr
Establish service standards and ensure timely support for all technology users. * Manage help desk ... Minimum of five (5) years of progressive technology leadership experience. * Demonstrated ...
Director of Technology
Piscataway, NJ · On-site
$150K/yr
Establish service standards and ensure timely support for all technology users. * Manage help desk ... Minimum of five (5) years of progressive technology leadership experience. * Demonstrated ...
... and management of employee-facing communications associated with UW Medicine IT Services and Innovation Core. The Associate Director of Technology Communications serves as a strategic leader and ...
... and management of employee-facing communications associated with UW Medicine IT Services and Innovation Core. The Associate Director of Technology Communications serves as a strategic leader and ...
The Global Manager of Technology Training & Enablement will lead the Firm's global technology ... In conjunction with the Service Desk, analyze user support question patterns to identify areas ...
The Global Manager of Technology Training & Enablement will lead the Firm's global technology ... In conjunction with the Service Desk, analyze user support question patterns to identify areas ...
Manager of Technology and Strategic Sourcing
Burbank, CA · On-site
$57.18/hr
... of Technology Strategic Sourcing (TSS) will collaborate with global internal clients across ... services fields. Responsibilities will include managing sourcing and competitive events for more ...
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Manager of Technology and Strategic Sourcing
Burbank, CA · On-site
$57.18/hr
... of Technology Strategic Sourcing (TSS) will collaborate with global internal clients across ... services fields. Responsibilities will include managing sourcing and competitive events for more ...
Manager of Information Technology
Seattle, WA · On-site
$130K - $170K/yr
Create and track service metrics, including SLAs, uptime, response times, reliability, and ... Manage vendor relationships, ensuring optimal performance of outsourced IT services and solutions ...
Manager of Information Technology
Seattle, WA · On-site
$130K - $170K/yr
Create and track service metrics, including SLAs, uptime, response times, reliability, and ... Manage vendor relationships, ensuring optimal performance of outsourced IT services and solutions ...
Director, Technology Services
Lewisville, TX · On-site
The Director of Technology Services leads Caliber's enterprise user technology support organization and ITILaligned service management practices across the organization. The role oversees the Service ...
Director, Technology Services
Lewisville, TX · On-site
The Director of Technology Services leads Caliber's enterprise user technology support organization and ITILaligned service management practices across the organization. The role oversees the Service ...
Executive Director of Technology Operations
Fredericksburg, VA · On-site
$140K - $165K/yr
Executive Director of Technology Operations Apply now Job no: 25001686 Work type: Full Time ... Data center and cloud operations * IT service management and customer support * Endpoint computing ...
Executive Director of Technology Operations
Fredericksburg, VA · On-site
$140K - $165K/yr
Executive Director of Technology Operations Apply now Job no: 25001686 Work type: Full Time ... Data center and cloud operations * IT service management and customer support * Endpoint computing ...
: The Regional Technology Services Manager will manage an assigned region of Technology Service Analysts who process and resolve incoming user support issues and questions. This role is responsible for ...
New
: The Regional Technology Services Manager will manage an assigned region of Technology Service Analysts who process and resolve incoming user support issues and questions. This role is responsible for ...
New
Tech Services Project Manager
Riverside, CA · On-site
$115K - $140K/yr
What You'll Do As our Tech Services Project Manager , you'll lead the delivery of GIS, Enterprise Asset Management, Geomatics, and technology-focused projects while supporting business development ...
Tech Services Project Manager
Riverside, CA · On-site
$115K - $140K/yr
What You'll Do As our Tech Services Project Manager , you'll lead the delivery of GIS, Enterprise Asset Management, Geomatics, and technology-focused projects while supporting business development ...
Develops, implements, and manages operational goals and monitors achievements of performance and ... Provide friendly, fast, and helpful customer service, through the consistent practice and delivery ...
Develops, implements, and manages operational goals and monitors achievements of performance and ... Provide friendly, fast, and helpful customer service, through the consistent practice and delivery ...
Head of Technology
$166K - $208K/yr
Lead technology vendor selection, contract negotiations, renewals, and performance management ... service business intelligence. * Ability to evaluate emerging technologies without chasing ...
Head of Technology
$166K - $208K/yr
Lead technology vendor selection, contract negotiations, renewals, and performance management ... service business intelligence. * Ability to evaluate emerging technologies without chasing ...
Manager Tech Services-Nuclear
Irving, TX · On-site
If you have what it takes to become part of the Vistra family and would like to start a promising ... of Technology Services. Key Accountabilities * Manage the process of designing, developing ...
Manager Tech Services-Nuclear
Irving, TX · On-site
If you have what it takes to become part of the Vistra family and would like to start a promising ... of Technology Services. Key Accountabilities * Manage the process of designing, developing ...
Director of Technology
Philadelphia, PA · On-site
... with managed service providers while ensuring high performance. * Manage the deployment ... Promote the use of technology to support teaching excellence and learning evaluating platforms and ...
Director of Technology
Philadelphia, PA · On-site
... with managed service providers while ensuring high performance. * Manage the deployment ... Promote the use of technology to support teaching excellence and learning evaluating platforms and ...
Technology Services Manager - Communications Infrastructure
Winnemucca, NV · On-site
$79K - $119K/yr
Examples of Duties The duties listed below are examples of the work typically performed by an ... the Technology Services Manager to travel extensively, be on call during non-working hours ...
Technology Services Manager - Communications Infrastructure
Winnemucca, NV · On-site
$79K - $119K/yr
Examples of Duties The duties listed below are examples of the work typically performed by an ... the Technology Services Manager to travel extensively, be on call during non-working hours ...
Director of Technology
Saint Louis, MO · On-site
$185K/yr
... service and case outcomes. Under the philosophy that technology is the cornerstone of our ... Manage the comprehensive technology budget and all vendor relationships to ensure maximum ROI.
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Director of Technology
Saint Louis, MO · On-site
$185K/yr
... service and case outcomes. Under the philosophy that technology is the cornerstone of our ... Manage the comprehensive technology budget and all vendor relationships to ensure maximum ROI.
Partner with Infrastructure, Cloud Operations, and Enterprise Applications teams to ensure seamless delivery of end-user technology services. * Support identity and access management processes ...
Partner with Infrastructure, Cloud Operations, and Enterprise Applications teams to ensure seamless delivery of end-user technology services. * Support identity and access management processes ...
Manager Of Technology Services information
See salary details
$34K - $46.3K
8% of jobs
$56.7K is the 25th percentile. Wages below this are outliers.
$46.3K - $58.6K
20% of jobs
$58.6K - $71K
18% of jobs
The median wage is $73.5K / yr.
$71K - $83.3K
20% of jobs
$89.8K is the 75th percentile. Wages above this are outliers.
$83.3K - $95.6K
18% of jobs
$95.6K - $107.9K
4% of jobs
$107.9K - $120.2K
5% of jobs
$120.2K - $132.5K
4% of jobs
$132.5K - $144.9K
1% of jobs
$144.9K - $157.2K
0% of jobs
$157.2K - $169.5K
2% of jobs
$34K
$82.8K
$169.5K
How much do manager of technology services jobs pay per year?
What is a technology services manager?
What does a technology manager do?
What are the key skills and qualifications needed to thrive as a Manager Of Technology Services, and why are they important?
What is the difference between Manager Of Technology Services vs Network Manager?
| Aspect | Manager Of Technology Services | Network Manager |
|---|---|---|
| Required Credentials | Bachelor's in IT, Computer Science, or related field; certifications like PMP or ITIL | Bachelor's in IT, Computer Science, or related; certifications like Cisco CCNA or Network+ |
| Work Environment | Oversees IT departments, manages technology projects, supports enterprise systems | Manages network infrastructure, ensures network security, maintains connectivity |
| Employer & Industry Usage | Used across various industries for overall IT management | Primarily in organizations with complex network needs, telecom, or data centers |
The Manager Of Technology Services focuses on overseeing overall IT operations, including software, hardware, and support services, while the Network Manager specializes in managing network infrastructure and connectivity. Both roles require similar certifications and work in IT environments, but their core responsibilities differ in scope and focus.
What does a Manager of Technology Services do?
How does a Manager of Technology Services typically collaborate with other departments to drive organizational goals?
How much is an IT manager paid?
What is the salary of a technical manager?
Job description
Job Description Director of Technology Services Full Time Role Hybrid/ Lewisville, TX Summary: The Director of Technology Services leads our client's enterprise user technology support organization and ITILaligned service management practices across the organization. The role oversees the Service Desk and Incident Management functions while advancing the maturity of Information Technology Operations Management ITOM processes, procedures, functions, service reporting and operational disciplines. This leader establishes standards, performance metrics, and continuous improvement frameworks to ensure highquality enduser support, rapid service restoration, systemic problem elimination, and consistent service delivery.
The Director partners with Infrastructure, Application, Data, Technology Analysts and Business Leaders to improve service stability and performance, operational transparency, costs, and overall employee technology experience. This role requires executive presence and the ability to communicate operational risk, service performance, and incident impacts clearly to stakeholders at all levels of the organization, including senior leadership. Responsibilities: Lead enterprise technology user support operations including Service Desk, Incident Management, and Problem Management Teams.
Provide leadership and direction for managers and teams delivering technology support services across all locations. Establish operational standards and KPIs, backlog management, and customer satisfaction. Own the enterprise Incident Management lifecycle and coordinate response for major (Sev 1 &2) incidents.
Drive advancement and maturity of ITILaligned service management processes across IT. Establish and mature frameworks and operational standards for enduser support and ITSM practices. Develop and present operational dashboards, data analysis and service performance insights to leadership.
Lead and develop direct reports while fostering a culture of accountability, service excellence, and continuous improvement. Maintains a security-first mindset and partners with the Security team to reinforce security in all service interactions and incident response efforts. Partners with Internal Communications to ensure meaningful information is shared clearly and effectively across the organization.
Skills: Deep expertise in ITSM, ITOM, ITIL and IAM service management disciplines including Incident, Problem, and Service Desk operations. Experience leading enterprise Service Desk and Incident Management Support organizations. Executive presence with the ability to communicate effectively with technical teams, business stakeholders, and senior leadership.
Ability to translate technical service disruptions and operational risks into clear business impact. Strong crisis leadership and decisionmaking abilities during major incidents or operational disruptions. Proven ability to influence crossfunctional teams and drive operational improvements.
Experience designing ITSM frameworks and advancing ITIL process maturity. Strong analytical skills with the ability to interpret operational metrics and identify improvement opportunities. Ability to lead organizational changes and continuous improvement initiatives.
Requirements: Bachelor's degree in Information Technology, Computer Science, Business, or related field; or equivalent experience. 8-12+ years of progressive IT operations or IT service management leadership experience. Experience leading enterprise Service Desk, Deskside Support, Incident Management, and Problem Management functions.
Experience governing or managing enterprise ITSM platforms (Ivanti ISM preferred). Experience advancing ITIL maturity in evolving IT service organizations. ITIL 4 Foundation required.
ITIL Managing Professional or Strategic Leader preferred. Experience with Ivanti ISM is strongly preferred. Experience with Power BI or enterprise reporting tools preferred.
About RedStream Technology
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
NY, US
Year founded
2007