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Director Of Technology Services Jobs (NOW HIRING)

Soni Resources

Director of Technology

Piscataway, NJ · On-site

$150K/yr

The Director of Technology will provide leadership for infrastructure, cybersecurity, networking ... Research, recommend, and procure hardware, software, and technology services. * Monitor ...

Environmental Design Group

Director of Technology

Akron, OH · On-site

$115K - $135K/yr

Director of Technology Salary Range: $115,000-$135,000 Location: Akron Employment Type: Full Time ... Oversee the firm's outsourced IT model, including MSP governance, service delivery, performance ...

Hunt

Director of Technology

Dallas, TX · Remote

The Director of Technology is a senior leadership role responsible for driving Skyward's technical vision and ensuring our products and solutions are built with excellence, scalability, and customer ...

Crisp Recruit

Director of Technology

Troy, MI

The Director of Technology will lead the firm's technology strategy while personally driving key ... Experience working in legal services, professional services, healthcare, insurance, or another ...

Paramount

Director of Technology

Boston, MA

$150K - $175K/yr

WBZ-TV/CBS Boston is seeking a dynamic and forward-thinking Director of Technology to lead the ... The service is available live in 91 countries. CBS News and Stations is dedicated to providing the ...

GIRARD ESTATE

Director of Technology

Philadelphia, PA · On-site

$115K - $120K/yr

Girard College seeks a experienced Director of Technology to lead the school's technology ... Services. * Ensure robust cybersecurity measures are in place to protect the school's data and ...

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$43.5K

$127.5K

$239K

How much do director of technology services jobs pay per year?

As of Aug 3, 2026, the average yearly pay for director of technology services in the United States is $127,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $150,500.00 per year, depending on experience, location, and employer.

How much does a director of technology services make in the US?

A director of technology services in the US typically earns between $120,000 and $180,000 annually, depending on experience, industry, and location. Senior roles with additional responsibilities or in high-demand sectors can earn higher salaries, often supplemented with bonuses and benefits.

What is the difference between Director Of Technology Services vs Network Operations Manager?

AspectDirector Of Technology ServicesNetwork Operations Manager
CredentialsBachelor's or higher in IT, Management experience, Certifications like PMP or ITILBachelor's in IT or related field, Network certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentOversees multiple IT departments, strategic planning, executive collaborationManages network teams, monitors network performance, handles daily network operations
Employer & Industry UsageUsed in large organizations, corporations, and enterprisesCommon in telecom, data centers, and large IT infrastructure companies

The main difference is that the Director Of Technology Services focuses on overall IT strategy and leadership across departments, while the Network Operations Manager concentrates on managing and maintaining network infrastructure. Both roles require technical expertise, but the director role has a broader scope and strategic responsibilities.

What are the key skills and qualifications needed to thrive as a director of technology services?

To thrive as a Director Of Technology Services, you need a deep understanding of IT infrastructure, project management, and strategic planning, often supported by a relevant degree and progressive leadership experience. Familiarity with enterprise IT systems, cybersecurity frameworks, cloud platforms, and certifications such as PMP or ITIL are highly valued. Exceptional communication, problem-solving, and team leadership skills help you effectively manage cross-functional teams and drive organizational change. These competencies ensure successful technology operations, alignment with business goals, and the ability to navigate rapid technological advancements.

What is a director of technology services?

A Director of Technology Services is a senior-level professional responsible for overseeing an organization's technology operations and services. They manage IT teams, develop technology strategies, and ensure that technology systems support the organization's goals. Their duties often include budgeting, implementing new technologies, managing IT security, and collaborating with other departments to meet business needs. This role requires strong leadership skills and a deep understanding of current and emerging technologies.

What are some common challenges faced by a director of technology services, and how can they be addressed?

A Director of Technology Services often encounters challenges such as managing competing priorities from different departments, ensuring systems scalability, and aligning technology strategy with organizational goals. To address these challenges, it's important to foster open communication between stakeholders, implement effective project management practices, and stay updated on emerging technologies. Building a strong, collaborative team and regularly reviewing technology roadmaps can also help in proactively addressing issues and driving successful outcomes.
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Director Of Technology Services jobs near you
Infographic showing various Director Of Technology Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $127,543 per year, or $61.3 per hour.

Director of Technology Services

RedStream Technology

Lewisville, TX • On-site

Other

Re-posted yesterday

Job description

Job Description Director of Technology Services Full Time Role Hybrid/ Lewisville, TX Summary: The Director of Technology Services leads our client's enterprise user technology support organization and ITILaligned service management practices across the organization. The role oversees the Service Desk and Incident Management functions while advancing the maturity of Information Technology Operations Management ITOM processes, procedures, functions, service reporting and operational disciplines. This leader establishes standards, performance metrics, and continuous improvement frameworks to ensure highquality enduser support, rapid service restoration, systemic problem elimination, and consistent service delivery.

The Director partners with Infrastructure, Application, Data, Technology Analysts and Business Leaders to improve service stability and performance, operational transparency, costs, and overall employee technology experience. This role requires executive presence and the ability to communicate operational risk, service performance, and incident impacts clearly to stakeholders at all levels of the organization, including senior leadership. Responsibilities: Lead enterprise technology user support operations including Service Desk, Incident Management, and Problem Management Teams.

Provide leadership and direction for managers and teams delivering technology support services across all locations. Establish operational standards and KPIs, backlog management, and customer satisfaction. Own the enterprise Incident Management lifecycle and coordinate response for major (Sev 1 &2) incidents.

Drive advancement and maturity of ITILaligned service management processes across IT. Establish and mature frameworks and operational standards for enduser support and ITSM practices. Develop and present operational dashboards, data analysis and service performance insights to leadership.

Lead and develop direct reports while fostering a culture of accountability, service excellence, and continuous improvement. Maintains a security-first mindset and partners with the Security team to reinforce security in all service interactions and incident response efforts. Partners with Internal Communications to ensure meaningful information is shared clearly and effectively across the organization.

Skills: Deep expertise in ITSM, ITOM, ITIL and IAM service management disciplines including Incident, Problem, and Service Desk operations. Experience leading enterprise Service Desk and Incident Management Support organizations. Executive presence with the ability to communicate effectively with technical teams, business stakeholders, and senior leadership.

Ability to translate technical service disruptions and operational risks into clear business impact. Strong crisis leadership and decisionmaking abilities during major incidents or operational disruptions. Proven ability to influence crossfunctional teams and drive operational improvements.

Experience designing ITSM frameworks and advancing ITIL process maturity. Strong analytical skills with the ability to interpret operational metrics and identify improvement opportunities. Ability to lead organizational changes and continuous improvement initiatives.

Requirements: Bachelor's degree in Information Technology, Computer Science, Business, or related field; or equivalent experience. 8-12+ years of progressive IT operations or IT service management leadership experience. Experience leading enterprise Service Desk, Deskside Support, Incident Management, and Problem Management functions.

Experience governing or managing enterprise ITSM platforms (Ivanti ISM preferred). Experience advancing ITIL maturity in evolving IT service organizations. ITIL 4 Foundation required.

ITIL Managing Professional or Strategic Leader preferred. Experience with Ivanti ISM is strongly preferred. Experience with Power BI or enterprise reporting tools preferred.

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