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Sr Director It Jobs (NOW HIRING)

One Call

Senior Director Information Technology

$167K - $268K/yr

The Sr. Director, Information Technology leads enterprise IT services across One Call US and One Call Mexico, with accountability for end user computing, IT service desk, ITSM process discipline ...

Ross Stores, Inc

Senior Director, IT

Fort Mill, SC · Hybrid

The Senior Director, IT - DC Systems is a strategic technology leader responsible for driving the vision, roadmap, delivery, and operational excellence of systems supporting an end to end retail ...

Ross Stores

Senior Director, IT

Fort Mill, SC · On-site

The Senior Director, IT - DC Systems is a strategic technology leader responsible for driving the vision, roadmap, delivery, and operational excellence of systems supporting an end to end retail ...

Ross

Senior Director, IT

Fort Mill, SC · On-site

The Senior Director, IT - DC Systems is a strategic technology leader responsible for driving the vision, roadmap, delivery, and operational excellence of systems supporting an end to end retail ...

Ross Stores

Senior Director, IT

Fort Mill, SC

The Senior Director, IT - DC Systems is a strategic technology leader responsible for driving the vision, roadmap, delivery, and operational excellence of systems supporting an end to end retail ...

Ross Stores

Senior Director, IT

Fort Mill, SC

The Senior Director, IT - DC Systems is a strategic technology leader responsible for driving the vision, roadmap, delivery, and operational excellence of systems supporting an end to end retail ...

Collibra

Senior Director, IT Systems

New York, NY · On-site

Joining Collibra's IT team Collibra is looking for a Senior Director of Information Technology who is equal parts strategist, technologist, and builder. This is not a role for someone who manages ...

Collibra

Senior Director, IT Systems

New York, NY · Hybrid

Joining Collibra's IT team Collibra is looking for a Senior Director of Information Technology who is equal parts strategist, technologist, and builder. This is not a role for someone who manages ...

Telix Pharmaceuticals (AMER)

OR · On-site

See Yourself at Telix The Senior Director, Information Systems is a senior technology leader responsible for providing executive oversight of Telix's enterprise application landscape, alongside day ...

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How much do sr director it jobs pay per year?

As of Aug 1, 2026, the average yearly pay for sr director it in the United States is $142,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $161,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sr Director of IT, and why are they important?

To thrive as a Sr Director of IT, you need extensive experience in IT strategy, leadership, project management, and a deep understanding of infrastructure and cybersecurity, usually supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with enterprise systems like ERP, cloud platforms (AWS, Azure), and certifications such as PMP, CISSP, or ITIL are commonly required. Exceptional communication, strategic thinking, and team-building skills help drive organizational change and foster cross-functional collaboration. These abilities are crucial for aligning technology initiatives with business goals, ensuring robust security, and leading high-performing IT teams.

How does a Sr Director of IT typically interact with other departments to drive organizational goals?

A Sr Director of IT plays a strategic role in aligning technology initiatives with business objectives by collaborating closely with leaders from departments such as operations, finance, and marketing. They facilitate cross-functional meetings to understand departmental needs, prioritize technology projects, and ensure seamless integration of IT solutions. Effective communication and negotiation skills are essential, as the Sr Director often mediates between technical teams and non-technical stakeholders to deliver solutions that support overall organizational growth.

What is the difference between Sr Director It vs IT Manager?

AspectSr Director ItIT Manager
ResponsibilitiesOversees multiple IT departments, strategic planning, and high-level decision-makingManages daily IT operations, team supervision, and project implementation
Required CredentialsBachelor's or Master's in IT, Computer Science, or related field; extensive experience; leadership skillsBachelor's in IT, Computer Science, or related field; technical expertise; some leadership experience
Work EnvironmentExecutive-level, strategic focus, often in corporate officesOperational, team-oriented, often in IT departments or technical teams

The Sr Director It focuses on strategic leadership and overseeing multiple IT functions, while the IT Manager handles daily operations and team management. Both roles require technical knowledge, but the Sr Director It emphasizes strategic planning and executive decision-making.

What does a Sr Director of IT do?

A Sr Director of IT oversees the strategic planning, implementation, and management of an organization's information technology systems. They lead IT departments, set technology goals aligned with business objectives, and manage budgets, security, and compliance. This role also involves collaborating with other executives to drive digital transformation, ensuring systems support business growth, and staying updated on emerging technologies.

How much do senior directors of IT make?

Senior directors of IT typically earn between $130,000 and $200,000 annually, with total compensation often including bonuses and stock options. Salaries vary based on industry, company size, location, and experience, and they usually require strong leadership, technical expertise, and strategic planning skills.

What jobs pay 500,000 a year in the US?

Senior IT executives such as Senior Directors of IT, Chief Information Officers, and CTOs often earn $500,000 or more annually, especially in large organizations or with extensive experience and specialized skills in cybersecurity, cloud computing, or enterprise systems. Compensation packages may include base salary, bonuses, stock options, and other incentives. High-level IT leadership roles typically require advanced degrees, certifications, and a proven track record of managing complex technology strategies.

Is a senior director role worth IT?

A senior director in IT is a high-level leadership position responsible for strategic planning, team management, and technology oversight. It offers significant influence, higher compensation, and opportunities to shape organizational technology initiatives, making it a valuable career step for experienced IT professionals.

What is the highest salary for an IT Director?

The highest salary for an IT Director can reach over $200,000 annually, especially in large organizations or industries like finance and technology. Compensation varies based on experience, location, company size, and additional responsibilities such as managing teams and overseeing complex IT infrastructure.
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What cities are hiring for Sr Director It jobs? Cities with the most Sr Director It job openings:
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Sr Director It jobs near you
Infographic showing various Sr Director It job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $142,920 per year, or $68.7 per hour.

Senior Director Information Technology

One Call

Remote

$167K - $268K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

One Call rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

165th of 479 rated business services

Job description

General information
Location
Remote
Function
Technology
Business Unit
Shared Services
Full-time/Part-time
Full Time
Salary Range Min - Max (USD)
$167703 - $268325
Country
United States
Date
15-Jun-2026
Job ID
5694
Description & Requirements
Join Our Team and Make a Difference!
Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply,we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.
Salary Range:
This compensation range considers a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate is not adjusted for geographic differential associated with the location where the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.
What We Provide in Return for Your Commitment to Our Mission
We offer a vast array of benefits to help support the whole you, including:
  • Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home.
  • Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.
  • Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
  • Supportive Services: Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships.

JOB SUMMARY:
The Sr. Director, Information Technology leads enterprise IT services across One Call US and One Call Mexico, with accountability for end user computing, IT service desk, ITSM process discipline, endpoint engineering, and the colleague technology experience. Reports to the Vice President, Information Technology.
The Sr. Director is responsible for the end-to-end employee technology experience including device management, productivity platforms, service delivery, and IT operations across distributed, remote, and international workforces. The role drives ITSM process maturity, service desk operations, and the integration of Data Dimensions IT services into the combined organization. The role partners closely with the ServiceNow product function on platform capability and roadmap.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Strategic Leadership: 30%
  • Sets strategy for enterprise IT services, end user computing, and IT operations across One Call US and One Call Mexico.
  • Drives ITSM process maturity across incident, problem, change, request, and asset management.
  • Drives modernization of endpoint management and end user technology experience.
  • Partners with security, infrastructure, and HR functions on identity, access, and onboarding workflows.
  • Owns the IT services roadmap in support of enterprise transformation initiatives.

End user computing & endpoint engineering: 25%
  • Owns design and delivery of desktop, mobile, and endpoint experience across the enterprise.
  • Drives standardization of Windows and Apple endpoint management (Intune, JAMF) including zero-though provisioning.
  • Establishes endpoint security and compliance posture in partnership with security organization.
  • Leads enterprise productivity platform strategy (Microsoft 365, Teams, SharePoint, OneDrive).
  • Owns hardware lifecycle management, asset management, and procurement strategy across US and Mexico.

Service Delivery & ITSM Process: 25%
  • Leads IT service desk operations supporting global workforce including US, Mexico, remote and offshore colleagues.
  • Owns ITSM process discipline including incident, problem, change, request, and asset management practices.
  • Drives service maturity through SLA discipline, knowledge management, and self-service capability.
  • Leads expansion of enterprise service desk and IT service catalog content.
  • Partners with the SercviceNow product function on platform capability, requirements, and roadmap to ensure ITSM processes are well-supported by the platform.

People Leadership: 15%
  • Leads and develops Director and Manager-level leadership team across US and Mexico operations.
  • Owns talent strategy including hiring, succession planning, and performance management.
  • Builds bench strength across IT operations, end user services, endpoint engineering, and service desk.
  • Establishes service delivery culture grounded in customer experience and operational excellence.

Vendor & Financial Management: 5%
  • Owns vendor relationships across endpoint management platforms, productivity software, and managed services.
  • Managers operation budget across IT services, endpoint hardware, and software licensing.
  • Drives hardware license optimization and cost discipline.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:
  • Bachelor's degree in Computer Science, Information Systems, or related discipline, or equivalent professional experience; advanced degree a plus.
  • 12+ years of progressive technology leadership experience in IT operations, end user computing, or IT services.
  • 6+ years leading multi-disciplinary IT organizations including managers and senior individual contributors.
  • Demonstrated track record leading IT modernization, M&A integration, or service maturity transformation.

ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES:
  • Advanced knowledge of ITSM concepts, processes, and practices; experience operating in environments running ServiceNow strongly preferred.
  • Deep expertise in end user computing across Windows and Apple platforms.
  • Strong working knowledge of endpoint management platforms (Intune, JAMF, Workspace ONE).
  • Experience with enterprise productivity platforms (Microsoft 365, Teams, SharePoint, OneDrive).
  • Track record of building service maturity through SLA discipline, knowledge management, and continuous improvement.
  • Experience leading IT operations across multiple geographies including international locations; experience operating in or with Mexico strongly preferred.
  • Strong vendor management and contract negotiation experience.
  • Proven ability to lead distributed teams across geographies including offshore and contact center support.
  • Executive communication skills with ability to translate technology decisions into business outcomes.
  • ITIL Foundations Certification preferred.
  • Experience with identity and access management platforms and integration patterns.
  • Ability to operate effectively in regulated industries (healthcare, financial services, worker's compensation).
  • Spanish language proficiency a plus.
  • Ability to work both independently and in a team environment.
  • Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
  • Ability to work both independently and in a team environment.
  • Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply.

PHYSICAL/MENTAL DEMANDS & WORK ENVIRONMENT:
  • This position will be performed in the colleague's home. Work-from-home requirements include the colleague's ability to set up computer equipment within their home office. Occasional in-person team meetings may be required depending on the position.
  • This job is primarily sedentary and may involve repetitive motions; the colleague must be able to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse/exchange accurate information with others, simultaneously.
  • The colleague must be able to discern text displayed on a monitor, input data into specific fields using a keyboard, and adjust focus to distances of up to three feet.
  • The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that have a speed or productivity requirement.
  • The colleague must be able to manage moderate to significant mental stress as a result of, but not limited to, a dynamic and heavy workload.

Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time
We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, nationality, disability status, protected veteran status, or any other status protected by law.

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