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Manager Technology Operations Jobs in Boise, ID (NOW HIRING)

Enpro Industries

IT Operations Analyst

Boise, ID · On-site

Follow Enpro IT standards for change management, security, access control, asset management, documentation, and operational support. * Participate in site IT/OT projects, technology upgrades ...

Enpro

IT Operations Analyst

Boise, ID · On-site

Follow Enpro IT standards for change management, security, access control, asset management, documentation, and operational support. * Participate in site IT/OT projects, technology upgrades ...

Cambia Health Solutions

IT Operations Lead

Boise, ID · On-site

$90K - $149K/yr

As a member of the IT Operations team, the IT Operations Lead acts as a backup for management and will be responsible for work assignments and resource issues - all in service of making our members ...

Pennant Services, Inc.

Senior IT Project Manager

Eagle, ID · On-site +1

$125K - $125K/yr

This role manages a portfolio of IT infrastructure, applications, cybersecurity, operational improvement, and PMO maturity projects from initiation through successful delivery. In addition to ...

Pennant Services

Senior IT Project Manager

Eagle, ID · On-site

$125K - $125K/yr

This role manages a portfolio of IT infrastructure, applications, cybersecurity, operational improvement, and PMO maturity projects from initiation through successful delivery. In addition to ...

Pennant Services

Senior IT Project Manager

Eagle, ID · On-site +1

$125K - $125K/yr

This role manages a portfolio of IT infrastructure, applications, cybersecurity, operational improvement,andPMO maturity projects from initiation through successful delivery. In addition to ...

Deloitte

Manager - ServiceNow

Boise, ID · On-site +1

Standing up delivery governance and operating rhythms; driving backlog, sprint, and release planning across Integrated Risk Management, Security Operations, Information Technology Operations ...

Odom

IT Manager, Help Desk

Boise, ID · On-site

$115K - $145K/yr

The IT Manager, Help Desk leads The Odom Corporation's enterprise service desk and end-user ... Service Desk Operations & Leadership * Lead day-to-day Help Desk team operations, including staff ...

syncreon

Manager, Operations

Kuna, ID · On-site

Manage the daily activities of a logistics operation to maximize scheduling and delivery of ... and Technology - and uniting our global infrastructure with local expertise to create stronger ...

NAL Syncreon

Manager, Operations

Kuna, ID

Manage the daily activities of a logistics operation to maximize scheduling and delivery of ... and Technology - and uniting our global infrastructure with local expertise to create stronger ...

DP World

Manager, Operations

Kuna, ID

Manage the daily activities of a logistics operation to maximize scheduling and delivery of ... and Technology - and uniting our global infrastructure with local expertise to create stronger ...

GGP

Mgr, Operations

Boise, ID · On-site

... technologies/BAS systems including (but not limited to) lighting controls (BMS/EMS), HVAC, fire ... operations or construction management preferred * Strong understanding of commercial building ...

GGP

Mgr, Operations

Boise, ID · On-site

... technologies/BAS systems including (but not limited to) lighting controls (BMS/EMS), HVAC, fire ... operations or construction management preferred * Strong understanding of commercial building ...

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Showing results 1-20

All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Boise, ID

Manager Technology Operations information

See Boise, ID salary details

$29.5K

$60.4K

$112.8K

How much do manager technology operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for manager technology operations in Boise, ID is $60,395.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,800.00 per year, depending on experience, location, and employer.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and industry. These roles often require strong leadership skills, technical expertise, and knowledge of IT infrastructure and systems management.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other roles in the tech industry, with compensation often reflecting experience, certifications, and the size of the organization. These roles usually include responsibilities such as overseeing IT infrastructure, managing teams, and ensuring operational efficiency, which contribute to their higher pay scale.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What cities near Boise, ID are hiring for Manager Technology Operations jobs? Cities near Boise, ID with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in Boise, ID as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $60,395 per year, or $29 per hour.

IT Operations Analyst

Enpro Industries

Boise, ID • On-site

Full-time

Re-posted 14 days ago

Job description

Position Summary
Enpro is seeking an IT Operations Analyst to provide reliable, secure, and customer-focused technology support for assigned sites, users, systems, and services. This role supports day-to-day IT operations across endpoints, Microsoft 365, identity and access, collaboration tools, networks, printers, shop-floor technologies, conferencing, and other site information/operation (IT/OT) technology needs. The IT Operations Analyst is expected to be technically curious, service-oriented, accountable, and comfortable working in a manufacturing environment where responsiveness, follow-through, documentation, and business continuity matter while adhering to corporate safety standards. The role partners closely with IT Operations leadership, infrastructure, cybersecurity, enterprise applications, vendors, and business stakeholders to resolve issues, support projects, maintain standards, and improve the end-user experience.
Role Distinction
  • This is a hands-on individual contributor role focused on execution, support, troubleshooting, documentation, and site technology ownership.
  • The role may act as an escalation point for users or junior resources, but it does not own formal people leadership, staffing decisions, or executive stakeholder relationships.
  • The Analyst contributes to operational improvement and project execution while escalating broader service, staffing, or business-impact issues through the IT Operations Supervisor, Team Leader, or Manager.

Key Responsibilities
  • Take ownership of personal and professional development by expanding technical knowledge, staying current with IT/OT trends, and applying new skills to improve support and security outcomes.
  • Provide timely on-site and remote technical support for laptops, desktops, mobile devices, printers, conference rooms, Operational Technology (OT), Microsoft 365, collaboration tools, business applications, and other end-user technologies.
  • Troubleshoot, resolve, and document incidents and requests using Enpro service management tools, ensuring accurate ticket updates, clear communication, and strong follow-through.
  • Support user onboarding, offboarding, device provisioning/deprovisioning, access requests, workstation moves, hardware refreshes, and technology relocations.
  • Administer and support core IT/OT operations technologies, including Windows endpoints, Microsoft 365, Active Directory or Entra ID related support, VPN, remote support tools, endpoint management, file access, printing, and basic network connectivity.
  • Support site infrastructure and manufacturing technology needs, including network closets, wireless connectivity, shop-floor devices, shared workstations, scanners, label printers, time clocks, conference rooms, and other business-critical systems.
  • Assist with infrastructure, cybersecurity, vulnerability management, risk reduction, compliance gaps, endpoint management, networking, cloud, backup, and application initiatives as directed by IT leadership.
  • Escalate complex incidents, recurring issues, security concerns, and business-impacting risks through the appropriate IT channels with clear facts and urgency.
  • Create and maintain technical documentation, support procedures, asset records, configuration notes, and knowledge base articles that improve support consistency and self-service.
  • Follow Enpro IT standards for change management, security, access control, asset management, documentation, and operational support.
  • Participate in site IT/OT projects, technology upgrades, lifecycle replacements, operational readiness activities, risk mitigation/remediation and continuous improvement efforts.
  • Provide one-on-one user guidance and practical technology training when needed to improve adoption and reduce repeat support issues.
  • Participate in after-hours support, maintenance windows, on-call rotation, and emergency response as needed to support operational and business requirements.

Communication and Teamwork
  • Communicate clearly with users, site leaders, IT peers, vendors, and business stakeholders, especially during service-impacting issues or escalations.
  • Maintain a strong customer-service mindset while balancing urgency, business impact, security standards, and operational priorities.
  • Collaborate across global IT teams to support common standards, repeatable processes, documentation quality, and continuous improvement.
  • Demonstrate ownership by following issues through to resolution, closing the loop with users, and raising risks before they become larger problems.
  • Contribute to a team culture of accountability, practical problem-solving, knowledge sharing, and professionalism.

Required Qualifications
  • 3 to 5+ years of hands-on experience in IT operations, infrastructure support, desktop support, service desk escalation, or a related technical support role.
  • Strong troubleshooting experience with Windows endpoints, Microsoft 365, Active Directory or Entra ID related support, endpoint management, VPN, remote support tools, printers, conferencing technologies, and common enterprise applications.
  • Working knowledge of IT/OT, TCP/IP, DNS, DHCP, LAN, wireless networking, basic switching concepts, and network troubleshooting.
  • Experience using IT service management tools such as ServiceNow, Jira Service Management, or similar platforms for incident, request, asset, and knowledge management.
  • Ability to support both office and manufacturing environments, including production-adjacent systems and business-critical site technologies.
  • Strong written and verbal communication skills with the ability to explain technical issues in clear, practical language.
  • Ability to prioritize work, manage competing requests, and respond appropriately to urgent business needs.
  • Ability to safely lift and move common IT equipment such as desktops, monitors, printers, peripherals, and related hardware.
  • Ability and willingness to travel to other Enpro sites, as well as for training and professional development opportunities, as needed.
  • Ability and willingness to work outside core business hours when required for projects, maintenance, incidents, repairs, or emergency response.

Preferred Qualifications
  • Bachelor's degree in computer science, information technology, or a related field, or equivalent technical experience.
  • Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft, Azure, AWS, Cisco, ITIL, or other role-relevant certifications.
  • Experience supporting manufacturing, industrial, regulated, audit-sensitive, or multi-site environments.
  • Experience with endpoint management, PowerShell scripting, automation, Intune, SCCM or Microsoft Configuration Manager, virtualization platforms, cloud platforms, monitoring tools, and infrastructure modernization initiatives.
  • Experience with Microsoft Teams, SharePoint, OneDrive, conferencing systems, mobile device support, and modern collaboration tools.
  • Familiarity with cybersecurity controls, patching expectations, vulnerability remediation, backup practices, disaster recovery readiness, and change governance.
  • Familiarity with frameworks such as CIS Controls, NIST, ITIL 4, Lean, Agile or similar standards supporting IT/OT and manufacturing environments
  • Awareness of current and emerging cybersecurity risks and best practices.

Success Measures
  • Timely, accurate, and well-communicated resolution of incidents and service requests.
  • High-quality ticket documentation, knowledge articles, asset records, and support procedures.
  • Consistent adherence to IT standards, security expectations, change management, and escalation processes.
  • Improved user experience through strong follow-through, practical training, and reduced repeat issues.
  • Reliable support for site operations, manufacturing technology needs, projects, and business-critical incidents.
  • Positive partnership with IT Operations leadership, infrastructure, cybersecurity, enterprise applications, vendors, and business stakeholders.

EEOC Statement:
NxEdge is a subsidiary of Enpro, a leading industrial technology company focused on critical applications across many end-markets, including semiconductor, industrial process, commercial vehicle, sustainable power generation, aerospace, food and pharma, photonics and life sciences.
At Enpro, we believe that diversity drives innovation and inclusion fosters growth. We are committed to creating a workplace where everyone feels valued and respected. Our employment decisions are based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, military service, or any other status protected by applicable law. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Human Resources, and we will make all reasonable efforts to accommodate your request.

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