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Manager Technology Operations Jobs (NOW HIRING)

Join Walmart Claims Services' Technology Operations team and help power the future of claims management. This team delivers and supports the technology platforms that manage insurance claims at scale ...

Operations Manager, Technology LOCATION: New York/ New Jersey (Hybrid in our Jersey City office) REPORTS TO: CTO The Company: Sunbit builds financial technology for real life. Our AI-native platform ...

Join Walmart Claims Services' Technology Operations team and help power the future of claims management. This team delivers and supports the technology platforms that manage insurance claims at scale ...

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

... technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project ...

Join Walmart Claims Services' Technology Operations team and help power the future of claims management. This team delivers and supports the technology platforms that manage insurance claims at scale ...

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Manager Technology Operations information

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$31K

$63.5K

$118.5K

How much do manager technology operations jobs pay per year?

As of Jun 4, 2026, the average yearly pay for manager technology operations in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

More about Manager Technology Operations jobs
What cities are hiring for Manager Technology Operations jobs? Cities with the most Manager Technology Operations job openings:
What are the most commonly searched types of Technology Operations jobs? The most popular types of Technology Operations jobs are:
What states have the most Manager Technology Operations jobs? States with the most job openings for Manager Technology Operations jobs include:
Infographic showing various Manager Technology Operations job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Senior Manager, Technology Operations

Senior Manager, Technology Operations

Walmart

Lowell, AR

$90K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 21,618 frontline employees who took The Breakroom Quiz

22nd of 39 rated national retailers


Job description

Position Summary...Join Walmart Claims Services’ Technology Operations team and help power the future of claims management. This team delivers and supports the technology platforms that manage insurance claims at scale for Walmart, while also leading transformation initiatives focused on process optimization and AI-driven innovation. It’s a unique opportunity to work at the intersection of operations, technology, and modernization—driving real impact across WCS.
This team works hand in hand with operational partners across Walmart Claims Services and the broader Walmart organization to streamline and modernize the claims management process. As a critical function within WCS, the team supports the core systems responsible for adjudicating claims—ensuring reliability, efficiency, and continuous improvement across the claims lifecycle.What you'll do...
  • Partner with operational stakeholders to continuously evolve and enhance existing technology systems.
  • Implement new technology solutions to improve efficiency and effectiveness across the claims lifecycle.
  • Support, maintain, and upgrade existing platforms to ensure system stability, performance, and scalability.
  • Drive transformational initiatives that modernize and optimize the claims management process.
         What you’ll bring:
  • Demonstrated knowledge of insurance claims handling concepts and processes.
  • Experience with claims systems and risk management platforms (RIMS).
  • Preferred experience with Riskonnect and/or ClearSight platforms.
  • Background working within a claims handling environment, such as insurance, retail claims, risk management, or third‑party administrator (TPA) organizations.
  • Programming or technical development experience, with the ability to support or enhance technology solutions.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required by employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Your Career Journey at Walmart At Walmart, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us as recruiters: We’ll reach out via verified LinkedIn profiles or emails ending in "@walmart.com.” or “@samsclub.com”. All job opportunities and applications are hosted on our official careers site: http://careers.walmart.com. There is no cost or payment required to apply or be considered for a position.
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity. Thank you for exploring opportunities at Walmart! At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...905 Customer Dr, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail, professional, labor and political organizations, specialized design services, transportation and warehousing and fitness and sports centers

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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