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Manager Technology Operations Jobs (NOW HIRING)

Sunbit

Operations Manager, Technology

New York, NY · On-site +1

Operations Manager, Technology LOCATION: New York/ New Jersey (Hybrid in our Jersey City office) REPORTS TO: CTO The Company: Sunbit builds financial technology for real life. Our AI-native platform ...

Sunbit

Operations Manager, Technology

New York, NY · On-site

Operations Manager, Technology LOCATION: New York/ New Jersey (Hybrid in our Jersey City office) REPORTS TO: CTO The Company: Sunbit builds financial technology for real life. Our AI-native platform ...

Sunbit

Operations Manager, Technology

New York, NY · On-site

Operations Manager, Technology LOCATION: New York/ New Jersey (Hybrid in our Jersey City office) REPORTS TO: CTO The Company: Sunbit builds financial technology for real life. Our AI-native platform ...

Walmart

Senior Manager, Technology Operations

Noel, MO · On-site

$90K - $180K/yr

Join Walmart Claims Services' Technology Operations team and help power the future of claims management. This team delivers and supports the technology platforms that manage insurance claims at scale ...

Walmart

Senior Manager, Technology Operations

Newark, NJ · On-site

$108K - $216K/yr

The Senior Manager, Technology Operations, leads the planning and execution of multiple complex technology programs aligned with strategic objectives. This role requires expertise in program and ...

Walmart

Senior Manager, Technology Operations

Tontitown, AR · On-site

$90K - $180K/yr

Join Walmart Claims Services' Technology Operations team and help power the future of claims management. This team delivers and supports the technology platforms that manage insurance claims at scale ...

Walmart

Senior Manager, Technology Operations

Hoboken, NJ · On-site

$108K - $216K/yr

The Senior Manager, Technology Operations, leads the planning and execution of multiple complex technology programs aligned with strategic objectives. This role requires expertise in program and ...

Walmart

Senior Manager, Technology Operations

Brooklyn, NY · On-site

$108K - $216K/yr

The Senior Manager, Technology Operations, leads the planning and execution of multiple complex technology programs aligned with strategic objectives. This role requires expertise in program and ...

Walmart

Senior Manager, Technology Operations

Kearny, NJ · On-site

$108K - $216K/yr

The Senior Manager, Technology Operations, leads the planning and execution of multiple complex technology programs aligned with strategic objectives. This role requires expertise in program and ...

Walmart

Senior Manager, Technology Operations

Yonkers, NY · On-site

$108K - $216K/yr

The Senior Manager, Technology Operations, leads the planning and execution of multiple complex technology programs aligned with strategic objectives. This role requires expertise in program and ...

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All JobsManager Technology Operations Jobs

Manager Technology Operations information

See salary details

$31K

$63.5K

$118.5K

How much do manager technology operations jobs pay per year?

As of Jun 24, 2026, the average yearly pay for manager technology operations in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
More about Manager Technology Operations jobs
What cities are hiring for Manager Technology Operations jobs? Cities with the most Manager Technology Operations job openings:
What are the most commonly searched types of Technology Operations jobs? The most popular types of Technology Operations jobs are:
What states have the most Manager Technology Operations jobs? States with the most job openings for Manager Technology Operations jobs include:
What job categories do people searching Manager Technology Operations jobs look for? The top searched job categories for Manager Technology Operations jobs are:
Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Senior Manager, Technology Operations

Senior Manager, Technology Operations

National Apartment Association

Arlington, VA • On-site

$90K - $95K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 6 days ago

Job description

The Senior Manager Technology Operations oversees the daily execution of system processes within a Salesforce-centric production environment. This role ensures effective technology operations, user support and training. The Manager collaborates cross-functionally to deliver high-quality support and technical guidance across the organization, leveraging deep expertise in the NAA application ecosystem. Key deliverables include comprehensive documentation of processes, procedures, policies, and application configurations.
This position includes direct supervision of a small team focused on operations and project support. Performance is measured by adherence to service level agreements, achievement of team KPIs, accuracy of documentation, and timely execution of production tasks.
Principal accountabilities
Manage External CRM Support Requests
  • Collaborate with developers, vendors, or internal stakeholders to troubleshoot and resolve deep technical issues.
  • Maintain documentation of recurring issues and solutions to improve future support processes.
  • Identify requests that need to go through NAA's Project Review Team.

Leverage CRM to Meet Business Needs Creatively and Effectively
  • Customize and configure CRM features to align with business goals.
  • Work with departments (e.g., sales, marketing, customer service) to understand their needs and translate them into CRM solutions.
  • Identify automation opportunities and implement workflows to improve efficiency.

Product Knowledge: Research and Evaluate New Technologies
  • Stay current with CRM trends, tools, and integrations.
  • Assess new platforms, plugins, or enhancements that could improve the CRM ecosystem.
  • Provide product knowledge to the project as support for enhancements.

Manage Data Hygiene Routines (Partner with the Manager, Data Administration)
  • Ensure CRM data is accurate, complete, and up to date by Implement regular audits
  • Identify data quality issues and develop strategies to address them.

Partner with the Manager, Data Administration
  • Create and maintain standards for data entry, process compliance, and system usage.
  • Monitor adherence to these standards and provide training or corrective actions as needed. Use dashboards and reports to track data quality and process performance.

Manage Team of Technology Operations and Project Specialists
  • Provide leadership, mentorship, and performance management for a team.
  • Assign tasks, set priorities, and ensure timely delivery of projects.
  • Foster a collaborative and innovative team culture.

Evaluate and Make Recommendations on Staffing
  • Assess team capacity and skill gaps.
  • Participate in hiring, onboarding, and training of new staff. Recommend promotions, role changes, or professional development opportunities.
  • Perform Other Duties as Assigned
  • Adheres to Data Accuracy Policy

Requirements
  • 2-4 years in a supervisory role in a systems management capacity
  • Salesforce production experience
  • 1-2 years' staff management experience
  • Nimble experience
  • Salesforce proficiency specifically Sales Cloud, Service Cloud, Pardot, Agent Force and Communities

Preferred
  • Project management experience
  • Salesforce Advanced Administrator certification
  • Salesforce Administrator certification (SCA)

About NAA
The National Apartment Association (NAA) serves as the leading voice and preeminent resource through advocacy, education and collaboration on behalf of the rental housing industry. As a federation of 139 state and local affiliates, NAA encompasses over 113,000 members representing more than 13.7 million apartment homes. NAA believes that rental housing is a valuable partner in every community that emphasizes integrity, accountability, collaboration, responsibility, inclusivity and innovation. To learn more, visit www.naahq.org .
Benefits Overview
  • Flexible Hybrid schedule (2 days in office)
  • Competitive pay
  • Growth focused, 'people first' company culture
  • Generous PTO and sick leave
  • Health, vision, dental and more including newly added infertility coverage!
  • 11 NAA holidays + 1 floating holiday of your choice!

Physical Demands
While performing the duties of the job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee may occasionally lift up to 20 pounds.
Work Environment
Work is regularly performed in a professional office environment and routinely uses standard office equipment.
Salary Description
$90,000-95,000

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