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Manager Technology Operations Jobs in North Carolina

JLL

Director, Technology Operations

Charlotte, NC · On-site

We have operations in over 80 countries and a workforce of over 91,000 individuals around the world ... Manages all Bank of America technology compliance activities including security scanning, and ...

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Manager Technology Operations information

See North Carolina salary details

$28.2K

$57.7K

$107.7K

How much do manager technology operations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for manager technology operations in North Carolina is $57,669.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $70,400.00 per year, depending on experience, location, and employer.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What are the most commonly searched types of Technology Operations jobs in North Carolina?

The most popular types of Technology Operations jobs in North Carolina are:

What cities in North Carolina are hiring for Manager Technology Operations jobs?

Cities in North Carolina with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in North Carolina as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,669 per year, or $27.7 per hour.

Library Technology Operations Manager

Duke University

Durham, NC • On-site

Full-time

Posted 5 days ago

Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

489th of 622 rated colleges and universities

Job description

Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Library Technology Operations Manager
Be You.
Duke University Libraries is seeking a Library Technology Operations Manager to lead technology planning, operations, and strategic initiatives that support both library staff and the broader Duke community. This is an exciting opportunity to work at the intersection of technology, operations, project management, and customer service while helping shape the future of technology services across one of the nation's leading academic libraries.
In this highly collaborative role, you will serve as the primary liaison between Duke University Libraries (DUL) and Duke's Office of Information Technology (OIT), leading technology refresh initiatives, managing technology-related budgets and vendor relationships, and supporting projects that enhance staff productivity and user experiences. You'll partner with library leadership, technology teams, and stakeholders across the university to implement innovative solutions and ensure the effective delivery of technology services.
Minimum Requirements
  • Bachelor's degree or an equivalent combination of education and relevant experience.
  • Minimum of three years of experience in technical, analytical, communication, and organizational activities supporting technology programs, projects, or operations.
  • Experience planning, leading, and implementing technology initiatives and managing technology portfolios.
  • Strong project management, organizational, and analytical skills.
  • Experience managing multiple priorities, budgets, timelines, and stakeholder relationships.
  • Strong written and verbal communication skills, including the ability to communicate effectively with technical and non-technical audiences.
  • Demonstrated ability to establish collaborative working relationships and provide outstanding customer service.
  • Commitment to inclusion, continuous learning, collaboration, and creative problem-solving.

Preferred Qualifications
  • Technology planning experience, preferably within higher education, academic libraries, or similar environments.
  • Experience with technology lifecycle planning, workstation refresh programs, and AV technology initiatives.
  • Experience with technology inventory management systems and asset tracking.
  • Demonstrated success leading technology-related projects and cross-functional initiatives.
  • Experience developing and maintaining spreadsheets, analyzing data, and preparing operational reports.
  • Experience with SAP R3 or similar enterprise financial systems.
  • Experience with budget forecasting, reserve fund management, depreciation schedules, and financial reporting.
  • Experience reviewing contracts, negotiating vendor agreements, and managing technology procurement.
  • Other Requirements
  • Ability to manage technology procurement activities and vendor relationships.
  • Ability to supervise and support student employees.
  • Commitment to maintaining accurate documentation, policies, procedures, and training materials.

Work Arrangement
Onsite. The work is primarily performed on-site in support of Duke University Libraries operations and technology services.
Be Bold.
What You'll Do
  • Lead technology planning, refresh programs, and deployment initiatives that support library staff, public computing environments, AV-enabled spaces, and specialized library technologies.
  • Partner with Duke University Libraries leadership and stakeholders to identify technology needs, evaluate solutions, and implement services that improve operational effectiveness and user experiences.
  • Serve as the primary liaison between Duke University Libraries and OIT, coordinating technology projects, security initiatives, policy implementation, and support efforts.
  • Manage technology budgets, reserve funds, vendor relationships, software licensing, service contracts, and procurement activities.
  • Develop and maintain financial forecasts, depreciation schedules, expenditure reports, and multi-year budget plans that support strategic technology investments.
  • Lead and support library-wide technology and renovation projects, ensuring project milestones, budgets, documentation, and stakeholder communications are effectively managed.
  • Design and deliver training, workshops, documentation, and communications that help staff effectively utilize technology resources and stay informed about evolving technologies and security practices.
  • Identify and implement opportunities to improve workflows, enhance efficiency, and leverage technology solutions that support library operations and services.

Choose Duke.
Duke University Libraries plays a vital role in advancing Duke's mission of education, research, and discovery. Through innovative services, technologies, collections, and collaborative partnerships, the Libraries support students, faculty, researchers, and staff across the university.
As a member of the Duke University Libraries leadership community, you'll have the opportunity to influence technology strategy, lead impactful initiatives, collaborate with colleagues across Duke, and help create exceptional experiences for library users. You'll join a culture that values innovation, inclusion, collaboration, continuous learning, and outstanding service.
Learn more about Duke University's competitive benefits package: https://hr.duke.edu/benefits/
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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