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Manager Technology Operations Jobs (NOW HIRING)

Walmart

Senior Manager, Technology Operations

Noel, MO

$90K - $180K/yr

... technology, finance, management, or related area and 5 years' experience inproject management, program management, program operations, or related area.Option 2: 7 years' experience in project ...

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$31K

$63.5K

$118.5K

How much do manager technology operations jobs pay per year?

As of Jun 4, 2026, the average yearly pay for manager technology operations in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

More about Manager Technology Operations jobs
What cities are hiring for Manager Technology Operations jobs? Cities with the most Manager Technology Operations job openings:
What are the most commonly searched types of Technology Operations jobs? The most popular types of Technology Operations jobs are:
What states have the most Manager Technology Operations jobs? States with the most job openings for Manager Technology Operations jobs include:
What job categories do people searching Manager Technology Operations jobs look for? The top searched job categories for Manager Technology Operations jobs are:
Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Manager, Technology Operations Services (Nashville, TN)

Manager, Technology Operations Services (Nashville, TN)

Starbucks

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 hours ago

Starbucks rating

6.7

Company rating: 6.7 out of 10

Based on 3,567 frontline employees who took The Breakroom Quiz

3rd of 16 rated cafes

Job description

Now Brewing - Manager, Technology Operations (Services) ! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
As a Manager, Technology Operations (Services) , you'll direct and coordinate a 24x7 Technology Operations team that supports critical environments and partner-facing technology. You'll lead daily operations, strengthen incident and problem management, use metrics to drive improvements, and partner across teams to increase operational maturity.
As a Manager, Technology Operations (Services), you will...
  • Lead a 24x7 operations team (system administrators and operations analysts), setting goals, coaching talent, and building strong Tier 1/Tier 2 support methods and practices.

  • Drive operational excellence through data-informed metrics, continuous improvement, and strong incident/problem management-including escalations and clear communication.

  • Partner across the business and IT to improve overall operational maturity, oversee changes to the technical environment, and ensure teams are aligned to standards and policies.

  • Manage service outcomes and vendors by monitoring service providers, coordinating cross-team resolution, and managing operating costs against budget.

We'd love to hear from people with:
  • Bachelor's degree in Computer Science , Information Systems, or a combination of education and related work experience

  • 5+ years of technology-related work experience

  • 3+ years leading in a support function

Preferred qualifications
  • 3+ years leading technical support teams within an IT Operations / Technology Operations / NOC environment

  • Experience improving incident and problem management practices and operating rhythms

  • Experience using metrics/KPIs to drive measurable service improvements and operational maturity

  • Experience managing vendors/service providers and support processes in a 24x7 environment

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com .
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We believe we do our best work when we're together, which is why we're onsite four days a week.
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.

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