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Technology Operations Associate Jobs (NOW HIRING)

sweetgreen

IT Operations Associate

Los Angeles, CA · On-site

Sweetgreen is seeking an IT Operations Associate to join our Technology Platform Operations Team - helping build and operate the platform services that keep our corporate, store, and enterprise ...

sweetgreen

IT Operations Associate

Los Angeles, CA · On-site

They are seeking an IT Operations Associate to support day-to-day operations of corporate IT systems and contribute to the team's platform transformation towards automated and self-service delivery.

sweetgreen

IT Operations Associate

Los Angeles, CA · On-site

$90K - $110K/yr

Sweetgreen is seeking an IT Operations Associate to join our Technology Platform Operations Team - helping build and operate the platform services that keep our corporate, store, and enterprise ...

Conduent, Inc.

IT Operations Associate II

TX · Remote

$20/hr

IT Operations Associate II (US Only) About the Role TheIT Operations Associate IIposition is part of the IT support team ensuring that our process workflows work as expected to meet SLA requirements ...

VentureTech Solutions

Operations Associate

Davie, FL · On-site

The Operations Associate plays a key role in supporting the day-to-day execution of Debt.com ... Work closely with marketing, sales, creative, technology, and account management teams to support ...

VentureTech Solutions

Operations Associate

Davie, FL · On-site

The Operations Associate plays a key role in supporting the day-to-day execution of Debt.com ... Work closely with marketing, sales, creative, technology, and account management teams to support ...

Blueground

Operations Associate - Boston

Boston, MA · On-site

Field Operations Associate At Blueground, we believe that when your base is reliable, the world ... Powerful proprietary tech, operational excellence, and a team that executes with speed and ...

Calsoft Systems

Operations Associate

Torrance, CA

... technology. We are currently accepting applications for an Operations Associate. As Operations ... Associate you will play the vital role of coordinating behind-the-scenes to ensure our projects are ...

Coras

IT Support and Operations Associate

Mclean, VA · On-site

$20 - $24/hr

Role Overview We are seeking a highly organized, process-driven IT Support & Operations Associate to join our team in McLean. This is an Intern-to-Hire opportunity designed for a recent college ...

CORAS

IT Support and Operations Associate

Mclean, VA

$20 - $24/hr

Role Overview We are seeking a highly organized, process-driven IT Support & Operations Associate to join our team in McLean. This is an Intern-to-Hire opportunity designed for a recent college ...

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How much do technology operations associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for technology operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate, and why are they important?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What does a technology associate do?

A Technology Operations Associate is responsible for supporting the daily functioning of technology systems, including monitoring network performance, troubleshooting technical issues, and assisting with system maintenance. They often work with tools like ticketing systems and may require knowledge of hardware, software, and basic cybersecurity practices. The role typically involves collaboration with IT teams and may require certifications such as CompTIA A+ or Network+.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

What cities are hiring for Technology Operations Associate jobs? Cities with the most Technology Operations Associate job openings:
What are the most commonly searched types of Technology Operations jobs? The most popular types of Technology Operations jobs are:
What states have the most Technology Operations Associate jobs? States with the most job openings for Technology Operations Associate jobs include:
Technology Operations Associate jobs near you
IT Operations Associate

IT Operations Associate

sweetgreen

Los Angeles, CA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Sweetgreen rating

6.4

Company rating: 6.4 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

11th of 104 rated fast food restaurants

Job description

Sweetgreen is seeking an IT Operations Associate to join our Technology Platform Operations Team - helping build and operate the platform services that keep our corporate, store, and enterprise technology secure, reliable, and increasingly self-service as we continue to shape the future of food.

About the Job

In this role, you will support the day-to-day operations of corporate IT systems, and support other Corporate employees (all the way up to Executives) for their IT needs. This role is also critical to contributing to the team's platform transformation - shifting from reactive support toward automated, AI-powered, and self-service delivery. You'll work across identity management, corporate device management, store technology support, and operational automation.

In-scope systems and platforms include:

  • Microsoft Entra ID (Identity & Access Management)
  • Google Workspace
  • Microsoft Intune (Corporate & Store Device Management)
  • ServiceNow; IT Service Management ("ITSM") & Configuration Management Database ("CMDB") modules
  • Corporate Windows & Mac laptop management
  • Google Meet / Chrome meeting room devices
  • AI agent and automation tooling (Workato, scripting, LLM-based workflows)
ResponsibilitiesIdentity & Access Management
  • Manage and coordinate User Identity & Access management across SaaS applications via Entra ID
  • Onboard applications into SSO and manage dynamic group rules
  • Support access reviews and ensure compliance with security policies
Corporate IT Operations
  • Create, develop and implement a schedule for continuous patch management for corporate devices
  • Conduct tech onboarding sessions for new corporate joiners
  • Manage corporate hardware lifecycle: provisioning, inventory, and decommissioning
  • Administer legal holds and documentation retention processes
Platform & Automation
  • Automate manual processes wherever possible through scripting (TypeScript, PowerShell, Bash, Ansible) and workflow platforms (Workato)
  • Build and maintain AI-powered support workflows to reduce ticket volume and improve resolution times
  • Contribute to self-service tooling for common IT requests (password resets, access provisioning, device setup)
  • Partner with engineering teams to maintain infrastructure as code (IaC) standards for IT and identity services
Store Technology Support
  • Support store technology operations, including device provisioning and network connectivity troubleshooting
  • Contribute to New Retail Opening (NRO) automation workflows for device and network setup
  • Assist with store health monitoring and proactive issue identification
Documentation & Knowledge Management
  • Document Standard Operating Procedures (SOPs) and maintain Knowledge Base articles
  • Create and maintain operational runbooks for common support scenarios
  • Contribute to incident postmortem documentation and learning capture
What you'll get:
  • Highly competitive pay + bonus plan
  • Three different medical plans to suit your and your family's needs
  • Dental and Vision insurance
  • Flexible PTO plan
  • 401k program
  • Employee HSA and FSA
  • Complimentary greens
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • To live the sweetlife and celebrate your passion + purpose
  • A collaborative team of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally
  • Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

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