IT Operations Associate
$90K - $110K/yr
Sweetgreen is seeking an IT Operations Associate to join our Technology Platform Operations Team - helping build and operate the platform services that keep our corporate, store, and enterprise ...
IT Operations Associate
$90K - $110K/yr
Sweetgreen is seeking an IT Operations Associate to join our Technology Platform Operations Team - helping build and operate the platform services that keep our corporate, store, and enterprise ...
IT Operations Associate
Los Angeles, CA · On-site
$90K - $110K/yr
Sweetgreen is seeking an IT Operations Associate to join our Technology Platform Operations Team - helping build and operate the platform services that keep our corporate, store, and enterprise ...
IT Operations Associate
Los Angeles, CA · On-site
$90K - $110K/yr
Sweetgreen is seeking an IT Operations Associate to join our Technology Platform Operations Team - helping build and operate the platform services that keep our corporate, store, and enterprise ...
Role Overview As the SkillBridge - Cybersecurity & IT Operations Associate , you'll support REGENT's IT and cybersecurity operations as we scale across RI HQ, the DC office, remote employees, and our ...
Quick apply
Role Overview As the SkillBridge - Cybersecurity & IT Operations Associate , you'll support REGENT's IT and cybersecurity operations as we scale across RI HQ, the DC office, remote employees, and our ...
The IT Operations Manager will play a crucial role in implementing IT policies, providing direct technical support (including during critical situations), and ensuring the seamless operation of our ...
The IT Operations Manager will play a crucial role in implementing IT policies, providing direct technical support (including during critical situations), and ensuring the seamless operation of our ...
IT Operations Analyst Job Locations US-OH-Blue Ash ID 2026-19256 Overview Element is looking to hire an IT Operations Analyst. As an IT Operations Analyst, you will be required to drive operational ...
IT Operations Analyst Job Locations US-OH-Blue Ash ID 2026-19256 Overview Element is looking to hire an IT Operations Analyst. As an IT Operations Analyst, you will be required to drive operational ...
IT Operations Analyst
Blue Ash, OH · On-site
As an IT Operations Analyst, you will be required to drive operational excellence throughout the technology organisation by executing a high standard of day-to-day operational support of Enterprise ...
IT Operations Analyst
Blue Ash, OH · On-site
As an IT Operations Analyst, you will be required to drive operational excellence throughout the technology organisation by executing a high standard of day-to-day operational support of Enterprise ...
IT Operations Manager
$100K - $140K/yr
The IT Operations Manager is responsible for overseeing the performance and alignment of IT Operations staff, ensuring effective communication of operational status, risks, and outcomes, and ...
IT Operations Manager
$100K - $140K/yr
The IT Operations Manager is responsible for overseeing the performance and alignment of IT Operations staff, ensuring effective communication of operational status, risks, and outcomes, and ...
IT Operations Analyst
Plano, TX · Hybrid
IT Operations Analyst This position is hybrid working 3 days a week in our Legacy West Support ... In addition, associates of SBH may take advantage of our in-house salon with complementary services ...
IT Operations Analyst
Plano, TX · Hybrid
IT Operations Analyst This position is hybrid working 3 days a week in our Legacy West Support ... In addition, associates of SBH may take advantage of our in-house salon with complementary services ...
IT Operations Analyst
Plano, TX · Hybrid
IT Operations Analyst This position is hybrid working 3 days a week in our Legacy West Support ... In addition, associates of SBH may take advantage of our in-house salon with complementary services ...
IT Operations Analyst
Plano, TX · Hybrid
IT Operations Analyst This position is hybrid working 3 days a week in our Legacy West Support ... In addition, associates of SBH may take advantage of our in-house salon with complementary services ...
Director, IT Operations
Redwood City, CA · On-site
The Opportunity: The Director of IT Operations will lead enterprise IT operations, service delivery, and operational strategy as Revolution Medicines scales globally and prepares for ...
Director, IT Operations
Redwood City, CA · On-site
The Opportunity: The Director of IT Operations will lead enterprise IT operations, service delivery, and operational strategy as Revolution Medicines scales globally and prepares for ...
IT Operations Manager
San Diego, CA · On-site
Job Details Your Opportunity with ECG: IT Operations Manager Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment.
IT Operations Manager
San Diego, CA · On-site
Job Details Your Opportunity with ECG: IT Operations Manager Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment.
Job Details Your Opportunity with ECG: IT Operations Manager Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment.
Job Details Your Opportunity with ECG: IT Operations Manager Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment.
IT Operations Manager
$140K - $170K/yr
Lead day-to-day IT operations, enterprise systems, infrastructure, and support functions * Ensure system availability, performance, security, and reliability across business-critical technologies
IT Operations Manager
$140K - $170K/yr
Lead day-to-day IT operations, enterprise systems, infrastructure, and support functions * Ensure system availability, performance, security, and reliability across business-critical technologies
Factory is seeking an IT Operations Specialist to help build and operate the internal technology foundation for a fast-growing engineering organization. IT Operations Specialist Responsibilities In ...
Factory is seeking an IT Operations Specialist to help build and operate the internal technology foundation for a fast-growing engineering organization. IT Operations Specialist Responsibilities In ...
IT Operations Analyst
Plano, TX · Hybrid
IT Operations Analyst This position is hybrid working 3 days a week in our Legacy West Support ... In addition, associates of SBH may take advantage of our in-house salon with complementary services ...
IT Operations Analyst
Plano, TX · Hybrid
IT Operations Analyst This position is hybrid working 3 days a week in our Legacy West Support ... In addition, associates of SBH may take advantage of our in-house salon with complementary services ...
Job Details Your Opportunity with ECG: IT Operations Manager Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment.
Job Details Your Opportunity with ECG: IT Operations Manager Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment.
IT Operations Manager
Arlington, VA · On-site
Job Details Your Opportunity with ECG: IT Operations Manager Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment.
IT Operations Manager
Arlington, VA · On-site
Job Details Your Opportunity with ECG: IT Operations Manager Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment.
Job Details Your Opportunity with ECG: IT Operations Manager Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment.
Job Details Your Opportunity with ECG: IT Operations Manager Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment.
Job Details Your Opportunity with ECG: IT Operations Manager Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment.
Job Details Your Opportunity with ECG: IT Operations Manager Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment.
Job Details Your Opportunity with ECG: IT Operations Manager Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment.
Job Details Your Opportunity with ECG: IT Operations Manager Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment.
It Operations Associate information
See salary details
$11.30 - $15.12
9% of jobs
$17.62 is the 25th percentile. Wages below this are outliers.
$15.12 - $18.95
24% of jobs
The median wage is $21.86 / hr.
$18.95 - $22.77
22% of jobs
$22.77 - $26.60
16% of jobs
$28.29 is the 75th percentile. Wages above this are outliers.
$26.60 - $30.42
9% of jobs
$30.42 - $34.24
7% of jobs
$34.24 - $38.07
4% of jobs
$38.07 - $41.89
4% of jobs
$41.89 - $45.72
3% of jobs
$45.72 - $49.54
1% of jobs
$49.54 - $53.37
0% of jobs
$11
$26
$53
How much do it operations associate jobs pay per hour?
As of Jun 4, 2026, the average hourly pay for it operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an IT Operations Associate, and why are they important?
To thrive as an IT Operations Associate, you need a solid understanding of IT infrastructure, troubleshooting, and network support, often backed by a degree in information technology or a related field. Familiarity with operating systems (Windows, Linux), ticketing systems, and certifications like CompTIA A+ or ITIL Foundations are commonly expected. Strong analytical thinking, attention to detail, and effective communication skills set candidates apart in this role. These skills ensure reliable IT service delivery, efficient issue resolution, and seamless support for organizational technology needs.
What are some common challenges faced by IT Operations Associates, and how can they effectively address them?
IT Operations Associates often encounter challenges such as managing multiple high-priority incidents simultaneously, ensuring minimal downtime, and adapting to rapidly evolving technologies. To address these, it's essential to develop strong organizational skills, maintain clear communication with team members, and stay up-to-date with the latest IT tools and best practices. Proactively documenting solutions and participating in ongoing training can also help associates handle issues more efficiently and contribute positively to the team's performance.
What are IT Operations Associates?
IT Operations Associates are professionals responsible for maintaining and supporting an organization's IT infrastructure. Their duties often include monitoring system performance, troubleshooting hardware and software issues, ensuring data backups, and assisting in network administration. They work to ensure that IT systems run smoothly and efficiently, minimizing downtime and disruptions. IT Operations Associates also collaborate with other IT staff to implement new technologies and security measures, providing essential support to daily business operations.
What is the difference between It Operations Associate vs Network Support Specialist?
| It Operations Associate | Network Support Specialist |
|---|---|
| Focuses on overall IT operations, system maintenance, and support tasks | Specializes in network troubleshooting, configuration, and support |
| Typically requires certifications like CompTIA A+ or Network+ | Often requires Cisco CCNA or CompTIA Network+ certifications |
| Works in data centers, IT departments, or enterprise environments | Works primarily on network infrastructure, routers, switches, and firewalls |
| Handles hardware, software, and system monitoring | Focuses on network connectivity, security, and performance issues |
The main difference is that It Operations Associates manage overall IT systems and support, while Network Support Specialists focus specifically on network infrastructure and connectivity. Both roles require similar certifications and work environments, but their core responsibilities differ based on specialization.
More about It Operations Associate jobs
What cities are hiring for It Operations Associate jobs? Cities with the most It Operations Associate job openings:
What are the most commonly searched types of It Operations jobs? The most popular types of It Operations jobs are:
What job categories do people searching It Operations Associate jobs look for? The top searched job categories for It Operations Associate jobs are:
$90K - $110K/yr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 10 days ago
Sweetgreen rating
6.4
Based on 53 frontline employees who took The Breakroom Quiz
11th of 104 rated fast food restaurants
Job description
Sweetgreen is seeking an IT Operations Associate to join our Technology Platform Operations Team - helping build and operate the platform services that keep our corporate, store, and enterprise technology secure, reliable, and increasingly self-service as we continue to shape the future of food.
About the Job
In this role, you will support the day-to-day operations of corporate IT systems, and support other Corporate employees (all the way up to Executives) for their IT needs. This role is also critical to contributing to the team's platform transformation - shifting from reactive support toward automated, AI-powered, and self-service delivery. You'll work across identity management, corporate device management, store technology support, and operational automation.
In-scope systems and platforms include:
- Microsoft Entra ID (Identity & Access Management)
- Google Workspace
- Microsoft Intune (Corporate & Store Device Management)
- ServiceNow; IT Service Management ("ITSM") & Configuration Management Database ("CMDB") modules
- Corporate Windows & Mac laptop management
- Google Meet / Chrome meeting room devices
- AI agent and automation tooling (Workato, scripting, LLM-based workflows)
Identity & Access Management
- Manage and coordinate User Identity & Access management across SaaS applications via Entra ID
- Onboard applications into SSO and manage dynamic group rules
- Support access reviews and ensure compliance with security policies
- Create, develop and implement a schedule for continuous patch management for corporate devices
- Conduct tech onboarding sessions for new corporate joiners
- Manage corporate hardware lifecycle: provisioning, inventory, and decommissioning
- Administer legal holds and documentation retention processes
- Automate manual processes wherever possible through scripting (TypeScript, PowerShell, Bash, Ansible) and workflow platforms (Workato)
- Build and maintain AI-powered support workflows to reduce ticket volume and improve resolution times
- Contribute to self-service tooling for common IT requests (password resets, access provisioning, device setup)
- Partner with engineering teams to maintain infrastructure as code (IaC) standards for IT and identity services
- Support store technology operations, including device provisioning and network connectivity troubleshooting
- Contribute to New Retail Opening (NRO) automation workflows for device and network setup
- Assist with store health monitoring and proactive issue identification
- Document Standard Operating Procedures (SOPs) and maintain Knowledge Base articles
- Create and maintain operational runbooks for common support scenarios
- Contribute to incident postmortem documentation and learning capture
- Highly competitive pay + bonus plan
- Three different medical plans to suit your and your family's needs
- Dental and Vision insurance
- Flexible PTO plan
- 401k program
- Employee HSA and FSA
- Complimentary greens
- An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
- To live the sweetlife and celebrate your passion + purpose
- A collaborative team of people who live our core values and have your back
- A clear career path with opportunities for development, both personally and professionally
- Free sweetgreen swag
Come join the sweetlife!
About sweetgreen
Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together
Salary range for this role:
Starting salary range based on experience
$90,000-$110,000 USD
Sweetgreen provides equal opportunities for all employees and applicants, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service in the uniformed services of the United States, or any other consideration protected by federal, state, or local law.
California residents: Review our applicant privacy notice HERE.
sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.
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