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It Operations Manager Jobs (NOW HIRING)

The IT Operations Manager is responsible for overseeing the performance and alignment of IT Operations staff, ensuring effective communication of operational status, risks, and outcomes, and ...

IT Operations Manager

Redmond, WA · On-site

$115K - $130K/yr

The IT Operations Manager runs IT operations as a managed program: setting daily and weekly cadence, driving structured standups, sequencing work, assigning ownership, and holding the team ...

The IT Operations Manager will remain close to the technology, contributing directly to day-to-day technology and infrastructure operations. This role will be instrumental in driving global ...

Title - IT Operations Manager Location - Onsite - San Diego, CA /Centennial, CO/ Omaha, NE/ Irvine, CA / Salt Lake City, UT / Edison, NJ / Overland Park, KS/ Las Vegas, NV. Contract - 3 months ...

We are partnering with an established organization is seeking an experienced IT Operations Manager to lead enterprise technology operations, production environments, and end-user technology services.

Reporting to the CIO, the IT Operations Manager owns the day-to-day delivery and continuous improvement of end user technology services across our national footprint. This role leads a team of seven ...

IT Operations Manager

Mahwah, NJ · On-site

$105.53K - $175K/yr

As IT Operations Manager, you ensure that we quickly and efficiently solve any major incidents that affect our operations at Volvo Cars - the process and role is on corporate level. You ensure that ...

The IT Operations Manager will be responsible for leading and executing IT initiatives with a strong focus on AI, RPA, and information security, while supporting business operations through system ...

IT Operations Manager

Sunnyvale, CA · On-site

$143K - $210K/yr

About the Role As an IT Operations Manager, you will lead and scale CoreWeave's internal IT support function, ensuring a high-quality, consistent, and efficient experience for employees across the ...

About the Role As an IT Operations Manager, you will lead and scale CoreWeave's internal IT support function, ensuring a high-quality, consistent, and efficient experience for employees across the ...

IT operations manager

Ashburn, GA · Hybrid

$50 - $54.57/hr

... IT operations across the Americas Data Centre space. * The role includes team and talent management, critical event management, incident management, problem management, change management, risk ...

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It Operations Manager information

See salary details

$43.5K

$108.9K

$163.5K

How much do it operations manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for it operations manager in the United States is $108,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $130,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What are IT Operations Managers?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

What cities are hiring for It Operations Manager jobs? Cities with the most It Operations Manager job openings:
What are the most commonly searched types of It Operations jobs? The most popular types of It Operations jobs are:
Who are the top companies hiring for It Operations Manager jobs? The top employers for It Operations Manager jobs are:
What states have the most It Operations Manager jobs? States with the most job openings for It Operations Manager jobs include:
Infographic showing various It Operations Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $108,899 per year, or $52.4 per hour.
IT Operations Manager

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Job description

Overview

With over 50 years of proven success, ECG, ranked as a Best Midsized Firm to Work For 2025 by Consulting Magazine, is the most experienced healthcare consulting firm in the US. Working exclusively in this space, our people consistently demonstrate their ability to solve challenges for providers and achieve better patient outcomes. Across our eight office locations, we’re seeking individuals who will show the courage to find innovative solutions and make a direct impact on the delivery of healthcare services nationwide.

About ECG

ECG is a national consulting firm that is redefining healthcare together with its clients. We provide a broad range of strategic, financial, operational, and technology-enabled consulting services to the full continuum of care, including hospitals, health systems, medical groups, academic medical centers, children’s hospitals, cancer centers, ambulatory surgery centers, investors, and payers/health plans.

Our work focuses on creating practical, tailored solutions that help clients maximize resources and achieve sustainable results. We value collaboration, integrity, and innovation, and are committed to fostering an inclusive and supportive work environment.


Job Details

Your Opportunity with ECG: IT Operations Manager

Reporting to the IT director, the IT operations manager will lead our internal IT operations function in a modern, cloud-first environment. This role is responsible for ensuring the reliability, performance, and security of IT services that support a highly mobile consulting workforce.

This role will oversee service delivery and infrastructure operations while enabling the adoption and operational support of cloud platforms, SaaS applications, data and analytics, and AI-powered productivity tools. This individual will play a key role in advancing ECG’s cloud operations (CloudOps), IT service management (ITSM), and emerging AI support capabilities to enhance employee productivity and organizational scalability.

Your Responsibilities May Include

IT Service Management and Operations

  • Lead day-to-day IT operations, including incident management, service requests, and on-call support, ensuring adherence to service-level agreements (SLAs).
  • Define, monitor, and report on IT operational performance metrics and service quality.
  • Oversee problem management processes, including root cause analysis and continuous improvement initiatives.
  • Develop and maintain IT operations documentation, standards, and procedures.

Cloud and Infrastructure Operations (CloudOps)

  • Manage and optimize IT operations across cloud environments (Microsoft Azure, Microsoft 365) and on-premises systems.
  • Oversee infrastructure operations, including networking, identity, and endpoint management, ensuring high availability and scalability.
  • Support cloud migration and modernization initiatives, leading architecture and engineering teams.
  • Implement monitoring, alerting, and performance optimization practices across cloud platforms.
  • Partner with finance and leadership to manage cloud cost optimization and resource utilization (FinOps principles).

AI and Emerging Technology Support

  • Support the rollout and ongoing operations of AI-enabled tools, for both everyday AI (e.g., Microsoft Copilot and automation platforms) and business-transforming AI solutions.
  • Establish support processes for AI tool usage, monitoring, and troubleshooting, in alignment with governance and compliance requirements.
  • Enable end-user adoption of AI-driven capabilities through training, documentation, and support.
  • Support efforts from our Analytics Hub related to AI, analytics, and automation.

End-User Experience and Enablement

  • Ensure high-quality end-user experience across all IT services and technologies.
  • Contribute to onboarding and IT orientation for new employees.
  • Evaluate and recommend new end-user technologies to improve productivity and collaboration.

Vendor and Asset Management

  • Manage vendor relationships for IT infrastructure, cloud platforms, and enterprise applications.
  • Oversee licensing compliance for hardware, software, and cloud services.
  • Contribute to IT budgeting, forecasting, and cost management activities.

Vendor and Asset Management

  • Manage vendor relationships for IT infrastructure, cloud platforms, and enterprise applications.
  • Oversee licensing compliance for hardware, software, and cloud services.
  • Contribute to IT budgeting, forecasting, and cost management activities.

Leadership and Team Management

  • Lead, mentor, and develop a small team of IT professionals.
  • Foster a culture of accountability, continuous improvement, and customer service excellence.
  • Manage team workload, priorities, and performance to ensure effective service delivery.

Qualifications

Required Qualifications

  • Bachelor’s degree in computer science, information systems, or related field (or equivalent experience)
  • 5+ years of progressive experience in IT operations, engineering, or technical support roles in an enterprise environment
  • 3+ years of experience in a people management or team leadership role
  • Experience supporting cloud platforms (Azure, Microsoft 365) and hybrid IT environments
  • Working knowledge of networking, systems administration, and IT security practices
  • Strong problem-solving, analytical, and troubleshooting skills
  • Excellent communication, leadership, and customer service skills

Preferred Qualifications

  • Experience with small- to midsize organizations or professional services firms is strongly preferred 
  • Demonstrated ability to support and collaborate with distributed teams across hybrid work environments, including remote and on-site offices
  • Experience with cloud operations, monitoring, and cost management practices (CloudOps/FinOps)
  • Familiarity with AI-enabled tools, automation platforms, or advanced analytics solutions
  • IT service management (ITSM) or enterprise service management (ESM) certification
  • Exposure to HIPAA or regulated industry environments
  • Experience with tools such as Azure Monitor, Sentinel, or Microsoft Purview

Job Locations

  • Preferred locations: Dallas, Minneapolis, San Diego, or Washington DC 
  • Other locations: Atlanta, Boston, or Chicago 
  • Will explore remote options based on candidate qualifications
  • Travel as needed (approximately 10%) 
  • Ability to support occasional after-hours or weekend activities for planned implementations

Schedule

Full time/exempt

What You Can Expect of Us

To reward our driven, innovative, and passionate employees, we’ve built a company culture that’s centered on performance. We offer an attractive compensation package, challenging work, and an entrepreneurial environment where you can take ownership of your career—and get out as much as you put in.

The estimated base salary range for this job is $130,000 – $140,000 annually. It represents a good faith estimate of the range that ECG reasonably expects to pay at the time of the job posting. The actual salary paid will vary based on multiple factors, including but not limited to years of experience, special skills, and market changes. This job is eligible to participate in ECG’s annual incentive compensation program, which reflects ECG’s pay-for-performance philosophy. The job is also eligible to participate in ECG’s benefit plans, which include medical, dental, and vision coverage; a 401(k) matching program; unlimited PTO; and other wellness programs.

Apply now and make an impact for years to come.

To begin the recruitment process, please submit your resume via our career site at https://careers.ecgmc.com.

 

ECG provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, disability, pregnancy, medical condition (cancer and genetic characteristics), genetic information, gender, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other legally protected characteristic. We participate in E-Verify as part of our onboarding process. Having the permanent legal right to work in the United States is a condition of employment. ECG is not currently able to provide assistance to candidates requiring sponsorship or a visa.

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Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME