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It Operations Manager Jobs in Virginia (NOW HIRING)

Turn2Partners

IT Operations Manager

Sterling, VA · On-site

Role: IT Operations Manager Location: Northern Virginia Area Type: FT / Hybrid About the Team: Join a well-established technology solutions provider supporting complex IT environments across public ...

PLATEAU GRP

IT Operations Manager (DoD)

Fort Eustis, VA · On-site

PLATEAU GRP is seeking an experienced IT Site Manager to lead daily operations in a Department of Defense IT support environment. The successful candidate will ensure contractual requirements are met ...

Plateau Software, Inc.

$67K - $105K/yr

We are seeking an experienced IT Site Manager to lead daily operations for a fast-paced Department of Defense IT support environment. The successful candidate will be responsible for translating ...

Dollar Tree

Manager - IT Operations

Chesapeake, VA · On-site

As our Manager of IT Operations, you'll be the strategic and operational leader ensuring our IT infrastructure runs like clockwork. You'll oversee and govern our selected BPO partner that will manage ...

Dollartree

Manager - IT Operations

Chesapeake, VA · On-site

As our Manager of IT Operations, you'll be the strategic and operational leader ensuring our IT infrastructure runs like clockwork. You'll oversee and govern our selected BPO partner that will manage ...

Leidos

Cloud Operations Manager

Alexandria, VA · On-site

In this role, you'll provide IT services via the cloud infrastructure that powers critical Coast ... The Cloud Operations Manager plays a central role in ensuring that the contract's IT services and ...

Chenega Sentinel 360

Operations Manager

Chantilly, VA

$123K/yr

Overview Are you an experienced IT leader passionate about driving operational excellence in mission-critical environments? We are seeking a highly skilled Operations Manager to lead and oversee ...

Chenega Sentinel 360

Operations Manager

Chantilly, VA · On-site

$123K/yr

Summary Are you an experienced IT leader passionate about driving operational excellence in mission-critical environments? We are seeking a highly skilled Operations Manager to lead and oversee ...

Saalex

$145K - $200K/yr

Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business ...

Chenega Sentinel 360

Operations Manager

Chantilly, VA · On-site

$123K/yr

Overview Are you an experienced IT leader passionate about driving operational excellence in mission-critical environments? We are seeking a highly skilled Operations Manager to lead and oversee ...

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All JobsIt Operations JobsIt Operations Manager JobsIt Operations Manager Jobs in Virginia

It Operations Manager information

See Virginia salary details

$43.1K

$108K

$162.1K

How much do it operations manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for it operations manager in Virginia is $107,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,300.00 and $129,400.00 per year, depending on experience, location, and employer.

What is the salary of an IT manager in the USA?

The average salary for an IT Operations Manager in the USA ranges from $90,000 to $140,000 annually, depending on experience, location, and company size. Senior roles with specialized skills or certifications can earn higher salaries, often exceeding $150,000 per year.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What are IT Operations Managers?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What is the minimum salary of an operations manager?

The minimum salary for an IT Operations Manager varies by location and experience but typically starts around $60,000 to $80,000 annually in many regions. Entry-level positions or those in smaller companies may offer lower starting salaries, while experienced managers with certifications and technical skills can earn significantly more.

What is an IT operations manager?

An IT operations manager oversees an organization's information technology infrastructure, including networks, servers, and systems, ensuring they run efficiently and securely. They coordinate IT teams, implement policies, and manage budgets, often using tools like IT service management software. Strong leadership, technical knowledge, and certifications such as ITIL are typically required for this role.

What is the highest salary for an operations manager?

The highest salaries for an IT Operations Manager can exceed $150,000 annually, especially in large organizations or with extensive experience, advanced certifications, and expertise in managing complex IT infrastructures. Compensation varies based on industry, location, and company size.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs
What are the most commonly searched types of It Operations jobs in Virginia? The most popular types of It Operations jobs in Virginia are:
What are popular job titles related to It Operations Manager jobs in Virginia? For It Operations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching It Operations Manager jobs in Virginia look for? The top searched job categories for It Operations Manager jobs in Virginia are:
What cities in Virginia are hiring for It Operations Manager jobs? Cities in Virginia with the most It Operations Manager job openings:
It Operations Manager jobs near you
Infographic showing various It Operations Manager job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $107,965 per year, or $51.9 per hour.
IT Operations Manager

IT Operations Manager

Hampton Roads Community Action Program

Hampton, VA • On-site

$72K - $81K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description


FUNDING NOTICE: The position will be reviewed by March 31st annually to determine funding availability in the new fiscal year beginning July 1st annually.
NOTE: The IT Operations Manager will be issued a mobile device to manage day, evening, and weekend programming at various agency sites.This position will also be responsible for attending early morning, evening, and weekend events as assigned. Schedule subject to change with some early morning, evening, and weekend work as assigned by the supervisor.
SUMMARY
The IT Operations Manager is responsible for ensuring the reliability, performance, and security of the organization's technology environment. This role oversees daily IT operations, manages infrastructure and support teams, and ensures that technology services align with operational needs. Reporting to the COO, the IT Operations Manager plays a critical role in maintaining business continuity, improving service delivery, and driving operational efficiency across the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Other duties within the scope of this position may be assigned.
Operational Leadership
  • Oversee day-to-day IT operations, including infrastructure, networks, cloud environments, and end-user systems.
  • Lead and manage the IT support/helpdesk team to ensure timely and effective service delivery.
  • Develop, implement, and enforce IT operational policies, procedures, and standards.
  • Monitor system performance, uptime, and service levels; implement improvements as needed.
  • Coordinate and manage day-to-day vendor coordination with outside vendors.

Infrastructure & Systems Management
  • Manage the maintenance, configuration, and optimization of servers, networks, storage, and cloud platforms.
  • Oversee patching, updates, and lifecycle management of hardware and software assets.
  • Ensure reliable backup, disaster recovery, and business continuity processes.
  • Coordinate with vendors and service providers to ensure high-quality service and cost-effective solutions.

Security & Compliance
  • Implement and maintain operational security controls, including access management, endpoint protection, and system hardening.
  • Support compliance with regulatory requirements, internal audits, and risk management initiatives.
  • Respond to and manage operational security incidents in collaboration with internal or external
  • Establish and track KPIs for IT service delivery, including ticket resolution times, system uptime, and user satisfaction.
  • Ensure consistent, high-quality support for all employees and business units.
  • Oversee onboarding/offboarding processes related to IT access and equipment.

Project & Process Management
  • Lead IT operational projects, including upgrades, migrations, and system improvements.
  • Identify opportunities for automation and process optimization across the organization.
  • Collaborate with cross-functional teams to support operational initiatives and technology needs.

SUPERVISORY RESPONSIBILITIES
As directed by the supervisor.
SAFETY RESPONSIBILITIES
In addition to complying with the guidelines for all associates:
Comply with all Federal, State and Local regulatory standards and procedures.
Ensure that all associates are trained in HRCAP's Safety Policies, Rules, and Regulations; trained for the jobs, they will be performing; trained for the equipment, they will be using, and understand the potential safety hazards in their work area.
Ensure that applicable personal protective equipment is available, in proper operating condition, and used for each job performed.
Ensure that equipment is in safe operating condition and that all safeguards are in place.
Constantly monitor the work area, conduct periodic safety inspections of your area and take immediate corrective action when working areas and practices are deemed to be unsafe, or deficiencies are found.
Conduct accident/incident/near miss investigations promptly and thoroughly and initiate procedures to prevent reoccurrence.
Immediately report accidents/incidents/near misses to Human Resources and the department director.
Be accountable for all staff who are out on lost time accidents and actively initiate light duty return to work as soon as possible.
Be accountable for the failure of all staff who fail to follow safety rules and regulations, and acceptable work practices.
Discipline those who disregard safe work practices and procedures.
INFORMATION PRIVACY AND SECURITY
This associate may have access to Confidential Information (CI) and is required to be familiar with the HRCAP's Privacy policy related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.
Requirements
QUALIFICATIONS
Working knowledge of the principles and practices of workforce and economic development, business administration, organizational behavior, organizational development, strategic planning, resource allocation, public relations, and leadership techniques; proven facilitator, trainer, instructor, or effective teaching experiences. Demonstrated oral and written communication skills as well as proven presentation skills; Moderate to advanced computer literacy including proficiency using word processing, presentation, and spreadsheet applications and experience with successful marketing and recruitment efforts.
Required
  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • 5+ years of experience in IT operations, infrastructure management, or related roles.
  • 2+ years of leadership or supervisory experience.
  • Strong knowledge of networks, servers, cloud platforms (e.g., Azure, AWS), and IT service management.
  • Experience with ITIL practices and service management frameworks.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent communication and stakeholder-management abilities.
  • Criminal and record check required.

Preferred
  • ITIL, CompTIA Network+, Security+, or similar certifications.
  • Experience in a multi-site or distributed environment.
  • Experience supporting operationally intensive organizations (manufacturing, logistics, healthcare, etc.).

CERTIFICATES, LICENSES, REGISTRATIONS
Current state driver's license, proof of current auto insurance coverage, satisfactory driving record and working vehicle required.
PHYSICAL DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MEDIUM
Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.
WORK ENVIRONMENT
There are no unusual work environment characteristics associated with performing the essential functions of this position.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MODERATE
Occasionally exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.)
WORK CONDITIONS
N/A
STANDARDS FOR MEASURING PERFORMANCE
The effectiveness of the performance of the IT Operations Manager will be measured by the following standards:
1.Operational reliability 25% uptime %, incident reduction
2.Service Delivery 20%, SLA compliance, ticket metrics
3.Infrastructure Management 15%, patch compliance, backup success
4.Seucrity and Risk Management 15%, endpoint compliance, audit results
5.Process Improvement 10%, automation, documentation
6.Project Delivery 10%, on-time/on-budget
7.Leadership 5%, team performance, communication
Benefits
12 - Month
Hampton Roads Community Action Program (HRCAP) offers a comprehensive benefits package for full-time employees, effective the first day of the month following your hire date. Benefits include:
• Paid Time Off:
o10 days of annual leave per year (accrued bi-weekly) for the first five years
oSick leave accrued at 5 hours per pay period
o1 paid day off annually for your birthday
o11 paid holidays, including major federal holidays
• Health & Wellness:
oMedical, dental, and vision insurance available for employees and dependents
oHRCAP covers 75% of health insurance premiums
oCoverage begins the first of the month after hire
oPre-tax premium deductions via Section 125 Plan
• Retirement:
o403(b) retirement plan with a dollar-for-dollar match up to 3% after one year of service
Additional details are provided in the HRCAP Employee Handbook and Summary Plan Documents.

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