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Telecom Operations Manager Jobs in Virginia (NOW HIRING)

Zayo Group, LLC

Field Operations Manager

Ashburn, VA · On-site

$59.80K - $92K/yr

Bachelor's degree in management/business/telecom, or other related field is required * 5+ years of Telecom operations experience required * 2+ years of management/leadership experience required * If ...

Zayo

Field Operations Manager

Ashburn, VA

$59.80K - $92K/yr

Bachelor's degree in management/business/telecom, or other related field isrequired * 5+ years of Telecom operations experience required * 2+ years of management/leadership experience required * If ...

AFL

Warehouse Operations Manager

Ashburn, VA · On-site

... the largest telecom customers in the world. Our company was founded in 1984 with a single fiber ... Job Summary The Warehouse Operations Manager is responsible for overseeing all day-to-day warehouse ...

Transunion

Product Support Manager

Reston, VA

Telecom carrier operations experience , including wholesale or carriergrade service delivery, to ... Experience managing multiple highpriority workflows in parallel within fastpaced operational ...

TransUnion

Product Support Manager

Reston, VA · On-site

Telecom carrier operations experience , including wholesale or carriergrade service delivery, to ... Experience managing multiple highpriority workflows in parallel within fastpaced operational ...

JHB-CUI

CUI-TECHNICIAN OPS SUPERVISOR

Chesapeake, VA · On-site

... management, and career development * Drive Daily Operations - Plan routes, schedules, and workloads ... Technical certifications or telecom-related education (a plus, not required) What You'll Get We ...

TekSynap

Operations Voice Manager

Arlington, VA · On-site

REQUIRED QUALIFICATIONS Experience * 10+ years of relevant experience in operations management, VoIP, or Telecom Certifications * CompTIA Security + CE Education * Bachelor's degree in IT or related ...

TekSynap

Operations Voice Manager

Arlington, VA · On-site

REQUIRED QUALIFICATIONS Experience * 10+ years of relevant experience in operations management, VoIP, or Telecom Certifications * CompTIA Security + CE Education * Bachelor's degree in IT or related ...

TekSynap

Operations Voice Manager

Arlington, VA

REQUIRED QUALIFICATIONS Experience * 10+ years of relevant experience in operations management, VoIP, or Telecom Certifications * CompTIA Security + CE Education * Bachelor's degree in IT or related ...

TekSynap

Operations Voice Manager

Arlington, VA

REQUIRED QUALIFICATIONS Experience * 10+ years of relevant experience in operations management, VoIP, or Telecom Certifications * CompTIA Security + CE Education * Bachelor's degree in IT or related ...

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Telecom Operations Manager information

See Virginia salary details

$30.7K

$62.9K

$117.5K

How much do telecom operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for telecom operations manager in Virginia is $62,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are popular job titles related to Telecom Operations Manager jobs in Virginia? For Telecom Operations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Virginia look for? The top searched job categories for Telecom Operations Manager jobs in Virginia are:
What cities in Virginia are hiring for Telecom Operations Manager jobs? Cities in Virginia with the most Telecom Operations Manager job openings:
Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Virginia as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,912 per year, or $30.2 per hour.
Field Operations Manager

Field Operations Manager

Zayo Group, LLC

Ashburn, VA • On-site

$59.80K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Our Ashburn, VA Field Operations Manager supervises the daily activities of the employees in their respective region. They set priorities for the team to ensure task completion and coordinate work activities with other managers. This position reports to the Director, Field Operations.
***This position requires daily on-site attendance and is not eligible for remote or work-from-home arrangements. Candidates must be located in or within commuting distance of the Ashburn, VA area.
Responsibilities:
  • Supervise the teams' objectives and reports on their performance as it relates to established performance goals (MTTR, Revenue, OTP)
  • Hire, retain, and develop a team of Field Technicians (13)
  • Develop training and mentoring programs for new and existing team members.
  • Work with internal organizations and 3rd parties to ensure maintenance, break-fix, and turn-up activities are resolved consistently to the service levels expected by our customers; both internal and external.
  • Work with internal teams to create, streamline, and document workflow.
  • Prioritize assigned work.
  • Monitor costs to ensure incurred costs are in line with the forecasted budget.
  • Create, monitor, and report on the forecasted budget for the assigned region.
  • Responsible for inventory forecasting and tracking of the assigned region.
  • Administer Zayo fleet program in partnership with Fleet Manager for the assigned region.
  • Manage a disaster recovery plan for the assigned region.
  • Contribute to the ongoing expansion of Workforce Management as a way to increase Field Operations efficiencies. This includes the WFM team members as well as any systems and process development - Salesforce or otherwise.
  • Establish and publish 24/7 on-call/after hours coverage schedule
  • Work closely with remote support team to identify isolate and repair network and customer impairments
  • Operate company vehicle in accordance with safe driving practices and will ensure routine maintenance is performed on the vehicle per defined schedule. Will also conduct daily inspection of vehicles to ensure its safe operating conditions.

Qualifications:
  • Must live within 60 minutes of Ashburn, VA
  • Bachelor's degree in management/business/telecom, or other related field is required
  • 5+ years of Telecom operations experience required
  • 2+ years of management/leadership experience required
  • If no Bachelor's degree is held, a high school diploma/GED with nine (9) years of direct related experience plus two (2) years of experience in a leadership or managerial capacity will be accepted.
  • Ability to report to and work daily in the office environment is a requirement of this position
  • Comfort in presenting data and financials to teams and various other departments.
  • Strong communication skills
  • Strong leadership skills
  • Ability to pass MVR check and be able to maintain eligibility to operate a company issued vehicle per our fleet policy (no more than 2 moving violations within the past 3 years); this includes possession of a state-issued driver's license for the state in which you live.
  • Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time

Estimated base salary range: $59,800 - $92,000 USD/annually.
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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