Operations Manager
Columbus, OH · On-site
The Operations Manager - Fulfillment is responsible for leading day-to-day broadband and telecom service delivery activities across assigned markets. This includes managing local field operations ...
Operations Manager
Columbus, OH · On-site
The Operations Manager - Fulfillment is responsible for leading day-to-day broadband and telecom service delivery activities across assigned markets. This includes managing local field operations ...
Business Operations Manager
Columbus, OH · On-site
Bachelor's degree in Economics, Finance, Business Administration, Marketing, or related field * 5-7 years in Telecom industry * 2+ years proven experience in an operations management position
Business Operations Manager
Columbus, OH · On-site
Bachelor's degree in Economics, Finance, Business Administration, Marketing, or related field * 5-7 years in Telecom industry * 2+ years proven experience in an operations management position
Business Operations Manager
Columbus, OH · On-site
As the Business Operations Manager , you will ultimately be responsible for driving operational efficiency, supporting product and service portfolio management, and improving financial and commercial ...
Quick apply
Business Operations Manager
Columbus, OH · On-site
As the Business Operations Manager , you will ultimately be responsible for driving operational efficiency, supporting product and service portfolio management, and improving financial and commercial ...
Lead Telecom Technician
Columbus, OH · On-site
$42K - $55K/yr
Description Position at Triage Partners, LLC Lead Telecom Technician Who We Are: Established and ... Manage warehouse operations, including inventory control, material distribution, equipment tracking ...
Lead Telecom Technician
Columbus, OH · On-site
$42K - $55K/yr
Description Position at Triage Partners, LLC Lead Telecom Technician Who We Are: Established and ... Manage warehouse operations, including inventory control, material distribution, equipment tracking ...
Lead Telecom Technician
$42K - $55K/yr
Lead Telecom TechnicianWho We Are: Established and growing exponentially, Triage Partners is proud ... Manage warehouse operations, including inventory control, material distribution, equipment tracking ...
Lead Telecom Technician
$42K - $55K/yr
Lead Telecom TechnicianWho We Are: Established and growing exponentially, Triage Partners is proud ... Manage warehouse operations, including inventory control, material distribution, equipment tracking ...
Lead Telecom Technician
Westerville, OH · On-site
$42K - $55K/yr
Description Lead Telecom Technician Who We Are: Established and growing exponentially, Triage ... Manage warehouse operations, including inventory control, material distribution, equipment tracking ...
Lead Telecom Technician
Westerville, OH · On-site
$42K - $55K/yr
Description Lead Telecom Technician Who We Are: Established and growing exponentially, Triage ... Manage warehouse operations, including inventory control, material distribution, equipment tracking ...
Network/Telecom Technician -Columbus, OH
$22.75 - $29.25/hr
Management of IT infrastructure - Hardware setup, customer network support, Endpoint support in ... Collaborate with Operations across multiple groups to meet current and future continuous ...
Quick apply
Network/Telecom Technician -Columbus, OH
$22.75 - $29.25/hr
Management of IT infrastructure - Hardware setup, customer network support, Endpoint support in ... Collaborate with Operations across multiple groups to meet current and future continuous ...
SDH / TDM / SONET Field Technician
Columbus, OH · On-site
$34 - $39/hr
Utilize IT tools and asset management systems to identify and locate telecom equipment scheduled ... Support logistics, asset recovery, import/export activities, and operational functions as needed.
Quick apply
SDH / TDM / SONET Field Technician
Columbus, OH · On-site
$34 - $39/hr
Utilize IT tools and asset management systems to identify and locate telecom equipment scheduled ... Support logistics, asset recovery, import/export activities, and operational functions as needed.
Senior Project Manager
Columbus, OH · On-site
... optimize operational performance, and contribute to a culture built on accountability ... Lead the identification and pursuit of new telecom project opportunities * Oversee the project ...
Senior Project Manager
Columbus, OH · On-site
... optimize operational performance, and contribute to a culture built on accountability ... Lead the identification and pursuit of new telecom project opportunities * Oversee the project ...
Senior Project Manager
Columbus, OH · On-site
... optimize operational performance, and contribute to a culture built on accountability ... Lead the identification and pursuit of new telecom project opportunities * Oversee the project ...
Senior Project Manager
Columbus, OH · On-site
... optimize operational performance, and contribute to a culture built on accountability ... Lead the identification and pursuit of new telecom project opportunities * Oversee the project ...
Customer Service Technician
Marysville, OH · On-site
$15.75 - $21.25/hr
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of ... Prior experience as a customer facing telecom operations technician * Basic electricity training ...
Customer Service Technician
Marysville, OH · On-site
$15.75 - $21.25/hr
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of ... Prior experience as a customer facing telecom operations technician * Basic electricity training ...
Network/Telecom Technician -Columbus, OH
$22.75 - $29.25/hr
Management of IT infrastructure - Hardware setup, customer network support, Endpoint support in ... Collaborate with Operations across multiple groups to meet current and future continuous ...
Network/Telecom Technician -Columbus, OH
$22.75 - $29.25/hr
Management of IT infrastructure - Hardware setup, customer network support, Endpoint support in ... Collaborate with Operations across multiple groups to meet current and future continuous ...
Network/Telecom Technician -Columbus, OH
Columbus, OH · On-site
$22.75 - $29.25/hr
Management of IT infrastructure - Hardware setup, customer network support, Endpoint support in ... Collaborate with Operations across multiple groups to meet current and future continuous ...
Network/Telecom Technician -Columbus, OH
Columbus, OH · On-site
$22.75 - $29.25/hr
Management of IT infrastructure - Hardware setup, customer network support, Endpoint support in ... Collaborate with Operations across multiple groups to meet current and future continuous ...
Telecom Tech (entry level)
Marysville, OH · On-site
Manage all day-to-day support functions including minor maintenance of tablets, ensuring all ... operations. Benefits Overview ViaPath is committed to supporting the health, well-being, and ...
Telecom Tech (entry level)
Marysville, OH · On-site
Manage all day-to-day support functions including minor maintenance of tablets, ensuring all ... operations. Benefits Overview ViaPath is committed to supporting the health, well-being, and ...
Fiber Splicer 1
Pataskala, OH · On-site
$22 - $35/hr
Project Manager, Operations Manager, VP, Owner Position: Exempt Non-Exempt General Job Summary: Responsible for joining fiber on customer jobs as assigned. Principal duties and Responsibilities: * In ...
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Fiber Splicer 1
Pataskala, OH · On-site
$22 - $35/hr
Project Manager, Operations Manager, VP, Owner Position: Exempt Non-Exempt General Job Summary: Responsible for joining fiber on customer jobs as assigned. Principal duties and Responsibilities: * In ...
Manage all day-to-day support functions including minor maintenance of tablets, ensuring all ... operations. Benefits Overview ViaPath is committed to supporting the health, well-being, and ...
Manage all day-to-day support functions including minor maintenance of tablets, ensuring all ... operations. Benefits Overview ViaPath is committed to supporting the health, well-being, and ...
This role oversees the day-to-day reliability, performance, and lifecycle management of core ... telecom, platforms, data center, and endpoint technologies. Collaborate with clinical, business ...
This role oversees the day-to-day reliability, performance, and lifecycle management of core ... telecom, platforms, data center, and endpoint technologies. Collaborate with clinical, business ...
Customer Service Technician
Marysville, OH · On-site
$15.75 - $21.25/hr
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of ... Prior experience as a customer facing telecom operations technician * Basic electricity training ...
Customer Service Technician
Marysville, OH · On-site
$15.75 - $21.25/hr
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of ... Prior experience as a customer facing telecom operations technician * Basic electricity training ...
Manage all day-to-day support functions including minor maintenance of tablets, ensuring all ... operations. Benefits Overview ViaPath is committed to supporting the health, well-being, and ...
Manage all day-to-day support functions including minor maintenance of tablets, ensuring all ... operations. Benefits Overview ViaPath is committed to supporting the health, well-being, and ...
Telecom Tech (entry level)
Marysville, OH · On-site
Manage all day-to-day support functions including minor maintenance of tablets, ensuring all ... operations. Benefits Overview ViaPath is committed to supporting the health, well-being, and ...
Telecom Tech (entry level)
Marysville, OH · On-site
Manage all day-to-day support functions including minor maintenance of tablets, ensuring all ... operations. Benefits Overview ViaPath is committed to supporting the health, well-being, and ...
Telecom Operations Manager information
See salary details
$31K - $39K
20% of jobs
$40.9K is the 25th percentile. Wages below this are outliers.
$39K - $46.9K
20% of jobs
The median wage is $52.7K / yr.
$46.9K - $54.9K
14% of jobs
$54.9K - $62.8K
9% of jobs
$62.8K - $70.8K
11% of jobs
$72.4K is the 75th percentile. Wages above this are outliers.
$70.8K - $78.7K
6% of jobs
$78.7K - $86.7K
6% of jobs
$86.7K - $94.6K
4% of jobs
$94.6K - $102.6K
3% of jobs
$102.6K - $110.5K
2% of jobs
$110.5K - $118.5K
4% of jobs
$31K
$63.5K
$118.5K
How much do telecom operations manager jobs pay per year?
As of Jul 10, 2026, the average yearly pay for telecom operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.
What are popular job titles related to Telecom Operations Manager jobs? For Telecom Operations Manager jobs, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs look for? The top searched job categories for Telecom Operations Manager jobs are:
What cities are hiring for Telecom Operations Manager jobs? Cities with the most Telecom Operations Manager job openings:
What states have the most Telecom Operations Manager jobs? States with the most job openings for Telecom Operations Manager jobs include:
ITG Communications rating
5.3
Based on 21 frontline employees who took The Breakroom Quiz
Job description
Purpose: The Operations Manager - Fulfillment is responsible for leading day-to-day broadband and telecom service delivery activities across assigned markets. This includes managing local field operations, coordinating contractors and internal teams, overseeing quality and safety compliance, and ensuring all projects and installations are completed on time and to standard. This role serves as the key operational contact for client communications, progress updates, and issue resolution.
Responsibilities
• Oversee all fulfillment operations within assigned markets including aerial, underground, and in-home service activities
• Direct and schedule field resources and subcontractors to ensure timely project completion and SLA compliance
• Monitor progress against milestones, deployment schedules, and project budgets
• Act as the main point of contact for client interactions, project updates, and issue resolution
• Enforce quality control measures, safety protocols, and performance standards for all work performed
• Evaluate contractor and vendor performance; initiate onboarding or corrective actions as needed
• Collaborate with internal leadership to continuously improve field operations, resource planning, and service delivery models
• Conduct field audits and support documentation, reporting, and escalation processes
• Prepare and deliver performance dashboards and status reports to executive leadership
Key Measures / Key Performance Indicators:
• On-time completion and project success rate
• Contractor and field team productivity metrics
• Compliance with client SLAs and safety protocols
• Field quality assurance pass rate and rework reduction
• Customer satisfaction and escalation responsiveness
• Budget adherence and job costing accuracy
• Frequency and quality of reporting and communication
Requirements
Education:
Bachelor's degree in business, engineering, operations, or related field preferred.
Experience:
• 5+ years of experience in fulfillment, field operations, or project management
• At least 3 years in a leadership role within the telecom, utility, or construction sectors
• Demonstrated success managing subcontractor relationships and multi-site operations
Exposure:
• Field operations in telecom (broadband, internet, voice, video)
• Aerial and underground installation standards
• Job scheduling, budgeting, vendor oversight, and site audits Factors critical to success at ITG Communications for this position:
• Strong coordination and leadership in dynamic, field-based operations
• Client communication and service delivery ownership
• Commitment to operational excellence, safety, and quality control
Physical Requirements:
• Ability to stand, walk, and sit for extended periods
• Ability to climb ladders and work at heights
• Ability to stoop, kneel, crouch, bend, and crawl in tight or confined spaces
• Ability to lift, carry, and move equipment weighing up to 75 lbs
• Ability to use hands and arms for tool operation, cable installation, and device configuration • Ability to work in various environments including indoors, outdoors, attics, and crawl spaces • Visual and auditory ability to operate safely and troubleshoot equipment
• Ability to work in all weather conditions and wear required PPE (Personal Protective Equipment)
• Must maintain a valid driver's license and safely operate company vehicles
Additional Comments
ITG is an equal employment opportunity employer. ITG's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Responsibilities
• Oversee all fulfillment operations within assigned markets including aerial, underground, and in-home service activities
• Direct and schedule field resources and subcontractors to ensure timely project completion and SLA compliance
• Monitor progress against milestones, deployment schedules, and project budgets
• Act as the main point of contact for client interactions, project updates, and issue resolution
• Enforce quality control measures, safety protocols, and performance standards for all work performed
• Evaluate contractor and vendor performance; initiate onboarding or corrective actions as needed
• Collaborate with internal leadership to continuously improve field operations, resource planning, and service delivery models
• Conduct field audits and support documentation, reporting, and escalation processes
• Prepare and deliver performance dashboards and status reports to executive leadership
Key Measures / Key Performance Indicators:
• On-time completion and project success rate
• Contractor and field team productivity metrics
• Compliance with client SLAs and safety protocols
• Field quality assurance pass rate and rework reduction
• Customer satisfaction and escalation responsiveness
• Budget adherence and job costing accuracy
• Frequency and quality of reporting and communication
Requirements
Education:
Bachelor's degree in business, engineering, operations, or related field preferred.
Experience:
• 5+ years of experience in fulfillment, field operations, or project management
• At least 3 years in a leadership role within the telecom, utility, or construction sectors
• Demonstrated success managing subcontractor relationships and multi-site operations
Exposure:
• Field operations in telecom (broadband, internet, voice, video)
• Aerial and underground installation standards
• Job scheduling, budgeting, vendor oversight, and site audits Factors critical to success at ITG Communications for this position:
• Strong coordination and leadership in dynamic, field-based operations
• Client communication and service delivery ownership
• Commitment to operational excellence, safety, and quality control
Physical Requirements:
• Ability to stand, walk, and sit for extended periods
• Ability to climb ladders and work at heights
• Ability to stoop, kneel, crouch, bend, and crawl in tight or confined spaces
• Ability to lift, carry, and move equipment weighing up to 75 lbs
• Ability to use hands and arms for tool operation, cable installation, and device configuration • Ability to work in various environments including indoors, outdoors, attics, and crawl spaces • Visual and auditory ability to operate safely and troubleshoot equipment
• Ability to work in all weather conditions and wear required PPE (Personal Protective Equipment)
• Must maintain a valid driver's license and safely operate company vehicles
Additional Comments
ITG is an equal employment opportunity employer. ITG's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
What ITG Communications employees say
Pay
Benefits
Hours and flexibility
Workplace
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About ITG Communications
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
201 - 500 Employees
Headquarters location
Hendersonville, TN, US
Year founded
2013