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Telecom Operations Manager Jobs in North Carolina

Brightspeed

Supervisor, Field Operations

Smithfield, NC · Hybrid

As Supervisor, Field Operations, you will manage technicians in specific service areas and provide ... Previous experience managing teams within a telecom technical environment with typically 4+ years ...

Brightspeed

Supervisor, Field Operations

Smithfield, NC · Hybrid

As Supervisor, Field Operations, you will manage technicians in specific service areas and provide ... Previous experience managing teams within a telecom technical environment with typically 4+ years ...

Brightspeed

Supervisor, Field Operations

Smithfield, NC · On-site

As Supervisor, Field Operations, you will manage technicians in specific service areas and provide ... Previous experience managing teams within a telecom technical environment with typically 4+ years ...

Brightspeed

Financial Analyst

Charlotte, NC · On-site +1

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of ... telecom operations. Key Responsibilities * Build and maintain Excel-based financial models ...

Brightspeed

Financial Analyst

Charlotte, NC · On-site

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of ... telecom operations. Key Responsibilities * Build and maintain Excel-based financial models ...

Brightspeed

Financial Analyst

Charlotte, NC · On-site

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of ... telecom operations. Key Responsibilities * Build and maintain Excel-based financial models ...

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All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in North Carolina

Telecom Operations Manager information

See North Carolina salary details

$28.2K

$57.7K

$107.7K

How much do telecom operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for telecom operations manager in North Carolina is $57,669.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $70,400.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in North Carolina?

For Telecom Operations Manager jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in North Carolina look for?

The top searched job categories for Telecom Operations Manager jobs in North Carolina are:

What cities in North Carolina are hiring for Telecom Operations Manager jobs?

Cities in North Carolina with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in North Carolina as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $57,669 per year, or $27.7 per hour.

Telecom Account Specialist - Expense & Inventory Management 3656664

Axiom Path

Cornelius, NC

$70K - $75K/yr

Full-time

Posted 2 days ago

New

Job description

Be Part Of A Dynamic Team

Join an established technology services organization specializing in telecom expense management, mobility management, enterprise technology solutions, and communication asset management. The organization helps businesses gain better visibility and control over telecom spend, inventory, assets, and service operations through a combination of technology, structured processes, and dedicated service expertise. Its approach emphasizes accurate data, operational accountability, and long-term client support.

This role sits at the intersection of telecom operations, inventory management, financial administration, and client account support, making it an excellent opportunity for someone who enjoys working with customers while staying close to the operational details that keep services running smoothly.

What's In Store For You

  • Onsite opportunity in Cornelius, North Carolina, Monday through Friday.
  • Build deeper expertise in telecom expense and inventory management within an established technology services environment.
  • Gain exposure across client account management, telecom carrier operations, inventory, billing, financial reconciliation, and service delivery.
  • Work cross-functionally with account management, procurement, warehouse, finance, operations, and sales teams.
  • Grow within a role designed for a developing professional interested in expanding their account management and telecom operations expertise.

How You Will Make An Impact

  • Manage and reconcile telecom and technology inventory using proprietary platforms, ERP systems, and established inventory-control processes.
  • Maintain accurate inventory, client, service, and operational records to support reliable reporting and service delivery.
  • Assist with inventory audits, cycle counts, physical verification, and identification of obsolete, slow-moving, or damaged assets.
  • Support telecom-related accounting activities including AP/AR, costing, data validation, reconciliations, and variance reporting.
  • Act as a day-to-day contact for assigned client accounts, responding to inquiries and coordinating follow-up across internal teams.
  • Maintain client documentation and service information while supporting recurring account reviews and communications.
  • Partner with procurement, warehouse, operations, finance, account management, and other teams to resolve issues and maintain accurate service delivery.
  • Support renewals, proposals, pricing updates, and basic service-expansion opportunities.
  • Document processes and identify opportunities to improve workflows, operating efficiency, data quality, and the overall client experience.

Do you bring proven success in telecom account support and carrier operations?

  • 3 to 5 years of experience in telecom, including familiarity with carrier products, ordering processes, and billing.
  • 3 to 5 years of experience across account support, operations, inventory management, administrative operations, or a closely related function.
  • Working knowledge of telecom carrier services and the operational lifecycle surrounding orders, inventory, and billing.
  • Experience working with ERP, CRM, inventory management, or similar business systems is preferred.
  • Comfortable working extensively with systems, data, documentation, reconciliations, and detailed records.
  • Strong attention to detail and ability to maintain accuracy across high-volume operational information.
  • Clear written and verbal communication skills with a customer-focused approach.
  • Strong organizational, analytical, problem-solving, and cross-functional coordination skills.
  • Ability to learn proprietary platforms, workflows, and internal procedures quickly.
  • Experience within IT services or managed services environments is a plus.
  • Associate or Bachelor's degree in Business, IT, Operations, or a related discipline is preferred; equivalent relevant experience may also be considered.