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Telecom Operations Manager Jobs in North Carolina

Randstad Digital

Telecom Engineer II

Charlotte, NC · On-site

$37.55 - $47.55/hr

This role is part of Telecom Operations on the Telecom Network Support (TNS) team and is ... Enter, update, and manage Change Requests / tickets in Footprints and ServiceNow associated with ...

New

IONNA LLC

Facilities Operations Manager

Raleigh, NC · On-site

$95/hr

Our Facilities Operations Manager plays a missioncritical role in keeping our sites safe, reliable ... telecom, utilities, distributed retail, or other fieldbased networks - and who is comfortable ...

IONNA LLC

Facilities Operations Manager

Raleigh, NC · On-site

$95/hr

Our Facilities Operations Manager plays a mission-critical role in keeping our sites safe, reliable ... telecom, utilities, distributed retail, or other field-based networks - and who is comfortable ...

IONNA LLC

Facilities Operations Manager

Raleigh, NC

$95/hr

Our Facilities Operations Manager plays a missioncritical role in keeping our sites safe, reliable ... telecom, utilities, distributed retail, or other fieldbased networks - and who is comfortable ...

PHARPOINT RESEARCH INC

IT Intern

Durham, NC · On-site

$13.50 - $18/hr

... . Responsibilities include: supporting help desk triage, control and inventory of IT assets throughout the enterprise, support of PharPoint's server/network/telecom operations and support of ...

PharPoint Research, Inc

IT Intern

Durham, NC · On-site

$13.50 - $18/hr

... . Responsibilities include: supporting help desk triage, control and inventory of IT assets throughout the enterprise, support of PharPoint's server/network/telecom operations and support of ...

Pharpoint Research

IT Intern

Durham, NC · On-site

$13.50 - $18/hr

... . Responsibilities include: supporting help desk triage, control and inventory of IT assets throughout the enterprise, support of PharPoint's server/network/telecom operations and support of ...

Brightspeed

Supervisor, Field Operations

Smithfield, NC · Hybrid

As Supervisor, Field Operations, you will manage technicians in specific service areas and provide ... Previous experience managing teams within a telecom technical environment with typically 4+ years ...

Brightspeed

Supervisor, Field Operations

Smithfield, NC · Hybrid

As Supervisor, Field Operations, you will manage technicians in specific service areas and provide ... Previous experience managing teams within a telecom technical environment with typically 4+ years ...

Brightspeed

Supervisor, Field Operations

Smithfield, NC · On-site

As Supervisor, Field Operations, you will manage technicians in specific service areas and provide ... Previous experience managing teams within a telecom technical environment with typically 4+ years ...

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All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in North Carolina

Telecom Operations Manager information

See North Carolina salary details

$28.2K

$57.7K

$107.7K

How much do telecom operations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for telecom operations manager in North Carolina is $57,669.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $70,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What are popular job titles related to Telecom Operations Manager jobs in North Carolina?

For Telecom Operations Manager jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in North Carolina look for?

The top searched job categories for Telecom Operations Manager jobs in North Carolina are:

What cities in North Carolina are hiring for Telecom Operations Manager jobs?

Cities in North Carolina with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in North Carolina as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $57,669 per year, or $27.7 per hour.

Telecom Engineer II

Randstad Digital

Charlotte, NC • On-site

$37.55 - $47.55/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

job summary:

This role is part of Telecom Operations on the Telecom Network Support (TNS) team and is responsible for executing key NERC CIP Telecom Operations tasks in partnership with the Telecom Operations Compliance (TOC) team. The analyst will serve as the primary liaison to TOC and will perform compliance-driven operational work such as OpenGear configuration and troubleshooting, Cisco/OpenGear password changes, ACL changes, IOS/OS upgrades, and patch mitigation plan (PMP) review, with work tracked through Footprints and ServiceNow. Ansible playbook development and execution to support these operational activities is a strong plus.


This position requires an understanding of datacenter and network security technologies. Familiarity with network automation and monitoring are additional skills that are highly valued. The successful candidate will be a self-starter who excels with little supervision and works with small teams using Agile engineering principles.


location: Charlotte, North Carolina
job type: Contract
salary: $37.55 - 47.55 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
  • Support internal data networks with focus on improving reliability.
  • Perform NERC CIP operational support activities in coordination with Telecom Operations Compliance (TOC), including:
  • Open Gear configuration and troubleshooting.
  • Password changes on Cisco devices and OpenGear.
  • ACL changes on network devices.
  • Perform IOS/OS upgrades on Cisco devices and support scheduled upgrade initiatives.
  • Review and support execution of Patch Mitigation Plans (PMPs) and related patch activities.
  • Develop, maintain, and execute Ansible playbooks to support repeatable operational tasks (configuration changes, password updates, ACL modifications, and related automation).
  • Enter, update, and manage Change Requests / tickets in Footprints and ServiceNow associated with device changes and compliance-driven operational work.
  • Collaborate across all tiers of the operations organization and partner closely with TOC to ensure operational readiness and consistent execution of transitioned responsibilities.
  • Contribute to and participate in network improvement initiatives and operational process improvements.
  • Perform troubleshooting and analysis of network devices and related appliances (as applicable).

qualifications:

Bachelor's degree in Information Technology (or related discipline) from a four-year college plus two (2) years of related experience.


In lieu of Bachelor's degree and two (2) years of experience: High School/GED plus six (6) years of related experience.


Demonstrated network operations experience troubleshooting enterprise networks using strong TCP/IP fundamentals.


Network maintenance: Experience performing Cisco IOS/OS updates/upgrades and completing required validation checks.


Ticketing / change documentation discipline: Experience creating/updating operational tickets and documenting device changes in enterprise ticketing/change systems (Footprints and/or ServiceNow experience preferred).


Strong written and verbal communication skills with the ability to produce clear documentation and follow controlled operational procedures.


Networking Protocols: Proficiency configuring and troubleshooting common networking protocols and technologies.


Routing & Switching: Ability to troubleshoot routing and switching issues in a production environment.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.

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