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Telecom Operations Manager Jobs (NOW HIRING)

Solomon Page

Telecom Operations Support

Orlando, FL · On-site

$18 - $20/hr

We are looking for a Telecom Operations Support Coordinator for a top media & entertainment company ... Familiar with GPON, Networking, Aruba Airwave and Calix Management System a plus * Knowledge of ...

AST SpaceMobile

NOC Manager

Lanham, MD

Experience * 6-10 years of experience in telecom operations, NOC leadership, service assurance, or network operations management. * Proven experience managing 247 operational environments.

AST SpaceMobile

NOC Manager

Lanham, MD · On-site

$85K - $114K/yr

Experience * 6-10 years of experience in telecom operations, NOC leadership, service assurance, or network operations management. * Proven experience managing 24×7 operational environments.

AST SpaceMobile

NOC Manager

Lanham, MD · On-site

$85K - $114K/yr

Experience * 6-10 years of experience in telecom operations, NOC leadership, service assurance, or network operations management. * Proven experience managing 24×7 operational environments.

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Telecom Operations Manager information

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$31K

$63.5K

$118.5K

How much do telecom operations manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for telecom operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
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Telecom Operations Manager jobs near you

Telecom Operations Manager

Lighthouse Technologies USA LLC

Kinston, NC • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

Job description

Lighthouse Technologies is seeking an experienced Telecom Operations Manager. The ideal candidate has a strong understanding of cable and fiber installation industry. You will be responsible for managing day-to-day field operations for your assigned team of technicians and contract partners. Some of the core responsibilities include mentoring & up-training field technicians, maintaining metrics for assigned team, and managing lead technicians. This position will require frequent travel with all travel expenses paid for by Lighthouse Technologies.

Lighthouse Technologies offers:
  • Uniforms, safety gear, and specialty tools
  • Medical, Dental, Life, and Disability insurance
  • Paid time off and paid holidays
  • 401(k) retirement savings plan
  • Direct deposit every Friday
    • Responsibilities:This position is responsible for the following tasks:
  • Supervising local lead technicians and field technicians and other individuals or groups as determined by local management.
  • Developing and promoting a team atmosphere and ensuring the proper support is provided to each technician within the operation.
  • The Telecom Operations Manager will have direct contact with the local MSO, our customer. It is important that these relationships are maintained and developed.
  • Manage workloads and routing to ensure proper efficiencies based on local market guidelines.
  • Managing daytoday field operations for a assigned team, communicating with other members of local support staff, resolving issues and ensuring no technician is left out later than necessary.
  • Ensuring that Lighthouse Technologies is in compliance with all fieldrelated performance metrics.
  • Enforce company safety practices by completing random safety site inspections.
  • Perform other duties as assigned.
    • Requirements:
  • Must have at least 3+ years of telecommunications experience.
  • Must have a valid Driver’s license and meet Lighthouse Technologies MVR qualifications
  • Ability to pass nationwide background check and drug screen.
  • Must be legally eligible to work in the United States.
  • High school graduate or equivalent preferred.
  • SCTE or NCTI Membership and/or Certificate are preferred.
  • Previous leadership experience in cable or related industry.
    • Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.

  • Frequent walking, standing, sitting within the work area.
  • Must be able to lift/push/pull/carry up to 80 pounds.
  • Must be able to work in various weather conditions (hot, cold, wet, and dry)
  • Have physical strength, endurance, and work well with your hands.
  • Must be confident while working at heights for extended periods of time

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