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Telecom Operations Manager Jobs (NOW HIRING)

Koch

Telecom Provisioning & Billing Analyst

Plano, TX · On-site

$65 - $85/hr

As telecom services continue to evolve, we are building new capabilities in automation, data, and process improvement while maintaining deep expertise in telecom operations and vendor management.

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Telecom Operations Manager information

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$31K

$63.5K

$118.5K

How much do telecom operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for telecom operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.
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Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Telecom Operations Systems Engineer

Sonoma Consulting Inc.

Chicago, IL • On-site

Contractor

Re-posted 4 hours ago

Key responsibilities

  • Creates documentation related to Networking and Telecom support.

  • Works with vendors on SLAs, procedures, technology, and migrations.

  • Provides support for network and telecom issues, including escalation and resolution.

Job description

Company Description

Company Description


Halo Group is a premier provider of IT talent. We place technology experts within
the teams of the world's leading companies to help them build innovative
businesses that keep them one step closer to their customers and one step
ahead of the competition. We offer a meaningful work environment for
employees, attractive and interesting engagements for consultants, and cutting-edge
digital innovation for our customers.
We delight in helping our customers execute their digital vision. Big projects or
small, Halo Group knows that by combining the highest quality talent with our
unwavering support, we will become an invaluable extension of the team. Halo
Group's experienced consultants in Detroit, Atlanta and Dallas specialize in all
areas of product/project governance, UX/UI, multi-platform applications, quality
assurance/testing, cloud computing, and data analytics.
Since its inception, Halo Group has been recognized for numerous awards, including: 
- INC 5000
- Future 50
- 101 Best and Brightest
- Michigan 50 Companies to Watch
- Goldline Research - "Most Dependable Companies"
- Ernst & Young - "Entrepreneur of the Year" Finalist

Job Description

Senior Network and Telecom Operations Engineer


Principal Duties and Responsibilities:


Creates documentation relating to Networking and Telecom support as required


Work with vendors on SLAs, procedures, technology, and migrations.


Define work processes and procedures to ensure availability, support and stability of the environment.


Ensure Telecom infrastructure is being administered in an effective fashion.


Communicates with Business and Managed Services on Telecom needs


Recommends Networking and Telecom related hardware, software, and services.


Provides documentation for all phases as required by assigned projects


Participates in various support reviews (requests, change orders) and brings follow-up action items to closure in a timely manner


Provides immediate escalation support for problems escalated from the Network Administrator and Engineer


Works with team to provides high level design in projects, including upgrades, acquisitions, and migrations


Interacts with other Operations management and Senior personnel to resolve issues


Defines plans for future growth and Enterprise demand


Maintains a working knowledge of their field, advises the IT Operations Director of current trends relating to the Networking and Telecom environment or available products


Defines and enforces best practices and implementations on the Enterprise


Performs a variety technology related tasks, as assigned by the IT Operations Director


Complete all tasks within assigned schedule and budget while maintaining a high level of quality


Provide periodic and accurate feedback on status of assignments


Identify and communicate problems that affect progress to the team


Resolve, or seek resolution to problems, from peers, immediate manager, or other Operations personnel


Define standards and procedures identified for work assignments


Review and create all information and documents relevant to assignments in detail


Maintain a positive work attitude, a high level of communication and cordial relations that foster team work


Resolves requests or change orders in timely fashion

Qualifications

Senior Network and Telecom Operations Engineer
Principal Duties and Responsibilities:
Creates documentation relating to Networking and Telecom support as required
Work with vendors on SLAs, procedures, technology, and migrations.
Define work processes and procedures to ensure availability, support and stability of the environment.
Ensure Telecom infrastructure is being administered in an effective fashion.
Communicates with Business and Managed Services on Telecom needs
Recommends Networking and Telecom related hardware, software, and services.
Provides documentation for all phases as required by assigned projects
Participates in various support reviews (requests, change orders) and brings follow-up action items to closure in a timely manner
Provides immediate escalation support for problems escalated from the Network Administrator and Engineer
Works with team to provides high level design in projects, including upgrades, acquisitions, and migrations
Interacts with other Operations management and Senior personnel to resolve issues
Defines plans for future growth and Enterprise demand
Maintains a working knowledge of their field, advises the IT Operations Director of current trends relating to the Networking and Telecom environment or available products
Defines and enforces best practices and implementations on the Enterprise
Performs a variety technology related tasks, as assigned by the IT Operations Director
Complete all tasks within assigned schedule and budget while maintaining a high level of quality
Provide periodic and accurate feedback on status of assignments
Identify and communicate problems that affect progress to the team
Resolve, or seek resolution to problems, from peers, immediate manager, or other Operations personnel
Define standards and procedures identified for work assignments
Review and create all information and documents relevant to assignments in detail
Maintain a positive work attitude, a high level of communication and cordial relations that foster team work
Resolves requests or change orders in timely fashion

Additional Information

Title: Network Engineer, Network Operation Engineer, Telecom Operation Engineer, Telecom Network Engineer

Skills: Network, Telecom Operations, Telecom, 365, Virtulaization

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About Sonoma Consult

Sourced by ZipRecruiter

Sonoma Consult is a California based C corporation helping companies bring products to the patient by working closely with the engineering teams and the clinicians. Our goal, no matter what stage of product development, is to create and execute a plan of action to move the product through the appropriate clinical and regulatory steps. Sonoma Consult works cohesively with the engineers and physicians to translate technologies to the clinic. Our goal is to help you get the very best product to the clinic and to the market. This includes planning, execution and ensuring critical data is delivered in the right format to ensure the feedback loop to the design team ultimately delivers the most advanced technology to the patient.

Industry

Business management consulting

Company size

1 - 10 Employees

Headquarters location

Sonoma, CA, US

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