As the Technology Strategy Manager for the Network Automation Platform, you'll lead the technical ... time in Telecom, IT Operations, or cloud infrastructure environments * 5+ years in software ...
As the Technology Strategy Manager for the Network Automation Platform, you'll lead the technical ... time in Telecom, IT Operations, or cloud infrastructure environments * 5+ years in software ...
Partner with McKesson BU teams (Network, Telecom, Cyber, Endpoints) to implement sustainable fixes ... Quarterly Operational Planning & CMDB Coordination * Maintain the US Oncology IT Operational ...
Partner with McKesson BU teams (Network, Telecom, Cyber, Endpoints) to implement sustainable fixes ... Quarterly Operational Planning & CMDB Coordination * Maintain the US Oncology IT Operational ...
Partner with McKesson BU teams (Network, Telecom, Cyber, Endpoints) to implement sustainable fixes ... Quarterly Operational Planning & CMDB Coordination * Maintain the US Oncology IT Operational ...
Partner with McKesson BU teams (Network, Telecom, Cyber, Endpoints) to implement sustainable fixes ... Quarterly Operational Planning & CMDB Coordination * Maintain the US Oncology IT Operational ...
Operations Supervisor
CA$86K - CA$106K/yr
... Telecom Riser Room requests Work with Construction manager & CBRE reviewing Tenant buildouts Operational and Information Technology Site level contact for all building technology (Base Building ...
Operations Supervisor
CA$86K - CA$106K/yr
... Telecom Riser Room requests Work with Construction manager & CBRE reviewing Tenant buildouts Operational and Information Technology Site level contact for all building technology (Base Building ...
The Proposal Supervisor, Telecom, balances handson proposal leadership with people management ... Collaborate closely with Proposal Managers, Business Development, Estimating, Operations, and ...
The Proposal Supervisor, Telecom, balances handson proposal leadership with people management ... Collaborate closely with Proposal Managers, Business Development, Estimating, Operations, and ...
Senior IT Operations Analyst
Toronto, ON · On-site
Managing the relationship with Telecom Service Providers as it pertains to day-to-day operations in support of the Data Infrastructure across the RBC Enterprise. What do you need to succeed? Must ...
Senior IT Operations Analyst
Toronto, ON · On-site
Managing the relationship with Telecom Service Providers as it pertains to day-to-day operations in support of the Data Infrastructure across the RBC Enterprise. What do you need to succeed? Must ...
You will have the flexibility to manage your work on your own terms and define what work-life ... services within the Operational Technology (OT) environment through engineered designs ...
You will have the flexibility to manage your work on your own terms and define what work-life ... services within the Operational Technology (OT) environment through engineered designs ...
... voice telecom solutions to our customers. This tightly knit team consists of individuals who ... Own operational & vendor management of voice billing systems - monitoring for exceptions in routing ...
... voice telecom solutions to our customers. This tightly knit team consists of individuals who ... Own operational & vendor management of voice billing systems - monitoring for exceptions in routing ...
... voice telecom solutions to our customers. This tightly knit team consists of individuals who ... Own operational & vendor management of voice billing systems - monitoring for exceptions in routing ...
... voice telecom solutions to our customers. This tightly knit team consists of individuals who ... Own operational & vendor management of voice billing systems - monitoring for exceptions in routing ...
Platform Operations Developer
Toronto, ON · On-site
We empower telecom brands to transact, activate, and fulfill products, as well as operate their ... We are on a self-management journey. As we work to move away from the restrictions of hierarchy ...
Quick apply
Apply Early
Platform Operations Developer
Toronto, ON · On-site
We empower telecom brands to transact, activate, and fulfill products, as well as operate their ... We are on a self-management journey. As we work to move away from the restrictions of hierarchy ...
Apply Early
IT Manager
Toronto, ON · On-site
Manage vendor relationships with telecom and mobile service providers. End-User Support & IT Operations * Provide advanced hands-on support for desktops, laptops, printers, and peripherals. * Oversee ...
Quick apply
IT Manager
Toronto, ON · On-site
Manage vendor relationships with telecom and mobile service providers. End-User Support & IT Operations * Provide advanced hands-on support for desktops, laptops, printers, and peripherals. * Oversee ...
... operational capabilities across key Telecom domains such as Digital, Field, Ordering, and OSS. Key ... Excellent communication and stakeholder management skills, including the ability to translate ...
... operational capabilities across key Telecom domains such as Digital, Field, Ordering, and OSS. Key ... Excellent communication and stakeholder management skills, including the ability to translate ...
Senior Engineering Manager
Toronto, ON · On-site
... operational capabilities across key Telecom domains such as Digital, Field, Ordering, and OSS. Key ... Excellent communication and stakeholder management skills, including the ability to translate ...
Senior Engineering Manager
Toronto, ON · On-site
... operational capabilities across key Telecom domains such as Digital, Field, Ordering, and OSS. Key ... Excellent communication and stakeholder management skills, including the ability to translate ...
Senior Engineering Manager
Markham, ON · On-site
... operational capabilities across key Telecom domains such as Digital, Field, Ordering, and OSS. Key ... Excellent communication and stakeholder management skills, including the ability to translate ...
Senior Engineering Manager
Markham, ON · On-site
... operational capabilities across key Telecom domains such as Digital, Field, Ordering, and OSS. Key ... Excellent communication and stakeholder management skills, including the ability to translate ...
Senior Engineering Manager
Markham, ON · On-site
... operational capabilities across key Telecom domains such as Digital, Field, Ordering, and OSS. Key ... Excellent communication and stakeholder management skills, including the ability to translate ...
Senior Engineering Manager
Markham, ON · On-site
... operational capabilities across key Telecom domains such as Digital, Field, Ordering, and OSS. Key ... Excellent communication and stakeholder management skills, including the ability to translate ...
... operational capabilities across key Telecom domains such as Digital, Field, Ordering, and OSS. Key ... dependency management, and risk/issue escalation across teams and vendors/partners • Ensure ...
... operational capabilities across key Telecom domains such as Digital, Field, Ordering, and OSS. Key ... dependency management, and risk/issue escalation across teams and vendors/partners • Ensure ...
Senior Telecom Engineer
CA$119K/yr
With operations in every corner of the world, our work goes to the cutting-edge of digital ... and manage requirements Identify and resolve interfaces internal and external to the ...
Senior Telecom Engineer
CA$119K/yr
With operations in every corner of the world, our work goes to the cutting-edge of digital ... and manage requirements Identify and resolve interfaces internal and external to the ...
Senior Consultant, IT Operations Management / Discovery
Toronto, ON · Hybrid
CA$80K - CA$138K/yr
As a Senior Consultant, IT Operations Management within the ServiceNow team, you will work with and ... Experience with the ServiceNow network inventory data model and telecom service management industry ...
Senior Consultant, IT Operations Management / Discovery
Toronto, ON · Hybrid
CA$80K - CA$138K/yr
As a Senior Consultant, IT Operations Management within the ServiceNow team, you will work with and ... Experience with the ServiceNow network inventory data model and telecom service management industry ...
Project Coordinator
CA$60K - CA$75K/yr
... Telecom) works with major providers across North America to assist with turnkey fiber installation, 5G network expansions and servicing legacy networks. Reporting to the Manager Operations, the ...
Project Coordinator
CA$60K - CA$75K/yr
... Telecom) works with major providers across North America to assist with turnkey fiber installation, 5G network expansions and servicing legacy networks. Reporting to the Manager Operations, the ...
Telecommunication Analyst
Toronto, ON · On-site
CA$80K - CA$95K/yr
... operations in two principal segments of the securities industry: wealth management and capital ... Onsite Telecom Analyst providing hands-on support for voice, video, contact center, and trading ...
Telecommunication Analyst
Toronto, ON · On-site
CA$80K - CA$95K/yr
... operations in two principal segments of the securities industry: wealth management and capital ... Onsite Telecom Analyst providing hands-on support for voice, video, contact center, and trading ...
Telecom Operations Manager information
What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?
To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.
What is the difference between Telecom Operations Manager vs Network Technician?
| Aspect | Telecom Operations Manager | Network Technician |
|---|---|---|
| Credentials | Bachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+ | Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred |
| Work Environment | Oversees teams, manages projects, and coordinates telecom services in office or field settings | Hands-on installation, maintenance, and troubleshooting of network hardware and systems |
| Employer & Industry Usage | Telecom companies, service providers, large corporations | Telecom providers, IT service companies, network installation firms |
The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.
What are Telecom Operations Managers?
Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.
What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?
Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Toronto, ON? For Telecom Operations Manager jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Toronto, ON look for? The top searched job categories for Telecom Operations Manager jobs in Toronto, ON are:
Other
Posted 6 days ago
TELUS rating
8.0
Based on 9 frontline employees who took The Breakroom Quiz
19th of 80 rated telecommunications companies
Job description
Ready to build the foundation for intelligent networks?
Our Team and What We'll Accomplish Together
Join TELUS Technology's Network Automation and Intelligence team, where we're revolutionizing how Canada's leading telecommunications network operates. We're a dynamic group of software engineers and network specialists building the intelligent, self-healing network of tomorrow. Our mission? To leverage cutting-edge AI and machine learning to predict network issues before they happen, optimize performance in real-time, and deliver exceptional experiences to millions of Canadians.
As the Technology Strategy Manager for the Network Automation Platform, you'll lead the technical execution of a transformational program that serves as the network automation platform across TELUS. You'll lead and mentor a team of 11 engineers while delivering critical platform components to support the applications driving the road to the autonomous networks. Your work will have high visibility across the organization, with regular engagement with the Chief Information Office (CIO) and Chief Technology Office (CTO) on progress and strategic decisions. This initiative will enable network automation and predictive maintenance at scale across TELUS, setting the foundation for how we operate networks for years to come.
What you'll do
- Lead and mentor a high-performing engineering team across Cloud engineers, DevOps, Network Engineers developing capabilities, and fostering a culture of ownership and technical excellence
- Define the technical vision and platform architecture in partnership with the Principal Technical Architect and stakeholders, making key technical decisions that balance cost, speed, quality, and maintainability
- Own platform reliability, performance, and security by establishing operational standards, managing incident response, and driving continuous improvement through monitoring and data-driven metrics
- Establish operational standards and governance frameworks
- Collaborate across organizational boundaries with the CIO, CTO network operations and development, automation teams, and AI/ML teams to understand their needs and ensure the platform delivers value
- Drive continuous improvement by building feedback loops, measuring platform performance and data quality metrics, and iterating on processes and capabilities
- Manage budget and resources for the team, including cost estimation, financial planning, and vendor/contractor management to ensure efficient delivery
What you bring
- 3+ years in a direct management position leading engineering teams, with a proven track record of building high-performing teams and delivering complex technical projects on time in Telecom, IT Operations, or cloud infrastructure environments
- 5+ years in software engineering, with hands-on experience in cloud platforms, containerization (Kubernetes, Docker), and DevOps
- A combination of three core technical competencies (strong in at least two):
- Cloud engineering and infrastructure (AWS, Azure, or equivalent)
- Software development and DevOps practices
- Telecommunications network concepts (RAN, optical transport, IP/MPLS, inventory, network data flows at the architecture level, not hands-on configuration)
- Understanding of autonomous networks and the TMF (TM Forum) framework for network automation and how automation and AI are transforming telecom operations
- Excellent communication and mentoring abilities to explain complex technical concepts clearly, listen to diverse perspectives, and help your team grow
- Demonstrated ability to translate business requirements into technical architecture and execution plans, balancing cost, speed, quality, and maintainability
- Strong problem-solving and debugging skills
- Bachelor's degree in Computer Science, Engineering, or equivalent professional experience
Great-to-haves
- Experience implementing automation platforms for TELCO Operators, preferably on both - prem and cloud
Location: Anywhere in Canada #LI-Remote