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Telecom Operations Manager Jobs in Toronto, ON (NOW HIRING)

MetCap Living Management Inc

IT Manager

Toronto, ON · On-site

Manage vendor relationships with telecom and mobile service providers. End-User Support & IT Operations * Provide advanced hands-on support for desktops, laptops, printers, and peripherals. * Oversee ...

Scotiabank

Telecommunications Specialist

Toronto, ON · On-site

Experience 5-7 years of telecommunications billing, telecom expense management (TEM), mobility operations, or financial analysis experience. Experience managing enterprise wireless carrier billing.

iQmetrix

Senior Data Engineer

Toronto, ON · On-site

Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of ... We are on a self-management journey. As we work to move away from the restrictions of hierarchy ...

ZenaTech Inc.

Technical Product Manager

Toronto, ON · On-site

CA$70K - CA$75K/yr

Conduct field visits and customer interviews with industrial clients and telecom service providers ... Familiarity with enterprise field service operations or industrial IoT is a plus. * Excellent ...

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Telecom Operations Manager information

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Toronto, ON?

For Telecom Operations Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Toronto, ON look for?

The top searched job categories for Telecom Operations Manager jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Telecom Operations Manager jobs?

Cities near Toronto, ON with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution.

Telecom Sales Representative - Burlington

Endo Networks

Burlington, ON • On-site

CA$26/hr

Full-time

Posted 22 days ago

Job description

Endo Networks is an experiential marketing company specializing in connecting brands with customers through impactful interactions. We are currently looking for Telecom Sales Representatives to represent our client, a leading telecommunications company, in retail stores.

You will be the face of a major telecommunications company in retail stores, providing outstanding customer service and promoting their services. Your role will involve engaging customers, identifying their needs, and recommending tailored solutions to enhance their experiences.

Location: Burlington Centre and Mapleview Mall

Salary: $22-26/hour

Expected Start Date: Sept 21, 2026

Responsibilities

  • Actively approach and engage with customers, building strong relationships and trust.
  • Educate customers on services, including internet, television, and home phone services, and identify the best solutions for their needs.
  • Work towards individual and team sales goals, driving revenue and contributing to the success of retail operations.
  • Address customer inquiries and concerns promptly, ensuring a seamless experience.
  • Collaborate with management and other team members to maintain a positive and productive work environment.
  • Greet customers in a timely manner and servicing their needs to ensure customer satisfaction.
  • Responsible for ensuring that the general operation of the store is carried out in the most professional, organized, and profitable manner possible.
  • Opening and closing of the store as required.
  • Other duties as required.

Requirements

  • Sales or customer service experience, preferably in a retail or telecom.
  • Strong interpersonal and communication skills with a passion for helping customers.
  • Goal-oriented and motivated to hit targets.
  • Tech-savvy and comfortable learning about telecommunications products and services.
  • Flexibility for various shifts, including evenings and weekends.
  • Commitment to service excellence and customer satisfaction.

Benefits

  • Competitive pay:   $22/hr + an hourly bonus for a total compensation of $26/hr
  • Comprehensive training to set you up for success
  • Opportunities for advancement

This posting reflects an existing vacancy within our organization.

We do not use artificial intelligence (AI) to screen, assess, and select candidates.

We thank you for your interest; however, only those selected for an interview will be contacted.

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