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Telecom Operations Manager Jobs in Toronto, ON (NOW HIRING)

We empower telecom brands to transact, activate, and fulfill products, as well as operate their ... We are on a self-management journey. As we work to move away from the restrictions of hierarchy ...

Manage vendor relationships with telecom and mobile service providers. End-User Support & IT Operations * Provide advanced hands-on support for desktops, laptops, printers, and peripherals. * Oversee ...

Experience 5-7 years of telecommunications billing, telecom expense management (TEM), mobility operations, or financial analysis experience. Experience managing enterprise wireless carrier billing.

Telecom Insights: Analyze heavy data workloads related to ARPU (Average Revenue Per User), CAC ... Actively participate in cross-functional marketing or operational squads (sprints, stand-ups ...

Telecom Insights: Analyze heavy data workloads related to ARPU (Average Revenue Per User), CAC ... Actively participate in cross-functional marketing or operational squads (sprints, stand-ups ...

Senior Data Engineer

Toronto, ON · On-site

  • Retirement

  • PTO

Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of ... We are on a self-management journey. As we work to move away from the restrictions of hierarchy ...

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Telecom Operations Manager information

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What are popular job titles related to Telecom Operations Manager jobs in Toronto, ON?

For Telecom Operations Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Toronto, ON look for?

The top searched job categories for Telecom Operations Manager jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Telecom Operations Manager jobs?

Cities near Toronto, ON with the most Telecom Operations Manager job openings:

Infographic showing various Telecom Operations Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Associate Director, Technology, Media & Telecom - New York

Fitch Solutions

Toronto, ON

CA$115K - CA$135K/yr

Full-time

Posted 10 days ago


Job description

US Corporates - Credit Analyst, Associate Director - Technology, Media & Telecom

Fitch is seeking an Analyst for coverage of the Telecommunications, Media, and Technology sector based out of our New York and Chicago office.  

Qualitative credentials will weigh meaningfully in the selection of the candidate. A healthy sense of intellectual curiosity is critical, along with a willingness and ability to attack and explain topics of analytical complexity. Fitch is a team-oriented work environment, so excellent communication skills are essential, as is a high productivity work-ethic and results oriented mindset.  

What We Offer: 

  • An opportunity to be a lead coverage analyst at a global rating agency. 

  • A team-oriented work environment. 

  • Fitch Ratings is a global company with a presence in over 30 countries, offering opportunities to work with diverse teams and clients from around the world. 

We'll Count on You To: 

  • Perform analysis of key quantitative and qualitative factors influencing the credit quality of companies in the Telecommunications, Media, and Technology sectors; 

  • Maintain comprehensive financial models; 

  • Participate alongside senior analysts in meetings with Telecommunications, Media, and Technology industry management teams; 

  • Help senior analysts prepare presentations for internal credit rating committees; 

  • Participate in the evaluation of other credits within Corporates, as well as other related credit groups.  

What You Need to Have: 

  • Bachelor's degree; 

  • CFA/CPA or CFA candidate preferred; 

  • Capital markets and/or credit analysis experience a plus; 

  • Expertise in Excel and Word; 

  • Strong analytical, quantitative, and organizational skills; 

  • Excellent written and verbal communication skills;  

  • Ability to shift fluidly between multiple projects as priorities change;  

  • Ability to excel in a team-oriented environment.  

  • Relevant experience a plus, especially coverage or knowledge of the Telecommunications, Media, and Technology sectors;  

What Would Make You Stand Out: 

  • has a keen interest in the Telecommunications, Media, and Technology industries; 

  • has solid financial statement analysis skills; 

  • wants to deepen their exposure to and understanding of the debt capital markets;  

  • has a strong pattern of leadership and the ability to proactively and successfully interact with various stakeholders, both within and outside of the organization. 

Why Fitch? 

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.  

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority. 

We are building incredible things at Fitch and we invite you to join us on our journey.  

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning. 

For more information please visit our websites:  

www.fitchratings.com|www.fitchsolutions.com|www.fitchlearning.com 

Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

FOR NEW YORK AND CHICAGO ROLES ONLY: Expected base pay rates for the role will be between $115,000 and $135,000.  Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors.  Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.