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Telecom Operations Manager Jobs in Indiana (NOW HIRING)

Sunrise Telecom

Fiber Splicer I

Greencastle, IN · On-site

$23.25 - $27.75/hr

Project Manager, Operations Manager, VP, Owner Position: Exempt Non-Exempt Fiber Splicer 1 (Entry Level) Sunrise Telecom, Inc. Position Summary Sunrise Telecom, Inc. is seeking a motivated and ...

Sunrise Telecom

Fiber Splicer I

Richmond, IN · On-site

$22 - $35/hr

Project Manager, Operations Manager, VP, Owner Position: Exempt Non-Exempt Fiber Splicer 1 (Entry Level) Sunrise Telecom, Inc. Position Summary Sunrise Telecom, Inc. is seeking a motivated and ...

Sunrise Telecom

Fiber Splicer I

Richmond, IN · On-site

$22.25 - $26.50/hr

Project Manager, Operations Manager, VP, Owner Position: Exempt Non-Exempt Fiber Splicer 1 (Entry Level) Sunrise Telecom, Inc. Position Summary Sunrise Telecom, Inc. is seeking a motivated and ...

Sunrise Telecom

Fiber Splicer I

Greencastle, IN · On-site

$23.25 - $27.75/hr

Project Manager, Operations Manager, VP, Owner Position: Exempt Non-Exempt Fiber Splicer 1 (Entry Level) Sunrise Telecom, Inc. Position Summary Sunrise Telecom, Inc. is seeking a motivated and ...

Sunrise Telecom

Fiber Splicer I

Greencastle, IN · On-site

$22 - $35/hr

Project Manager, Operations Manager, VP, Owner Position: Exempt Non-Exempt Fiber Splicer 1 (Entry Level) Sunrise Telecom, Inc. Position Summary Sunrise Telecom, Inc. is seeking a motivated and ...

Sunrise Telecom

Fiber Splicer I

Richmond, IN · On-site

$22.25 - $26.50/hr

Project Manager, Operations Manager, VP, Owner Position: Exempt Non-Exempt Fiber Splicer 1 (Entry Level) Sunrise Telecom, Inc. Position Summary Sunrise Telecom, Inc. is seeking a motivated and ...

Ledcor Group

Project Coordinator

Indianapolis, IN · Hybrid

Join our team as a proactive and detail-driven Project Coordinator, where you'll play a key role in managing telecom operations and project performance. This hybrid role blends coordination of field ...

Lumos

Supervisor - Service Operations

Brownsburg, IN · On-site

If you're experienced as a leader in telecom service operations who's excited for a fast-paced ... Demonstrates leadership and vision managing people, major projects, and initiatives. * Provides ...

Ledcor Group

Project Coordinator

Indianapolis, IN · Hybrid

Join our team as a proactive and detail-driven Site Acquisition Coordinator, where you'll play a key role in managing telecom operations and project performance. This hybrid role blends coordination ...

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Telecom Operations Manager information

See Indiana salary details

$29.5K

$60.4K

$112.8K

How much do telecom operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for telecom operations manager in Indiana is $60,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Indiana?

For Telecom Operations Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Indiana look for?

The top searched job categories for Telecom Operations Manager jobs in Indiana are:

What cities in Indiana are hiring for Telecom Operations Manager jobs?

Cities in Indiana with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Indiana as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $60,383 per year, or $29 per hour.

Supervisor, Telecom Operations at Smithville Communications Ellettsville, IN

Ellettsville, IN • On-site

Salón Večná kráska
See more jobs at Salón Večná kráskaexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Manage a team of Telecom Technicians by coaching, supporting, and performing quality checks.

  • Coordinate daily work, plan and prioritize projects, and support process improvements.

  • Handle emergency overflow work, manage communication channels, and support project planning and updates.

Job description

Supervisor, Telecom Operations job at Smithville Communications. Ellettsville, IN.

Direct applicants only. We are not seeking 3rd party recruitment services this time. The initial application window closes October 15, 2025.

Smithville, an established and trusted provider of Internet, Voice, Security, and Enterprise data services, is seeking a Supervisor in Telecom Operations to join our team. The ideal candidate has experience leading people and comes from the telecommunications industry. The Supervisor, Telecom Operations, manages a team of about six Telecom Technicians. This role involves coaching and supporting Technicians, performing quality checks, coordinating daily work, and leading process improvements. The Supervisor ensures high-quality service, efficient task completion, and effective resolution of customer issues. This position also involves planning, scheduling, and special projects, including diagnosing issues, improving policies and standards, and coordinating across departments.

RESPONSIBILITIESFieldwork (40%)
  • Assist Technicians as needed
  • Perform quality assurance checks to ensure SOP compliance
  • Handle emergency overflow work
  • Provide coaching and feedback to Technicians
Operations Coordination (30%)
  • Manage communication channels to support Technicians
  • Share updates and coordinate with other departments
Project Coordination (15%)
  • Plan and prioritize Enterprise and Business Solutions projects with the Telecom Project Coordinator
  • Communicate project updates to Technicians and stakeholders
General Management (10%)
  • Conduct performance management and appraisals
  • Approve timesheets and time-off requests promptly
  • Ensure proper documentation of internal processes
  • Maintain compliance with company policies and applicable laws
  • Facilitate team and individual meetings to review goals and challenges
  • Partner with HR on recognition and discipline practices
Other Duties as Assigned (5%)

No additional duties beyond those listed above.

WHAT YOU NEEDMinimum Qualifications
  • Associate’s Degree or equivalent industry experience
  • 2+ years of experience in:
    • Fiber-optic splicing and equipment installation
    • Structured cabling/telecommunications infrastructure (data/voice wiring, verification, troubleshooting)
  • Strong problem-solving, critical thinking, and communication skills
  • Proficiency with hand tools, splicer machines, and OTDR
  • Strong computer skills, including Microsoft Office Suite
  • Valid driver’s license with a safe driving record
  • Ability to distinguish colors (color vision)
Preferred Qualifications
  • Previous supervisory experience
  • Familiarity with:
    • IP data networking and wireless protocols
  • Security systems installation, video surveillance, and access control
  • Knowledge of GPON, fiber-optic distribution, and Calix FTTH technology
  • Experience with project management and meeting deadlines
  • Ability to learn workforce management and operations software
PHYSICAL & WORKING CONDITIONS
  • Combination of office, indoor, and outdoor work in varying environments and weather
  • Occasional exposure to vibration, confined spaces, and work at heights (ladders, rooftops, bucket trucks, scaffolding)
  • Typically 40 hours per week; evenings or weekends may be required to meet deadlines or respond to issues
  • Frequent sitting, standing, walking, talking, and computer use; occasional lifting of 45+ lbs and physical activity such as bending, climbing, or kneeling
WHAT WE OFFER
  • Paid professional development opportunities, tuition reimbursement, and in-house training programs
  • Insurance Plans include: Company paid: Dental | Term Life | Long-Term Disability
  • Low Cost Medical Options | Prescription Coverage | Vision | | Voluntary Insurance
  • Health Savings Account with annual company contributions to your HSA
  • 401(k) Retirement Savings Plan with a valuable company matching contribution
  • Generous Paid Time Off (PTO) program
  • Paid holidays
  • Discounted company products and services
  • Wellness incentive program ($610 value)
ABOUT US

For over 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana.

Smithville is proud to be an equal opportunity employer.

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