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Telecom Operations Manager Jobs (NOW HIRING)

Sunrise Telecom

Operations Manager

Columbiana, OH · On-site

$78K - $114K/yr

Operations Manager Immediate Supervisor: Director of Operations Manager, Owner Position: Exempt Non-Exempt General Job Summary: Responsible for all aspects of day-to-day operations of two or more ...

Sunrise Telecom

Operations Manager

Findlay, OH · On-site

$78K - $114K/yr

Operations Manager Immediate Supervisor: Director of Operations Manager, Owner Position: Exempt Non-Exempt General Job Summary: Responsible for all aspects of day-to-day operations of two or more ...

Beth Israel Lahey Health

Telecom Analyst

Plymouth, MA · On-site

$33.65 - $45.29/hr

... operational management. Also, monitors daily work requests in tracking systems and completes ... Telecom Analysts are expected to be able to configure call forwarding, call routing, voice menus ...

Excelacom

In-depth understanding of telecom operations such as sales, provisioning, and customer lifecycle management along with industry convergence trends, regulatory challenges, and competitive dynamics.

IONNA LLC

Facilities Operations Manager

Raleigh, NC · On-site

$95/hr

Our Facilities Operations Manager plays a missioncritical role in keeping our sites safe, reliable ... telecom, utilities, distributed retail, or other fieldbased networks - and who is comfortable ...

IONNA LLC

Facilities Operations Manager

Raleigh, NC · On-site

$95/hr

Our Facilities Operations Manager plays a mission-critical role in keeping our sites safe, reliable ... telecom, utilities, distributed retail, or other field-based networks - and who is comfortable ...

IONNA LLC

Facilities Operations Manager

Raleigh, NC

$95/hr

Our Facilities Operations Manager plays a missioncritical role in keeping our sites safe, reliable ... telecom, utilities, distributed retail, or other fieldbased networks - and who is comfortable ...

Hubbell Incorporated

Operations Manager

Hamilton, OH · On-site

Job Overview The Operations Manager coordinates and manages the manufacturing activities of several ... Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell ...

IdeaTek

Operations Manager

Tucson, AZ · On-site

... driven Operations Manager to lead our fiber-to-the-home (FTTH) infrastructure deployment and ... The ideal candidate has a deep background in telecom infrastructure, a proven track record of ...

MCI Careers

Operations Manager

Wichita, KS · On-site

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... The Operations Manager serves as the senior on-site leader responsible for operational delivery ...

MCI Careers

Operations Manager

Wichita, KS

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... The Operations Manager serves as the senior onsite leader responsible for operational delivery ...

Ideatek

Operations Manager

Tucson, AZ · On-site

... driven Operations Manager to lead our fiber-to-the-home (FTTH) infrastructure deployment and ... The ideal candidate has a deep background in telecom infrastructure, a proven track record of ...

MCI Careers

Operations Manager

Wichita, KS · On-site

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... The Operations Manager serves as the senior onsite leader responsible for operational delivery ...

Hubbell Incorporated

Operations Manager

Hamilton, OH

Job Overview The Operations Managercoordinates and manages the manufacturing activities of several ... Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell ...

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Telecom Operations Manager information

See salary details

$31K

$63.5K

$118.5K

How much do telecom operations manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for telecom operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
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Telecom Operations Manager jobs near you
Operations Manager

Operations Manager

Sunrise Telecom

Columbiana, OH • On-site

$78K - $114K/yr

Full-time

Posted 18 days ago

Sunrise Telecom rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

60th of 80 rated telecommunications companies

Job description

Title: Operations Manager

Immediate Supervisor: Director of Operations Manager, Owner Position: Exempt Non-Exempt

General Job Summary:

Responsible for all aspects of day-to-day operations of two or more project and/or two or more crews and/or a full locations or line of business and/or an account/ location of high value/activity business.

Principal duties and Responsibilities:

  • Supervise all aspects of business from supplies to staff and production.
  • Confirm quality of work being done and quantity done at the end of each day.
  • Responsible for maintaining acceptable performance standards and metrics of crews.
  • Maintain contract and/or performance schedule.
  • Oversee day-to-day performance of staff.
  • Responsible for all administrative functions necessary to document work including but not limited to ordering and tracking of supplies, billing, hours, safety documents, etc.
  • Ensure safety practices and procedures and human resource policies and procedures are being followed at all times.
  • Perform other related work as assigned using available resources to achieve established goals.
Position Requirements:
  • High School Diploma
  • Have the ability to complete assignments with no supervision and self-direct daily activities
  • Organized and motivated to provide project support as directed
  • Conscientious professional who has a pleasant phone manner and excellent organizational skills
  • 5-10 years previous experience in the field
  • Proficient in Microsoft Office products, specifically Word, Excel and Outlook
  • Ability to handle multiple tasks

(This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply.)

What Sunrise Telecom employees say

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Hours and flexibility

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