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Telecom Operations Manager Jobs in Virginia (NOW HIRING)

TEOCO

Senior Telecom Expense Analyst

Fairfax, VA

$89K - $118K/yr

Job Summary Position Overview We are seeking a detail-oriented and analytical professional to support telecom expense management (TEM) operations through invoice auditing, data analysis, and client ...

XS Telecom

Project Coordinator

Sterling, VA · On-site

$70K - $80K/yr

Wire the Future of Connectivity -- Join XS Telecom's Skilled Low-Voltage Team At XS Telecom, we do ... Manage change orders and generate/distribute reports as required * Participate in kickoff meetings ...

XS Telecom

Project Manager - BAS Systems

Ashburn, VA · On-site

Wire the Future of Connectivity - Join XS Telecom's Skilled Team At XS Telecom, we do more than ... Financial & Operational Oversight * Develop and manage project budgets, forecasts, and cost ...

TransUnion

Customer Support Operations

Reston, VA

$18.22 - $26.44/hr

Operating at the intersection of customer support and technical operations, the team collaborates ... telecom solutions. This role reports directly to the Senior Manager of the Customer Support ...

TransUnion

Customer Support Operations

Reston, VA · On-site

Operating at the intersection of customer support and technical operations, the team collaborates ... telecom solutions. This role reports directly to the Senior Manager of the Customer Support ...

Transunion

Customer Support Operations

Reston, VA

$18.22 - $26.44/hr

Operating at the intersection of customer support and technical operations, the team collaborates ... telecom solutions. This role reports directly to the Senior Manager of the Customer Support ...

Genesis Utility INC

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Telecom Construction Supervisor: UNDERGROUND UTILITIES

Richmond, VA · On-site

$1.0K - $1.2K/wk

You will be responsible for managing day-to-day field operations for your assigned team of technicians and contract partners. As a Telecom Construction Supervisor, you will be expected to uphold the ...

XS Telecom

Superintendent

Ashburn, VA

When you join XS Telecom, you're joining a team that thrives on innovation, collaboration, and ... Plan, organize, and oversee daily field operations for large-scale hyperscale data center projects.

Illuminate Technologies

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Senior Telecom Software Engineer

Reston, VA · On-site

$195K - $240K/yr

You will work closely with a geographically distributed team, collaborating with operations and ... Program Management Reviews (PMRs) to present and explain technical support activities. Why ...

New

XS Telecom

Superintendent

Ashburn, VA · On-site

When you join XS Telecom, you're joining a team that thrives on innovation, collaboration, and ... Plan, organize, and oversee daily field operations for large-scale hyperscale data center projects.

Illuminate Technologies

Be Seen First

Senior Telecom Software Engineer

Reston, VA · On-site

$195K - $240K/yr

You will work closely with a geographically distributed team, collaborating with operations and ... Program Management Reviews (PMRs) to present and explain technical support activities. Why ...

New

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All JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Virginia

Telecom Operations Manager information

See Virginia salary details

$30.7K

$62.9K

$117.5K

How much do telecom operations manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for telecom operations manager in Virginia is $62,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Virginia? For Telecom Operations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Virginia look for? The top searched job categories for Telecom Operations Manager jobs in Virginia are:
What cities in Virginia are hiring for Telecom Operations Manager jobs? Cities in Virginia with the most Telecom Operations Manager job openings:
Telecom Operations Manager jobs near you
Global Ground Station Site Manager - Mission Operations

Global Ground Station Site Manager - Mission Operations

Lynk

Chantilly, VA • On-site

Full-time

Posted 9 days ago

Job description

About Lynk
Lynk is the inventor of satellite direct to standard phone technology aka sat2phone, and has the world's only commercial license from the FCC to operate a commercial sat2phone system. Today, Lynk allows mobile network operators' subscribers to send and receive text messages to and from space via standard unmodified, mobile devices. Lynk's service has been tested and proven on all seven continents, has regulatory approvals in more than 30 countries and is currently being deployed commercially based on more than 40 MNO commercial service contracts covering approximately 50 countries.
Our technology will enable all 8 billion people on the planet to stay connected with the existing standard phone in their pocket. Everywhere. No matter what.
By joining Lynk, you will have the opportunity to directly touch the lives of billions. Your mission will be to bring mobile broadband to billions, pull hundreds of millions out of poverty, and save countless lives.
Job Summary:
Lead the planning, deployment, and lifecycle management of Lynk's global space-to-ground sites. This role owns deployment execution from site selection support and vendor/teleport partnerships through procurement coordination, installation oversight, acceptance testing, operational handover, and lifecycle performance management. The Global Ground Station Site Manager will also help structure Ground Station-as-a-Service partnerships with major operators to extend capacity, resiliency, and geographic reach.
This role will work closely with Ground Station Systems Engineering, Ground Systems Software, Ground Site Operations, Mission Operations, Telecom, vendors, and external site partners. The Site Manager owns deployment execution, vendor/site coordination, GSaaS/teleport partner management, schedule, budget, readiness tracking, and operational handover. Technical architecture, software integration, and physical installation are performed in partnership with the responsible engineering and operations roles.
Experience with program management of space-to-ground infrastructure is desired; curiosity, ownership, and motivation are required. This is a role for someone who can bring structure, visibility, and execution discipline to a fast-moving ground station deployment environment.
Core Responsibilities
  • Drive ground station site selection activities with cross-functional teams, balancing link needs, latency, resilience, cost, backhaul, regulatory constraints, operational supportability, and deployment schedule.
  • Coordinate permitting, licensing, spectrum, civil works, and EHS activities with legal, compliance, engineering, vendors, and site partners.
  • Negotiate and manage teleport, vendor, and GSaaS contracts and SLAs aligned to availability, latency, support windows, spares, escalation paths, and response times.
  • Own deployment plans, including budget, schedule, logistics, procurement coordination, shipping, build planning, integration readiness, antenna installation coordination, and site acceptance.
  • Establish standardized operating procedures, acceptance criteria, readiness gates, operational handover packages, runbooks, spare/maintenance plans, and support models.
  • Establish a vendor performance framework, deployment risk register, and reporting cadence covering milestones, blockers, mitigations, readiness status, and operational performance.
  • Coordinate cross-functional evaluation of next-generation hardware, GSaaS capabilities, teleport options, and alternative site designs to improve cost, resiliency, throughput, and operational supportability.
  • Partner with Ground Station Systems Engineering and Ground Systems Software to define required site telemetry, alarms, control points, interface requirements, and operational visibility needed for high-quality Mission Operations support.
  • Support transition of new or upgraded ground station capabilities into Mission Operations, ensuring MOC personnel understand site capabilities, limitations, escalation paths, and first-level response procedures.

During the first 12 Months
  • Deliver new ground station sites or GSaaS capabilities into service with documented acceptance, clear ownership, and operational handover.
  • Execute or support GSaaS and teleport partner agreements with measurable SLA expectations, escalation paths, and performance reporting.
  • Establish a standardized deployment kit/BOM and repeatable "site in a box" process that reduces deployment variability and improves schedule predictability.
  • Develop a vendor performance scorecard and regular review process to track service quality, address issues, and ensure vendors consistently deliver contracted availability.
  • Publish or contribute to an integrated Ground Station CONOPS and playbook for transitioning services to new sites and adding new capacity to the network.
  • Train or coordinate training for Mission Operations Center personnel on first-level response to ground station issues, escalation paths, and site-specific operational constraints.

Qualifications
  • 10+ years delivering complex telecom, satellite ground segment, teleport, SATCOM, network infrastructure, or similar operational infrastructure programs.
  • Experience managing multi-site deployment programs involving vendors, engineering teams, operations teams, schedules, budgets, logistics, and operational readiness.
  • Strong vendor, contract, SLA, and partner management experience, with a track record of driving accountability across external and internal teams.
  • Working knowledge of satellite ground systems, teleports, RF systems, networking, power/HVAC, site infrastructure, and operational support models.
  • Familiarity with licensing, permitting, spectrum coordination, civil works, and the regulatory environment for satellite communications.
  • Comfortable with budgets, schedules, procurement coordination, logistics, executive reporting, and periodic global travel.
  • Strong communication skills with the ability to translate technical, operational, vendor, and schedule risks into clear decision-ready updates.
  • Demonstrated ability to bring structure to ambiguous environments and drive execution across teams that do not directly report to the role.

Preferred Qualifications
  • PMP or similar project/program management certification.
  • Prior hands-on teleport, ground station, antenna, satellite gateway, or SATCOM infrastructure deployment experience.
  • Experience with GSaaS providers, teleport operators, satellite operators, telecom operators, or managed network service providers.
  • Experience establishing site acceptance criteria, readiness reviews, operational handover processes, vendor scorecards, or SLA performance management.
  • Familiarity with ITSM, change management, incident management, problem review boards, or operational readiness governance.

ITAR Requirements
To comply with U.S. Government export control regulations (ITAR), applicants must be one of the following: (i) a U.S. citizen or national, (ii) a lawful permanent resident (green card holder), (iii) a refugee under 8 U.S.C. § 1157, or (iv) an asylee under 8 U.S.C. § 1158. Individuals who do not meet these criteria must be eligible to obtain the necessary authorizations from the U.S. Department of State. For more information, please refer to the ITAR guidelines.
Learn about ITAR here.
Job Location
Chantilly, VA

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