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Telecom Operations Manager Jobs in Virginia (NOW HIRING)

TEOCO

Senior Telecom Expense Analyst

Fairfax, VA · On-site +1

$89K - $118K/yr

Job Summary Position Overview We are seeking a detail-oriented and analytical professional to support telecom expense management (TEM) operations through invoice auditing, data analysis, and client ...

TEOCO

Senior Telecom Expense Analyst

Fairfax, VA

$89K - $118K/yr

Job Summary Position Overview We are seeking a detail-oriented and analytical professional to support telecom expense management (TEM) operations through invoice auditing, data analysis, and client ...

XS Telecom

Project Manager - BAS Systems

Ashburn, VA

$100K - $150K/yr

Wire the Future of Connectivity -- Join XS Telecom's Skilled Team At XS Telecom, we do more than ... Financial & Operational Oversight * Develop and manage project budgets, forecasts, and cost ...

XS Telecom

Project Manager - BAS Systems

Ashburn, VA · On-site

$100K - $150K/yr

Wire the Future of Connectivity - Join XS Telecom's Skilled Team At XS Telecom, we do more than ... Financial & Operational Oversight * Develop and manage project budgets, forecasts, and cost ...

TransUnion

Customer Support Operations

Reston, VA

$18.22 - $26.44/hr

Operating at the intersection of customer support and technical operations, the team collaborates ... telecom solutions. This role reports directly to the Senior Manager of the Customer Support ...

Transunion

Customer Support Operations

Reston, VA

$18.22 - $26.44/hr

Operating at the intersection of customer support and technical operations, the team collaborates ... telecom solutions. This role reports directly to the Senior Manager of the Customer Support ...

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All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Virginia

Telecom Operations Manager information

See Virginia salary details

$30.7K

$62.9K

$117.5K

How much do telecom operations manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for telecom operations manager in Virginia is $62,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Virginia? For Telecom Operations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Virginia look for? The top searched job categories for Telecom Operations Manager jobs in Virginia are:
What cities in Virginia are hiring for Telecom Operations Manager jobs? Cities in Virginia with the most Telecom Operations Manager job openings:
Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Virginia as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $62,912 per year, or $30.2 per hour.
Senior Telecom Expense Analyst

Senior Telecom Expense Analyst

TEOCO

Fairfax, VA • On-site, Remote

$89K - $118K/yr

Full-time

Re-posted 16 days ago

Job description

Job Summary
Position Overview We are seeking a detail-oriented and analytical professional to support telecom expense management (TEM) operations through invoice auditing, data analysis, and client engagement. This is a great opportunity to gain or build upon experience in consulting while expanding a foundation of knowledge in telco operations and learning software tools.
This role is responsible for identifying cost savings opportunities, ensuring billing accuracy, and supporting reporting and operational excellence initiatives.
The Senior Telecom Analyst will work under the direction of management to analyze client invoice data, identify vendor overbillings, supporting the claims reconciliation process, as well as review/approve key invoices.
The role involves contract and tariff analysis, and cross-referencing multiple data sources using a range of analytical tools; the team member will also support reporting initiatives to ensure KPIs are met.
Key Responsibilities
Perform detailed analysis of telecom invoices and related datasets to identify potential vendor overbillings and billing discrepancies.
Document identified overbillings in structured spreadsheet formats and upload claims into TEOCO's Claim Center application with clear explanations and supporting evidence.
Participate in client calls and meetings to present audit findings, explain methodologies, and respond to inquiries.
Apply audit methodologies such as pattern recognition, data filtering, and cross-referencing across multiple data sources to validate findings.
Utilize tools including Microsoft Excel, Microsoft Access, KNIME, and SAP BusinessObjects to analyze large datasets and support audit processes.
Research and validate billing discrepancies using contracts, tariffs, provisioning systems, and other relevant documentation.
Review and approve invoices within TEOCO's Cost Management system (BillTrak), ensuring proper analysis, coding, and documentation standards are met.
Support reporting initiatives by monitoring scheduled reports, developing new reporting solutions, and ensuring alignment with internal and client KPIs.
Assist with client and vendor communications, including responding to inquiries and supporting issue resolution. R
Required Skills & Competencies
Bachelor's degree in Finance, Accounting, Economics, Mathematics, Statistics, or related field
Strong analytical and problem-solving skills with high attention to detail
Proficiency in Microsoft Office Suite, particularly Excel
Ability to analyze and interpret large datasets effectively
Strong written and verbal communication skills
Effective time management and organizational skills
Ability to work both independently and collaboratively in a team environment
Comfortable operating in a structured, process-driven, and client-focused environment
Experience with tools such as Microsoft Access, SAP BusinessObjects, or KNIME • Familiarity with telecom billing concepts and invoice auditing • Strong plus: knowledge of wholesale/access billing, particularly with major carriers
Preferred Skills / Tools Knowledge
• Advanced Excel skills (pivot tables, XLOOKUP/VLOOKUP, data cleansing, complex formulas) • Basic SQL knowledge
Department Business Services Role Managed Services Locations USA Remote status Fully Remote

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