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Saas Operations Manager Jobs in Virginia (NOW HIRING)

GRB

Technical Program Manager

Alexandria, VA · On-site

$130K - $160K/yr

GRB is seeking a Technical Program Manager (TPM) to manage the development and operations of our flagship SaaS product. The ideal candidate will be an experienced analytically and technically skilled ...

AvePoint

Operations Coordinator

Arlington, VA · On-site

$50K - $70K/yr

A five-time winner of the Microsoft Partner of the Year award, AvePoint provides the most advanced platform for SaaS and data management to optimize SaaS operations and secure collaboration. More ...

Alarm.com

Revenue Operations Manager

Tysons Corner, VA · On-site

You'll gain exposure to a broad spectrum of IoT, SaaS and M2M technologies including wireless ... operations such as managing our recruitment system and ensuring that we comply with labor laws and ...

RiskSpan

Revenue Operations Manager

Arlington, VA · On-site

$85K - $110K/yr

... B2B SaaS environment * Salesforce proficiency: you can build reports + dashboards, ensure clean data without overlapping fields, manage workflows, and keep a CRM healthy without hand-holding

QCi

Senior Program Manager - Manufacturing Operations Location: Tempe, AZ or Remote Division ... Deep knowledge of specific ERP systems (e.g., DelTek, NetSuite, Oracle, SAP, Odoo, SYSPRO, SaaS)

CapTech Consulting

Senior SaaS Platform Engineer

Reston, VA · On-site

$108K - $149K/yr

... access management, audits, and operational processes * Serve as a subject matter expert for the ... SaaS environments in professional or enterprise settings * Demonstrated ability to operate as a ...

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All JobsSaas Operations JobsSaas Operations Manager JobsSaas Operations Manager Jobs in Virginia

Saas Operations Manager information

See Virginia salary details

$30.7K

$62.9K

$117.5K

How much do saas operations manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for saas operations manager in Virginia is $62,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

How much is the salary of an operations manager?

The salary of a SaaS Operations Manager typically ranges from $70,000 to $130,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may offer higher compensation, often including bonuses and benefits.

What does a SaaS operations manager do?

A SaaS operations manager oversees the daily functions of a software-as-a-service company, including managing service delivery, optimizing processes, and ensuring customer satisfaction. They coordinate between technical teams, monitor system performance, and implement improvements using tools like dashboards and analytics to support business growth.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What skills are needed for SaaS?

A SaaS Operations Manager needs strong technical skills in cloud platforms, software deployment, and data analysis, along with project management and communication abilities. Knowledge of SaaS tools, customer support, and cybersecurity best practices are also important for effective operations management.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.

Is operations manager a high position?

An operations manager is generally considered a mid- to senior-level role responsible for overseeing daily business activities, implementing policies, and improving efficiency. While it is a leadership position, it typically reports to higher executives such as directors or vice presidents, and the level of seniority can vary by organization.
What are popular job titles related to Saas Operations Manager jobs in Virginia? For Saas Operations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Saas Operations Manager jobs in Virginia look for? The top searched job categories for Saas Operations Manager jobs in Virginia are:
What cities in Virginia are hiring for Saas Operations Manager jobs? Cities in Virginia with the most Saas Operations Manager job openings:
Saas Operations Manager jobs near you
Infographic showing various Saas Operations Manager job openings in Virginia as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,912 per year, or $30.2 per hour.

Director of SaaS Operations (Arlington)

JR Associates Group LLC

Arlington, VA • On-site

$180K - $225K/yr

Full-time

Re-posted yesterday

Job description

We are working on a search for a growth stage FinTech Company. They are very engineering driven and looking for a Head of SaaS Operations to lead and oversee all operational facets of operations including DevOps, infrastructure, data, storage, and network management. This position will report directly to the CTO.

Requirements:
– Excellent leadership, team management, and interpersonal skills.
– Proven experience in a similar role, managing DevOps, Infrastructure, and/or DBA teams.
– Strong knowledge of SaaS product operations, containerization, CI/CD tools, and infrastructure as code practices.
– OpenStack platforms
– Orchestration and Automation: Proficiency in Kubernetes, Rancher, and ArgoCD for container orchestration, along with Chef and Terraform for infrastructure as code and automation.
– Security and Compliance: Experience with security and compliance scanning, ensuring the adherence to standards such as PCI and SOC.
– Proficient in database administration and optimization, with hands-on experience in major RDBMS databases.
– Network and Data Center Management: Familiarity with managing VMs, firewalls, and multi-hub data centers to ensure optimal network performance and resilience.

Category:

Management, Tech

Date:

October 29, 2023

Salary:

$180K-$225K Base; 10% Bonus

Level:

Leadership

Location/Area:

Arlington, VA (1-2 days a week in office)

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