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It Operations Assistant Jobs (NOW HIRING)

The IT Operations Specialist operates with a high degree of autonomy, technical depth, and ... Escalate and assist in investigation of potential security incidents. Documentation, Standards ...

An IT Operations Specialist is an entry-level, on-site, individual contributor who proactively ... Escalate and assist in investigation of potential security incidents. Documentation, Standards ...

... systems. * Assist with infrastructure, cybersecurity, vulnerability management, risk reduction ... Participate in site IT/OT projects, technology upgrades, lifecycle replacements, operational ...

IT Operations Manager

Birmingham, AL · On-site

£62K - £70K/yr

This is a key opportunity to take ownership of day-to-day IT operations, drive service excellence, and shape the future roadmap across cloud, Network, EUC and application environments. You'll join a ...

H1's Security and IT Operations team is focused on building secure, reliable infrastructure and ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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H1's Security and IT Operations team is focused on building secure, reliable infrastructure and ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Join Our Team as an IT Operations Analyst ScottMadden is seeking a confident and collaborative IT Operations Analyst to provide a hands-on support with ownership of day-to-day IT operations across ...

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IT Operations Manager

Queensbury, NY · On-site

$100K - $110K/yr

POSITION SUMMARY The IT Operations Manager is responsible for the day-to-day operational leadership, coordination, and support of Delcath's global technology environment. This role oversees core ...

- IT Operations Specialist Reports To: IT Director Location: On-Site (Waco, TX) Position Type ... Project Support & Maintenance * Assist with planning and execution of IT projects (migrations ...

- IT Operations Specialist Reports To: IT Director Location: On-Site (Waco, TX) Position Type ... Project Support & Maintenance * Assist with planning and execution of IT projects (migrations ...

IT Operations Manager

Redmond, WA · On-site

$115K - $130K/yr

The IT Operations Manager runs IT operations as a managed program: setting daily and weekly cadence, driving structured standups, sequencing work, assigning ownership, and holding the team ...

The IT Operations Analyst is a dual-discipline function within the IT Business Management Office, designed to bring analytical rigor to both business operations and IT financial management. This role ...

Job Title: IT Operations Specialist Location: Sunnyvale, CA 94086 (** Onsite - Local Candidates ... * Assist with future office relocations, including coordinating internet installation, working ...

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It Operations Assistant information

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$11

$19

$30

How much do it operations assistant jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for it operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What types of tasks and responsibilities can I expect as an IT Operations Assistant on a daily basis?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant, and why are they important?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What are IT Operations Assistants?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

More about It Operations Assistant jobs
What cities are hiring for It Operations Assistant jobs? Cities with the most It Operations Assistant job openings:
What are the most commonly searched types of It Operations jobs? The most popular types of It Operations jobs are:
What states have the most It Operations Assistant jobs? States with the most job openings for It Operations Assistant jobs include:
Infographic showing various It Operations Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
IT Operations Manager

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

New


Job description

Baltimore Country Club in Baltimore, MD is looking to hire an IT Operations Manager to join our Business Office and Information Technology team which embodies the Club's Simple Truth "Great People Make Favorite Places." This is an excellent opportunity for a hands-on technology professional to take the next step in their career in a dynamic, service-focused hospitality environment. This position offers a competitive wage based on skills and experience. We also offer Health & Welfare benefits that include Health, Dental, Vision, Paid Time Off, 401(k) with Club match, staff discount programs, free golf on Mondays, and gym membership reimbursements. Are you a technology leader and customer service rock star who is ready to continue your career in the hospitality industry? If so, apply today!

ABOUT BALTIMORE COUNTRY CLUB:

Baltimore Country Club was founded in 1898 and it was a success from the start, with 600 members enjoying its 150-acre facility less than five miles from downtown Baltimore. Just one year after opening, the Club gained immediate recognition in the golf world by hosting the fifth United States Open Championship. Today the Club is over 3,300 members strong with two campuses. It is widely recognized as one of the top 50 country clubs in the nation and top 100 in the world. We are all about the simple truth and doing what is right not what is easy.

A DAY IN THE LIFE AS THE IT OPERATIONS MANAGER:

Reporting to the Director of Finance and working alongside long-term technology partners and staff, the IT Operations Manager oversees daily technology operations across both Baltimore Country Club campuses. This role is responsible for IT support, systems administration, cybersecurity, infrastructure reliability, user access, A/V systems, and technology service delivery.

The ideal candidate is service-oriented, highly organized, and enjoys taking ownership of technology processes while ensuring systems remain secure, reliable, and responsive to the needs of members, guests, staff, and leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Oversee daily IT operations and help desk support, ensuring timely resolution of hardware, software, network, phone, printer, and user-access issues.
  • Manage user accounts, onboarding/offboarding processes, permissions, and system access.
  • Support and maintain Club technology systems including POS, accounting, reservations, communications, reporting, and file storage systems.
  • Coordinate with third-party vendors and managed service providers to maintain system performance, security, backups, and infrastructure.
  • Lead cybersecurity initiatives including training, access controls, MFA practices, and incident response procedures.
  • Maintain IT documentation, inventories, licensing, and equipment lifecycle management.
  • Support technology needs for meetings, events, and Club operations.
  • Assist with budgeting, technology projects, process improvements, and staff training.

QUALIFICATIONS:

  • Bachelor's degree in Information Technology, Computer Science, or related field preferred (equivalent experience considered).
  • 5+ years of experience in IT support, systems administration, or IT operations.
  • Previous leadership, project coordination, or vendor management experience preferred.
  • Strong knowledge of Microsoft 365, Windows environments, networking, mobile devices, Wi-Fi, and cybersecurity best practices.
  • Excellent troubleshooting, communication, organization, and customer service skills.
  • Ability to maintain confidentiality and work effectively in a hospitality environment.
  • Ability to travel between campuses and provide occasional after-hours support as needed.

SOFTWARE PACKAGES AND PROVIDERS UTILIZED BY THE CLUB:

Northstar, BirchStreet/CedarCreek, Microsoft 365, ADP, Qlik Sense, Power BI, phone systems, network infrastructure, security systems, and other Club technology platforms.