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It Operations Assistant Jobs (NOW HIRING)

The IT Operations Specialist operates with a high degree of autonomy, technical depth, and ... Escalate and assist in investigation of potential security incidents. Documentation, Standards ...

... systems. * Assist with infrastructure, cybersecurity, vulnerability management, risk reduction ... Participate in site IT/OT projects, technology upgrades, lifecycle replacements, operational ...

About the role We're looking for an IT Operations Specialist to support day-to-day internal IT ... assist with the application or hiring process, or to perform the essential functions of a job ...

IT Operations Manager

Birmingham, AL · On-site

£62K - £70K/yr

This is a key opportunity to take ownership of day-to-day IT operations, drive service excellence, and shape the future roadmap across cloud, Network, EUC and application environments. You'll join a ...

H1's Security and IT Operations team is focused on building secure, reliable infrastructure and ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Join Our Team as an IT Operations Analyst ScottMadden is seeking a confident and collaborative IT Operations Analyst to provide a hands-on support with ownership of day-to-day IT operations across ...

About the role We're looking for an IT Operations Specialist to support day-to-day internal IT processes and help keep employees productive, equipped, and supported throughout their time at the ...

IT Operations Manager

Queensbury, NY · On-site

$100K - $110K/yr

POSITION SUMMARY The IT Operations Manager is responsible for the day-to-day operational leadership, coordination, and support of Delcath's global technology environment. This role oversees core ...

- IT Operations Specialist Reports To: IT Director Location: On-Site (Waco, TX) Position Type ... Project Support & Maintenance * Assist with planning and execution of IT projects (migrations ...

Salary: - IT Operations Specialist Reports To: IT Director Location: On-Site (Waco, TX) Position ... Project Support & Maintenance * Assist with planning and execution of IT projects (migrations ...

- IT Operations Specialist Reports To: IT Director Location: On-Site (Waco, TX) Position Type ... Project Support & Maintenance * Assist with planning and execution of IT projects (migrations ...

Job Title: IT Operations Specialist Location: Sunnyvale, CA 94086 (** Onsite - Local Candidates ... * Assist with future office relocations, including coordinating internet installation, working ...

The IT Operations Analyst is a dual-discipline function within the IT Business Management Office, designed to bring analytical rigor to both business operations and IT financial management. This role ...

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It Operations Assistant information

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$30

How much do it operations assistant jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for it operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What types of tasks and responsibilities can I expect as an IT Operations Assistant on a daily basis?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant, and why are they important?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What are IT Operations Assistants?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

More about It Operations Assistant jobs
What cities are hiring for It Operations Assistant jobs? Cities with the most It Operations Assistant job openings:
What are the most commonly searched types of It Operations jobs? The most popular types of It Operations jobs are:
What states have the most It Operations Assistant jobs? States with the most job openings for It Operations Assistant jobs include:
Infographic showing various It Operations Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
IT Operations Manager

Full-time

Re-posted 14 hours ago


Job description

Company Description

Information Technology Partners, Inc. (ITP) founded in 1991, is an information technology design and support firm specializing in contemporary network and client computing technologies. ITP provides hardware, software, backup services, customized solutions, security software and technical support to its partners, providing services to its clients located throughout the United States and internationally.

We are seeking an experienced and motivated full-time on-site IT Operations Manager to lead the ongoing care and maintenance associated with a world-class corporate computing environment located in Dayton, Ohio. This role will involve overseeing the installation, maintenance, and optimization of the technology infrastructure at the customer location and associated hosted environments.

The IT Operations Manager will play a crucial role in implementing IT policies, providing direct technical support (including during critical situations), and ensuring the seamless operation of our systems. This position also involves managing performance and collaborating closely with team members for the professional development of IT engineers to achieve departmental objectives.

The successful candidate will have a strong infrastructure and networking technical background that facilitates their operational care responsibilities for VMWare, Microsoft Server, Wired and Wireless Networking, Client Device, and Audio/Visual system implementations.

Job Description
  1. Lead and manage the IT infrastructure, providing strategic direction and guidance on infrastructure components.
  2. Develop annual budgets for upgrades and replacement of IT infrastructure. Manage the overall IT budget.
  3. Ensure effective resource allocation for IT projects.
  4. Manage the installation, configuration, and maintenance of hardware and software systems, including cloud-based platforms.
  5. Maintain all controls for transitioning projects to production in the assigned facilities.
  6. Implement IT policies and procedures to ensure the security and integrity of company data.
  7. Collaborate with department heads to assess technology needs and recommend solutions.
  8. Stay updated on industry trends and advancements, recommending, and implementing relevant technologies.
  9. Manage the performance and professional development of IT engineers, fostering a collaborative and productive work environment.
  10. Provide or coordinate continuous educational support to staff on use of information systems. This includes cybersecurity training and preparing staff who travel internationally.
  11. Support the development of comprehensive emergency response and outage recovery plans, ensuring minimal disruption to operations.
  12. Ensure operational compliance with system backup and recovery procedures.
  13. Provide direct technical support during emergencies, outages, and service transitions, coordinating with relevant teams to expedite resolution. Effectively communicate resolution status to customer management team.
  14. Perform common daily monitoring, maintenance, and support tasks for critical infrastructure components.
  15. Analyze performance data and trends, making recommendations for hardware and software enhancements and end of life replacements.
  16. Remediate issues related to infrastructure and server performance promptly, ensuring minimal downtime.
  17. Ensure timely resolution of support tickets and end user issues.
  18. Lead remote troubleshooting efforts, guiding teams to effective and timely resolutions.
  19. Oversee client device deployments and repairs, including Apple Business Manager.
  20. Manage audio/visual use and equipment in all buildings, including serving as liaison to the audio/visual vendor.
Qualifications
  1. Bachelor's degree preferred, plus minimum 5 years' experience in IT infrastructure direct technical support.
  2. Technology operations management experience of at least 3 years required.
  3. Technology policy and procedure development/maintenance required.
  4. Knowledge of modern network switching technology.
  5. Knowledge of managing secure access to cloud-based platforms required.
  6. Knowledge of VMWare 7.x and above.
  7. Knowledge of Microsoft Windows Server, Active Directory
  8. Experience with Windows 11 and MacOS.
  9. Excellent customer service skills.
  10. Excellent communication skills (writing, verbal and listening).
Additional Information

Please include your salary expectation when applying.
Principals only. No agencies.
We do not offer H1B Visa sponsorship.

The pay is based on the local market and on the skills that the individual brings to the opportunity.

EEO Statement

ITP offers Equal Employment Opportunity to all qualified applicants, regardless of race, color, religion, national origin, sex, age, disability, genetic, or any other status protected by federal, state, or local laws.