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It Operations Support Jobs (NOW HIRING)

City of New York

IT Operations Support

Manhattan, NY · Hybrid

DCWP is seeking a Support Specialist to join its IT Services Division. This role is responsible for ... COMPUTER SPECIALIST (OPERATION - 13622 Qualifications (1) A four-year high school diploma or its ...

FastTek

IT Operations Support Specialist

Dearborn, MI · On-site

IT Operations Support Specialist #1053144 * Dearborn Engine manufactures the 5.2L, 5.2L, 5.0L, 2.3L and 2.0L liter engines to support multiple vehicles across Company. * Detroit Chassis manufactures ...

CosmoProf

IT Operations Analyst

Plano, TX · Hybrid

About the role The IT Operations Analyst supports stability, compliance, and continuous improvement of the organization's IT control environment, with a primary focus on SOX compliance, governance ...

suncast

IT Support Technician

Batavia, IL · On-site

$50K - $65K/yr

The IT Operations Support Analyst is responsible for frontline IT operations Help Desk ticket fulfillment, improving documentation of IT tasks, and assisting with IT projects. The IT Operations ...

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How much do it operations support jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for it operations support in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What are IT Operations Support roles?

IT Operations Support refers to professionals who are responsible for maintaining, troubleshooting, and ensuring the smooth running of an organization's IT systems and infrastructure. Their tasks typically include monitoring network performance, resolving hardware and software issues, managing backups, and supporting end-users with technical problems. They play a critical role in minimizing downtime and ensuring that technology services are reliable and efficient for business operations.

What are the key skills and qualifications needed to thrive as an IT Operations Support specialist, and why are they important?

To thrive as an IT Operations Support specialist, you need a solid understanding of computer networks, system administration, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with ticketing systems, remote desktop tools, and monitoring software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set outstanding candidates apart. These skills ensure minimal downtime, quick resolution of technical issues, and reliable support for end-users and business operations.

What is the difference between It Operations Support vs Network Support Specialist?

AspectIt Operations SupportNetwork Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, corporate IT departments, help desksNetwork labs, client sites, enterprise networks
Employer & Industry UsageIT service providers, large corporations, government agenciesTelecommunications, ISPs, large enterprises
Common Search & ComparisonYesYes

It Operations Support and Network Support Specialist roles share overlapping skills in troubleshooting, hardware, and network fundamentals. However, It Operations Support has a broader scope, including system administration, software support, and overall IT infrastructure management, while Network Support Specialists focus specifically on network hardware, configurations, and connectivity issues. Both roles are essential in maintaining IT systems, but they differ in specialization and daily responsibilities.

What are some common challenges faced by IT Operations Support professionals, and how can they be managed effectively?

IT Operations Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple service requests simultaneously, and ensuring system uptime during critical periods. Effective management of these challenges involves developing strong prioritization skills, maintaining clear communication with both technical teams and end-users, and staying up-to-date with the latest tools and best practices. Building a collaborative relationship with other IT departments can also streamline problem resolution and enhance overall service quality.
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It Operations Support jobs near you
Infographic showing various It Operations Support job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 9% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.
IT Operations Support Engineer

IT Operations Support Engineer

Inficare Technologies

Reno, NV • On-site

Full-time

Posted 26 days ago

Job description

Position - EUC & IT Operations Support Engineer
Location - Hunt Valley, MD & Reno, NV
Duration - Long Term Contract
Skills Required:
  • Windows 10/11, basic macOS support.
  • Microsoft 365 administration
  • SharePoint Online user and site support.
  • Active Directory & Azure AD.
  • Microsoft Intune (device management, patching, compliance).
  • Basic networking (VPN, LAN, DNS).
  • Understanding of data center hardware and operations.
  • ITSM and asset management tools.

Experience Required:
  • X-X years of experience in EUC / IT Operations / Infra Support.
  • Bachelor's degree in IT / Computer Science or equivalent.
  • ITIL Foundation - preferred.
  • Microsoft Modern Workplace / Intune certifications

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