IT Operations & Support Lead
Folsom, CA · On-site
The IT Operations & Support Lead is responsible for stabilizing, scaling, and transitioning IT support and operations in a fast-paced aerospace environment, focusing on reliability, security, and ...
IT Operations & Support Lead
Folsom, CA · On-site
The IT Operations & Support Lead is responsible for stabilizing, scaling, and transitioning IT support and operations in a fast-paced aerospace environment, focusing on reliability, security, and ...
IT Operations Support Administrator II - Information Technology - Public Works (1092)
San Francisco, CA · On-site
$90K - $111K/yr
As the IT Operations Support Administrator II, you will provide first-level technical support for networks and a range of IT hardware, including computers, printers, mobile devices, security cameras ...
IT Operations Support Administrator II - Information Technology - Public Works (1092)
San Francisco, CA · On-site
$90K - $111K/yr
As the IT Operations Support Administrator II, you will provide first-level technical support for networks and a range of IT hardware, including computers, printers, mobile devices, security cameras ...
IT Operations Support Administrator II - Information Technology - Public Works (1092)
San Francisco, CA · On-site
$90K - $111K/yr
As the IT Operations Support Administrator II, you will provide first-level technical support for networks and a range of IT hardware, including computers, printers, mobile devices, security cameras ...
IT Operations Support Administrator II - Information Technology - Public Works (1092)
San Francisco, CA · On-site
$90K - $111K/yr
As the IT Operations Support Administrator II, you will provide first-level technical support for networks and a range of IT hardware, including computers, printers, mobile devices, security cameras ...
Factory is seeking an IT Operations Specialist to help build and operate the internal technology ... Support endpoint management, device compliance, MFA, password policies, and other security controls.
Factory is seeking an IT Operations Specialist to help build and operate the internal technology ... Support endpoint management, device compliance, MFA, password policies, and other security controls.
Manager, IT Operations
Emeryville, CA · On-site
$135K - $150K/yr
Lead daily IT operations and support delivery for helpdesk, endpoint, collaboration, and employee technology services. * Manage and mentor IT support staff or vendor resources, setting expectations ...
Manager, IT Operations
Emeryville, CA · On-site
$135K - $150K/yr
Lead daily IT operations and support delivery for helpdesk, endpoint, collaboration, and employee technology services. * Manage and mentor IT support staff or vendor resources, setting expectations ...
Manager, IT Operations
Emeryville, CA · Hybrid
$135K - $150K/yr
Lead daily IT operations and support delivery for helpdesk, endpoint, collaboration, and employee technology services. * Manage and mentor IT support staff or vendor resources, setting expectations ...
Manager, IT Operations
Emeryville, CA · Hybrid
$135K - $150K/yr
Lead daily IT operations and support delivery for helpdesk, endpoint, collaboration, and employee technology services. * Manage and mentor IT support staff or vendor resources, setting expectations ...
This role is part of the IT Operations and Services team which includes IT Support, IT AV, IT Operations, and IT Executive Support. You will be working closely with the People, Talent, and Finance ...
This role is part of the IT Operations and Services team which includes IT Support, IT AV, IT Operations, and IT Executive Support. You will be working closely with the People, Talent, and Finance ...
Factory is seeking an IT Operations Specialist to help build and operate the internal technology ... Preferred : • 3+ years of IT support, helpdesk, or systems administration experience preferred ...
Factory is seeking an IT Operations Specialist to help build and operate the internal technology ... Preferred : • 3+ years of IT support, helpdesk, or systems administration experience preferred ...
IT Operations Supervisor
San Diego, CA · On-site
$86K - $108K/yr
IT Operations Supervisor About the IT Team The IT team at Father Joe's Villages provides the technology foundation that supports our mission every day. We deliver reliable, secure, and responsive ...
Quick apply
IT Operations Supervisor
San Diego, CA · On-site
$86K - $108K/yr
IT Operations Supervisor About the IT Team The IT team at Father Joe's Villages provides the technology foundation that supports our mission every day. We deliver reliable, secure, and responsive ...
IT Operations Specialist
Sunnyvale, CA · On-site
The IT Operations Specialist will support and scale the internal IT environment, focusing on end-user support, automation, and process improvement. Responsibilities : • IT Operations at CoreWeave ...
IT Operations Specialist
Sunnyvale, CA · On-site
The IT Operations Specialist will support and scale the internal IT environment, focusing on end-user support, automation, and process improvement. Responsibilities : • IT Operations at CoreWeave ...
Manager IT Operations
Irvine, CA · On-site
$150K - $185K/yr
You'll lead a team of IT Support Engineers and Sysadmins, ensuring that the day-to-day technical ... , systems administration, or infrastructure support, with at least 2 years in a team lead or ...
Quick apply
Manager IT Operations
Irvine, CA · On-site
$150K - $185K/yr
You'll lead a team of IT Support Engineers and Sysadmins, ensuring that the day-to-day technical ... , systems administration, or infrastructure support, with at least 2 years in a team lead or ...
Director, IT Operations
El Segundo, CA · On-site
$165K - $180K/yr
Lead all IT Operations teams, including Technical Support Specialist, the IT Service Desk, Infrastructure, Networking, Voice/Video Telecommunications, and End-User Computing support, ensuring high ...
Director, IT Operations
El Segundo, CA · On-site
$165K - $180K/yr
Lead all IT Operations teams, including Technical Support Specialist, the IT Service Desk, Infrastructure, Networking, Voice/Video Telecommunications, and End-User Computing support, ensuring high ...
Lead all IT Operations teams, including Technical Support Specialist, the IT Service Desk, Infrastructure, Networking, Voice/Video Telecommunications, and End-User Computing support, ensuring high ...
Lead all IT Operations teams, including Technical Support Specialist, the IT Service Desk, Infrastructure, Networking, Voice/Video Telecommunications, and End-User Computing support, ensuring high ...
Manager IT Operations
Irvine, CA · On-site
$150K - $185K/yr
You'll lead a team of IT Support Engineers and Sysadmins, ensuring that the day-to-day technical ... , systems administration, or infrastructure support, with at least 2 years in a team lead or ...
Manager IT Operations
Irvine, CA · On-site
$150K - $185K/yr
You'll lead a team of IT Support Engineers and Sysadmins, ensuring that the day-to-day technical ... , systems administration, or infrastructure support, with at least 2 years in a team lead or ...
Director, IT Operations
El Segundo, CA · On-site
$165K - $180K/yr
Lead all IT Operations teams, including Technical Support Specialist, the IT Service Desk, Infrastructure, Networking, Voice/Video Telecommunications, and End-User Computing support, ensuring high ...
Director, IT Operations
El Segundo, CA · On-site
$165K - $180K/yr
Lead all IT Operations teams, including Technical Support Specialist, the IT Service Desk, Infrastructure, Networking, Voice/Video Telecommunications, and End-User Computing support, ensuring high ...
IT Operations Intern
$28.27 - $60/hr
Support day-to-day IT operations, including issue follow-up, service tracking, operational reporting, and documentation. Assist in coordinating IT projects and operational initiatives, including task ...
IT Operations Intern
$28.27 - $60/hr
Support day-to-day IT operations, including issue follow-up, service tracking, operational reporting, and documentation. Assist in coordinating IT projects and operational initiatives, including task ...
Director, IT Operations
Los Angeles, CA · On-site
... support. The Director leads a small internal IT operations team and directs our Managed Service Provider (MSP), owns the IT operations budget and roadmap, and partners with information security, HR ...
Director, IT Operations
Los Angeles, CA · On-site
... support. The Director leads a small internal IT operations team and directs our Managed Service Provider (MSP), owns the IT operations budget and roadmap, and partners with information security, HR ...
Factory is seeking an IT Operations Specialist to help build and operate the internal technology ... Preferred : • 3+ years of IT support, helpdesk, or systems administration experience preferred ...
Factory is seeking an IT Operations Specialist to help build and operate the internal technology ... Preferred : • 3+ years of IT support, helpdesk, or systems administration experience preferred ...
Manager, IT Operations
San Francisco, CA · On-site +1
This role is part of the IT Operations and Services team which includes IT Support, IT AV, IT Operations, and IT Executive Support. You will be working closely with the People, Talent, and Finance ...
Manager, IT Operations
San Francisco, CA · On-site +1
This role is part of the IT Operations and Services team which includes IT Support, IT AV, IT Operations, and IT Executive Support. You will be working closely with the People, Talent, and Finance ...
IT Operations Specialist
$40 - $50/hr
Job Title: IT Operations Specialist Location: Sunnyvale, CA 94086 (** Onsite - Local Candidates ... Lead and support office IT initiatives, including future office moves and office expansion projects ...
Quick apply
IT Operations Specialist
$40 - $50/hr
Job Title: IT Operations Specialist Location: Sunnyvale, CA 94086 (** Onsite - Local Candidates ... Lead and support office IT initiatives, including future office moves and office expansion projects ...
It Operations Support information
See California salary details
$13.76 - $15.74
5% of jobs
$15.74 - $17.73
7% of jobs
$19.67 is the 25th percentile. Wages below this are outliers.
$17.73 - $19.71
13% of jobs
$19.71 - $21.70
9% of jobs
$21.70 - $23.68
5% of jobs
The median wage is $25.57 / hr.
$23.68 - $25.66
11% of jobs
$25.66 - $27.65
12% of jobs
$27.65 - $29.63
9% of jobs
$30.35 is the 75th percentile. Wages above this are outliers.
$29.63 - $31.62
9% of jobs
$31.62 - $33.60
11% of jobs
$33.60 - $35.59
8% of jobs
$13
$25
$35
How much do it operations support jobs pay per hour?
As of Jul 31, 2026, the average hourly pay for it operations support in California is $25.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $31.06 per hour, depending on experience, location, and employer.
What are IT Operations Support roles?
IT Operations Support refers to professionals who are responsible for maintaining, troubleshooting, and ensuring the smooth running of an organization's IT systems and infrastructure. Their tasks typically include monitoring network performance, resolving hardware and software issues, managing backups, and supporting end-users with technical problems. They play a critical role in minimizing downtime and ensuring that technology services are reliable and efficient for business operations.
What are the key skills and qualifications needed to thrive as an IT Operations Support specialist, and why are they important?
To thrive as an IT Operations Support specialist, you need a solid understanding of computer networks, system administration, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with ticketing systems, remote desktop tools, and monitoring software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set outstanding candidates apart. These skills ensure minimal downtime, quick resolution of technical issues, and reliable support for end-users and business operations.
What is the difference between It Operations Support vs Network Support Specialist?
| Aspect | It Operations Support | Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA Network+, Cisco CCNA |
| Work Environment | Data centers, corporate IT departments, help desks | Network labs, client sites, enterprise networks |
| Employer & Industry Usage | IT service providers, large corporations, government agencies | Telecommunications, ISPs, large enterprises |
| Common Search & Comparison | Yes | Yes |
It Operations Support and Network Support Specialist roles share overlapping skills in troubleshooting, hardware, and network fundamentals. However, It Operations Support has a broader scope, including system administration, software support, and overall IT infrastructure management, while Network Support Specialists focus specifically on network hardware, configurations, and connectivity issues. Both roles are essential in maintaining IT systems, but they differ in specialization and daily responsibilities.
What are some common challenges faced by IT Operations Support professionals, and how can they be managed effectively?
IT Operations Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple service requests simultaneously, and ensuring system uptime during critical periods. Effective management of these challenges involves developing strong prioritization skills, maintaining clear communication with both technical teams and end-users, and staying up-to-date with the latest tools and best practices. Building a collaborative relationship with other IT departments can also streamline problem resolution and enhance overall service quality.
What are popular job titles related to It Operations Support jobs in California? For It Operations Support jobs in California, the most frequently searched job titles are:
What job categories do people searching It Operations Support jobs in California look for? The top searched job categories for It Operations Support jobs in California are:
Full-time
Re-posted 3 days ago
Job description
Job Summary:
Voyager Technologies is an innovative defense, national security and space technology company committed to advancing and delivering transformative solutions. The IT Operations & Support Lead is responsible for stabilizing, scaling, and transitioning IT support and operations in a fast-paced aerospace environment, focusing on reliability, security, and user experience.
Responsibilities:
• Lead and manage IT support operations, including end-user support, hardware/software lifecycle, and service delivery
• Establish and mature IT support processes, SLAs, escalation paths, and metrics
• Serve as the senior escalation point for complex or high-impact IT issues
• Ensure high availability, performance, and reliability of end-user and operational systems
• Lead the transition from MSP or ad-hoc IT support to an internal, scalable IT operations model
• Build, mentor, and grow internal IT support staff and regional/site support capabilities
• Standardize tools, processes, documentation, and operating procedures
• Drive improvements in service quality, response time, and user satisfaction
• Oversee endpoint, network, and collaboration environments supporting engineering and operations teams
• Partner with cybersecurity and compliance teams to enforce security policies and controls
• Ensure IT operations align with aerospace, export-control, and regulated data requirements (e.g., ITAR, CUI awareness)
• Champion IT policies, procedures, and audit readiness
• Partner with engineering, manufacturing, facilities, and program leadership to align IT services with business needs
• Coordinate with enterprise IT, cloud, and security teams on architecture and standards
• Support new site launches, office expansions, and program ramp-ups
• Track and report on IT operational performance, risks, and improvement initiatives
• Manage IT asset lifecycle, procurement coordination, and inventory controls
• Participate in after-hours or on-call support as required for critical operations
Qualifications:
Required:
• High school diploma or equivalent
• 8–10+ years of progressive IT experience, including hands-on support and operations leadership
• Proven experience leading IT support teams in a fast-paced, engineering or manufacturing environment
• Strong knowledge of end-user computing, networking fundamentals, and collaboration platforms (e.g., Microsoft 365 Commercial & GCCH)
• Demonstrated experience driving IT operational transitions or transformations
• Experience in aerospace, defense, space, or other highly regulated industries
• Experience supporting secure or export-controlled environments
• Excellent leadership, communication, and stakeholder management skills
• Ability to operate effectively in environments with high availability and mission-critical demands
Preferred:
• Familiarity with ITIL-based service management practices
• Relevant certifications (ITIL, Microsoft, Cloud, CompTIA, PMP, or similar)
Company:
Voyager Technologies is a defense and space technology company that develops solutions for national security and commercial space missions. Founded in 2019, the company is headquartered in Denver, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Voyager Technologies is an innovative defense, national security and space technology company committed to advancing and delivering transformative solutions. The IT Operations & Support Lead is responsible for stabilizing, scaling, and transitioning IT support and operations in a fast-paced aerospace environment, focusing on reliability, security, and user experience.
Responsibilities:
• Lead and manage IT support operations, including end-user support, hardware/software lifecycle, and service delivery
• Establish and mature IT support processes, SLAs, escalation paths, and metrics
• Serve as the senior escalation point for complex or high-impact IT issues
• Ensure high availability, performance, and reliability of end-user and operational systems
• Lead the transition from MSP or ad-hoc IT support to an internal, scalable IT operations model
• Build, mentor, and grow internal IT support staff and regional/site support capabilities
• Standardize tools, processes, documentation, and operating procedures
• Drive improvements in service quality, response time, and user satisfaction
• Oversee endpoint, network, and collaboration environments supporting engineering and operations teams
• Partner with cybersecurity and compliance teams to enforce security policies and controls
• Ensure IT operations align with aerospace, export-control, and regulated data requirements (e.g., ITAR, CUI awareness)
• Champion IT policies, procedures, and audit readiness
• Partner with engineering, manufacturing, facilities, and program leadership to align IT services with business needs
• Coordinate with enterprise IT, cloud, and security teams on architecture and standards
• Support new site launches, office expansions, and program ramp-ups
• Track and report on IT operational performance, risks, and improvement initiatives
• Manage IT asset lifecycle, procurement coordination, and inventory controls
• Participate in after-hours or on-call support as required for critical operations
Qualifications:
Required:
• High school diploma or equivalent
• 8–10+ years of progressive IT experience, including hands-on support and operations leadership
• Proven experience leading IT support teams in a fast-paced, engineering or manufacturing environment
• Strong knowledge of end-user computing, networking fundamentals, and collaboration platforms (e.g., Microsoft 365 Commercial & GCCH)
• Demonstrated experience driving IT operational transitions or transformations
• Experience in aerospace, defense, space, or other highly regulated industries
• Experience supporting secure or export-controlled environments
• Excellent leadership, communication, and stakeholder management skills
• Ability to operate effectively in environments with high availability and mission-critical demands
Preferred:
• Familiarity with ITIL-based service management practices
• Relevant certifications (ITIL, Microsoft, Cloud, CompTIA, PMP, or similar)
Company:
Voyager Technologies is a defense and space technology company that develops solutions for national security and commercial space missions. Founded in 2019, the company is headquartered in Denver, USA, with a team of 501-1000 employees. The company is currently Late Stage.