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Senior Support Engineer Jobs in California (NOW HIRING)

LHi Group Ltd

Senior Support Engineer

San Francisco, CA · On-site

$120K - $170K/yr

Senior Support Engineer | San Francisco (Relocation Available) I'm partnering with a fast-growing, profitable AI infrastructure startup that's looking to hire a Senior Support Engineer to join their ...

Lawrence Harvey

Senior Support Engineer

San Francisco, CA · On-site

$120K - $170K/yr

Title: Senior Support Engineer Reporting to: Wayne Tombo Business need for the hire: * 2 roles hiring for, 1 Americas (SF or Brazil) and 1 in APAC (India) * Need to maintain SLAs with current ...

BayInfotech

Sr. Support Engineer

Santa Clara, CA · On-site

Client is currently seeking multiple DevOps Support Engineers to join our team in Santa Clara, CA. As a member of the customer success team and reporting to the director of customer success, you will ...

LanceDB

Senior Support Engineer

San Francisco, CA

We're looking for a hands-on, technically strong Support Engineer who will be the bridge between our engineering team and enterprise users of LanceDB, helping our customers debug distributed ...

Bayinfotech

Sr. Support Engineer

Santa Clara, CA · On-site

Client is currently seeking multiple DevOps Support Engineers to join our team in Santa Clara, CA. As a member of the customer success team and reporting to the director of customer success, you will ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in California

Senior Support Engineer information

See California salary details

$22.2K

$101.9K

$156.9K

How much do senior support engineer jobs pay per year?

As of Aug 5, 2026, the average yearly pay for senior support engineer in California is $101,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $122,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What are popular job titles related to Senior Support Engineer jobs in California? For Senior Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Senior Support Engineer jobs in California look for? The top searched job categories for Senior Support Engineer jobs in California are:
What cities in California are hiring for Senior Support Engineer jobs? Cities in California with the most Senior Support Engineer job openings:
What are popular job titles related to Senior Support Engineer jobs in CA? For Senior Support Engineer jobs in CA, the most frequently searched job titles are:
Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in California as of July 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $101,911 per year, or $49 per hour.

Senior Support Engineer

LHi Group Ltd

San Francisco, CA • On-site

$120K - $170K/yr

Other

Posted 6 days ago

Job description

Hiring: Senior Support Engineer | San Francisco (Relocation Available)
I'm partnering with a fast-growing, profitable AI infrastructure startup that's looking to hire a Senior Support Engineer to join their team in San Francisco.
If you enjoy solving complex technical problems, working directly with customers, and thriving in a fast-paced startup environment, this could be a great fit.
Why join?
Build the infrastructure powering access to 100+ LLMs
Trusted by enterprise customers including NASA, Adobe, and NVIDIA
YC-backed and fully profitable
Over $14M ARR with exceptional month-over-month growth
Small, high-impact engineering team where you'll have real ownership
What they're looking for:
3+ years of engineering experience
Strong debugging and troubleshooting skills
Experience supporting or working with on-premise products
Python experience
Startup experience and comfort working in a fast-moving environment
Excellent communication skills-you'll work directly with customers on onboarding and technical issues
Comfortable participating in an on-call rotation
This is an opportunity for someone who loves problem-solving, enjoys customer interaction, and wants to make a tangible impact at a rapidly scaling AI company.
Location: San Francisco (relocation assistance available)
Compensation: $120K-$170K base + equity (flexibility for exceptional candidates)
If you're interested-or know someone who might be-send me a message. I'd be happy to share more about the company and role.

Apply