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Senior Support Engineer Jobs in California (NOW HIRING)

Qualcomm

Senior Support Engineer

San Diego, CA · On-site

$40.77 - $61.15/hr

As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and ... senior leadership (e.g., Director level and above). Principal Duties and Responsibilities: • ...

BayInfotech

Sr. Support Engineer

Santa Clara, CA

Client is currently seeking multiple DevOps Support Engineers to join our team in Santa Clara, CA. As a member of the customer success team and reporting to the director of customer success, you will ...

Bayinfotech

Sr. Support Engineer

Santa Clara, CA · On-site

Client is currently seeking multiple DevOps Support Engineers to join our team in Santa Clara, CA. As a member of the customer success team and reporting to the director of customer success, you will ...

Pomeroy

End User Support Engineer

Glendale, CA · On-site

The EUC senior support engineer provides Cast Member service support in troubleshooting and supporting Windows operating systems, authorized applications and peripherals enabling the Cast Member to ...

Pomeroy

End User Support Engineer

Glendale, CA · On-site

The EUC senior support engineer provides Cast Member service support in troubleshooting and supporting Windows operating systems, authorized applications and peripherals enabling the Cast Member to ...

Carta

Senior IT Support Engineer

San Francisco, CA · On-site

$136K - $160K/yr

As a Sr. IT Support Engineer, you lead complex initiatives, serve as the team's escalation point in your workstream, and mentor E2/E3 engineers. You partner directly with Security, People, Finance ...

Apple

Sr. Content Support Engineer, ASE

Cupertino, CA

$175K - $263K/yr

Digital Supply Chain Content Support Engineering is where content (books, music, podcasts, apps, videos), processing, CMS tools, and support processes meet. We're the heart and soul of the ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in California

Senior Support Engineer information

See California salary details

$22.2K

$101.9K

$156.9K

How much do senior support engineer jobs pay per year?

As of Jul 20, 2026, the average yearly pay for senior support engineer in California is $101,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $122,900.00 per year, depending on experience, location, and employer.

What engineers make $300,000 a year?

Senior Support Engineers in high-demand industries or specialized fields such as cloud computing, cybersecurity, or software development can earn $300,000 or more annually, especially with extensive experience, advanced certifications, and leadership roles. Compensation often includes base salary, bonuses, and stock options, particularly in large tech companies or startups.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer, and why are they important?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What engineers make $200,000 a year?

Senior Support Engineers in technology companies can earn $200,000 or more annually, especially with extensive experience, specialized skills, and certifications. High salaries are often associated with roles involving complex troubleshooting, customer escalation management, and proficiency with tools like cloud platforms and scripting languages.

What engineer makes $500,000 a year?

Senior Support Engineers typically do not earn $500,000 annually; such high salaries are more common among executive-level roles or highly specialized engineers in fields like software development, data science, or cloud architecture. Achieving this level often requires extensive experience, advanced skills, and sometimes stock options or bonuses in large tech companies.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer typically balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What are popular job titles related to Senior Support Engineer jobs in California? For Senior Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Senior Support Engineer jobs in California look for? The top searched job categories for Senior Support Engineer jobs in California are:
What cities in California are hiring for Senior Support Engineer jobs? Cities in California with the most Senior Support Engineer job openings:
What are popular job titles related to Senior Support Engineer jobs in CA? For Senior Support Engineer jobs in CA, the most frequently searched job titles are:
Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in California as of July 2026, with employment types broken down into 92% Full Time, 4% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $101,911 per year, or $49 per hour.

Senior Support Engineer

LiteLLM AI Gateway

San Francisco, CA • On-site

$120K - $170K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

Job description

LiteLLM is the world's most popular AI Gateway, trusted by top companies like Adobe, Netflix, and NASA. Our platform empowers developers by providing secure, reliable access to LLMs and adjacent services, and we're looking for an Engineering Manager to lead the team building the leading OSS AI gateway.
About the Role
We're looking for a Senior Support Engineer to own our support queue and drive our customers to success. Because LiteLLM is a developer tool, this person needs to be technical. You'll dig into our customers' issues, understand them deeply, and unblock them.
The core of this role is simple: work the queue, address tickets, and make our customers successful with the product. We're looking for someone who is obsessed with getting to the root cause of problems rather than applying surface-level fixes. The best people in this role understand the real depth of a problem before they solve it.
Responsibilities
  • Own the support queue and work through tickets to drive customers to success
  • Diagnose customer issues and solve for the root cause, not just the symptom
  • Reproduce customer issues in their specific environments
  • Submit pull requests for bug fixes and improvements where needed
  • Act as the technical voice of the customer back to engineering

What We're Looking For
  • Technical depth and real familiarity with the LiteLLM product surface
  • Obsessed with customers and making them successful with the product
  • Obsessed with solving root causes rather than patching over problems
  • Metrics-driven and hardworking, ready to move through a high volume of tickets
  • A strong bias toward understanding problems deeply

Why Join LiteLLM?
  • Fast-paced growth environment with deep technical ownership.
  • Competitive salary, health, dental, and vision benefits, 401k plan with 3.5% match.

Apply