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Developer Support Engineer Jobs (NOW HIRING)

As a Developer Support Engineer in JFrog you will... * Troubleshoot and Investigate complex customer's CI/CD scenarios and provide innovative solutions for their requirements * Develop scripts in ...

Developer Support Engineer

Cambridge, MA · On-site

$152K/yr

They are seeking a Developer Support Engineer to serve as the technical front line for their customer base, blending customer-facing technical work with hands-on debugging and engineering to drive ...

We're looking for Developer Support Engineers - both mid-level and senior - who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You'll ...

... Support Engineer, Network Visualization Engineer and Ingestion Engineers. All roles will be remote and can be located anywhere in the US (preference to more West Coast). Chosen engineers will have ...

The Product Support Engineer serves as a primary liaison between Noah's internal technical groups (Engineering, Quality, Manufacturing) and the various internal and external departments supporting ...

The Product Support Engineer serves as a primary liaison between Intuitive's internal technical groups (Product Development and Product Operations) and the various internal and external departments ...

Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

They are seeking a Support Engineer to provide technology support to employees, focusing on troubleshooting and improving the technology experience in their Westlake office. Responsibilities : • ...

New

The Support Engineering Sub-Team provides Robinhood employees with secure, simple, and reliable technology support across offices and distributed teams. The team reduces technical friction through ...

Support Engineer

Utica, NY · On-site

$35 - $55/hr

JOB TITLE: Support Engineer/Lead Support Engineer STATUS: Non-Exempt DEPARTMENT: Network Operations Center REPORTS TO: Director of Network Management Centers FULL/PART-TIME: Full-Time LOCATION:

The Support Engineering Sub-Team provides Robinhood employees with secure, simple, and reliable technology support across offices and distributed teams. The team reduces technical friction through ...

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Developer Support Engineer information

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$121K

$139.5K

How much do developer support engineer jobs pay per year?

As of Jun 5, 2026, the average yearly pay for developer support engineer in the United States is $138,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,000.00 and $138,000.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Developer Support Engineer?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive in the Developer Support Engineer position, and why are they important?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

What is a Developer Support Engineer job?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

More about Developer Support Engineer jobs
What cities are hiring for Developer Support Engineer jobs? Cities with the most Developer Support Engineer job openings:
What are the most commonly searched types of Developer Support Engineer jobs? The most popular types of Developer Support Engineer jobs are:
Who are the top companies hiring for Developer Support Engineer jobs? The top employers for Developer Support Engineer jobs are:
What states have the most Developer Support Engineer jobs? States with the most job openings for Developer Support Engineer jobs include:
Infographic showing various Developer Support Engineer job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $138,189 per year, or $66.4 per hour.
Developer Support Engineer

Developer Support Engineer

JFrog

Atlanta, GA • Hybrid

$90K - $95K/yr

Other

Medical, Dental, Vision, Retirement

Posted 19 days ago


Job description

At JFrog, we're reinventing DevOps to help the world's greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you're willing to do more, your career can take off. And since software plays a central role in everyone's lives, you'll be part of an important mission. Thousands of customers, including 80% of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call "liquid software." Wouldn't it be amazing if you could join us in our journey?

We are looking for top-notch Developer Support Engineers onsite at our Atlanta office, to be partners rather than just employees and be the technical focal point for JFrog customers. Besides a wild ride and a lot of learning, we'll leap your career forward!

As a Developer Support Engineer in JFrog you will...
  • Troubleshoot and Investigate complex customer's CI/CD scenarios and provide innovative solutions for their requirements
  • Develop scripts in Bash, Python, Groovy for debugging and automating
  • Set up JFrog applications and 3rd party products in various development environments
  • Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
  • Reproduce customer scenarios and fill relevant bugs/features
  • Maintaining and improving a knowledge base of known issues and solutions
  • Integrate and collaborate with JFrog's R&D, QA, Release and Sales teams
  • Ability to work in flexible hours and on weekends while needed
To be a Developer Support Engineer in JFrog you need...
  • BS or equivalent in Computer Science, Computer Engineering, Management Information Systems, or Information Technology, plus 2 years or similar experience.
  • Customer-facing experience, 3-5+ years.
  • Able to manage complex, escalated cases, involving multiple architectures across multiple platforms.
  • Experience in Linux - Mandatory
  • Strong technical software-related debugging skills - Mandatory
  • Understanding of Java or other compiled language - Mandatory
  • Knowledge/experience with databases, LDAP, Apache https, Apache Tomcat - Advantage
  • Experience with networking and reverse proxy (nginx/httpd) - Advantage
  • Experience in the DevOps industry - Advantage
  • Spanish speaking skills - preferred

WHAT JFROG CAN OFFER...

  • At JFrog, base salary is only one component of our compensation package.
  • This position has a base salary range between $90,000 to $95,000.  Base salary will be based on your skills, qualifications, experience and location.
  • JFrog embraces hybrid work: 3 days in office / 2 days remote.
  • This position also includes an equity package of restricted stock units (RSU).  In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
  • JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!

JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.