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Developer Support Engineer Jobs (NOW HIRING)

Polygon.io, Inc

$101K/yr

We are seeking a Developer Advocate to play a vital role in supporting and enabling our developer ecosystem. You will be the bridge between developers our product and engineering team, providing deep ...

JFrog

Developer Support Engineer (Sunnyvale)

Sunnyvale, CA · On-site

$90K - $105K/yr

As a Developer Support Engineer in JFrog you will... * Troubleshoot and Investigate complex customer's CI/CD scenarios and provide innovative solutions for their requirements * Develop scripts in ...

Kombo

Developer Support Engineer (NYC)

New York, NY · On-site

$151K/yr

We're looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly growing customer base, debug complex integration issues, and help shape the foundation of our ...

The Maven Group, LLC

BigQuery Developer

Raleigh, NC · On-site

... Support Engineer, Network Visualization Engineer and Ingestion Engineers. All roles will be remote and can be located anywhere in the US (preference to more West Coast). Chosen engineers will have ...

Meta

Business Support Engineer

Menlo Park, CA

$114K/yr

As a Business Support Engineer working on Ads at Meta, you will primarily support on Meta's Ads ... developer/business relationships, who demonstrate critical thinking and blending systems design ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

PTR Global

Desktop Support Engineer II

Manhattan, NY · On-site

$30 - $32/hr

Experience in customer or developer support, or a similar role. * Strong and confident writing skills, especially in a technical support setting. * Technical proficiency and understanding of web ...

Lancope

Technical Support Engineer

Alpharetta, GA · On-site

The Technical Support Engineer will be responsible for troubleshooting and developing technical solutions related to Lancope's product solutions for our customers, partners, and field engineers. This ...

Qualcomm

Support Engineer

San Diego, CA · On-site

Engineering Services Group, Engineering Services Group > Support Engineering General Summary: We are seeking an experienced Support Engineer to support and maintain internally developed test ...

PinnaclePartners

Support Engineer

Plano, TX · Remote

Support Engineer Location: Remote - Plano, TX Pay: Up to $124K Direct Hire Pinnacle Partners is assisting our client in their search for a Support Engineer to join their team, ideally in the Plano ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

... Junior Developer to improve internal IT tools and workflows. Participate in onboarding and offboarding processes for employees. Support inventory management and asset tracking for IT equipment.

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

... Junior Developer to improve internal IT tools and workflows. Participate in onboarding and offboarding processes for employees. Support inventory management and asset tracking for IT equipment.

Rocket.net

WordPress Support Engineer

Jupiter, FL · Remote

$141K/yr

We're looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they've come to expect. We are a very customer-centric company looking for ...

Rocket.net

WordPress Support Engineer

Jupiter, FL · On-site +1

$134K/yr

We're looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they've come to expect. We are a very customer-centric company looking for ...

Jobless

Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully remote Support Engineer to protect Engineering's capacity, give the Support team greater leverage ...

Flex

Production Support Engineer

Columbia, SC

$38.75 - $50.75/hr

Reporting to the Engineer Manager, the Production Support Engineer will provide hands-on engineering support for production and design of critical power equipment (e.g., LV switchgear, PDU, RPP ...

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Developer Support Engineer information

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$121K

$139.5K

How much do developer support engineer jobs pay per year?

As of Sep 15, 2026, the average yearly pay for developer support engineer in the United States is $138,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,000.00 and $138,000.00 per year, depending on experience, location, and employer.

What is a developer support engineer?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What does a developer support engineer do?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive as a developer support engineer?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

Can a developer support engineer become a developer?

A developer support engineer can transition to a developer role by gaining programming skills, such as proficiency in relevant languages and tools, and building experience through projects or certifications. Many support engineers leverage their technical knowledge and understanding of software to move into development positions.
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Developer Support Engineer jobs near you
Infographic showing various Developer Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $138,189 per year, or $66.4 per hour.

Developer Support Engineer

On-site

Polygon.io, Inc
Finance and Insurance • 11 - 50 employees
Learn more about Polygon.io, Incexternal

$101K/yr

Other

Medical, Retirement

Posted 13 days ago

Job description

Are you a technical problem-solver with a passion for empowering developers and building exceptional experiences? Are you passionate about APIs, trading and fintech? Join Massive, the leading platform for modernizing Wall St. and become the go-to expert for our dynamic developer community.

We are seeking a Developer Advocate to play a vital role in supporting and enabling our developer ecosystem. You will be the bridge between developers our product and engineering team, providing deep technical expertise, proactive problem-solving, and a commitment to exceptional service. Successful candidates will be self-motivated and inspired to contribute in a fast-paced, innovative start-up environment where change is constant.

Responsibilities
  • Assist developers in integrating Massive’s APIs and SDKs, offering guidance and troubleshooting support.
  • Diagnose and address technical issues related to development, deployment, and functionality.
  • Help maintain documentation and knowledge bases to facilitate self-service support.
  • Proactively identify and address potential issues to minimize disruptions for developers.
  • Provide feedback to enhance development tools and resources.
  • Collaborate with engineering teams to address recurring issues and implement effective solutions.
  • Communicate technical concepts clearly, especially to non-technical individuals.
  • Take ownership of projects and tasks, demonstrating initiative and accountability.
Skills & Qualifications
  • 3+ years of experience in developer support, software development, or a related field.
  • Familiarity with REST APIs and client-side implementations.
  • Proficiency in programming languages used for building and consuming REST APIs (e.g., Python, Java, Node.js).
  • Understanding of HTTP methods, request/response structures, and authentication mechanisms.
  • Experience with debugging tools for troubleshooting API issues.
  • Ability to thrive in a fast-paced, collaborative environment.
  • Customer-centric mindset with a focus on exceeding developer expectations.
  • Experience engaging with developer communities and APIs.
  • Knowledge of DevOps principles and practices.
  • Analytical and critical thinking skills.
  • Strong communication skills, both verbal and written.
About Massive

At Massive we are on a mission to help developers build the future of fintech. We are committed to democratizing access to the world's financial market data and enabling developers to build the future of fintech. Join us and be part of a team that is revolutionizing the way we interact with money and value.

Massive is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate harassment or discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender, gender identity, age, physical or mental disability, citizenship, sexual orientation, past, current or prospective service in the uniformed services. To request a reasonable accommodation, please email careers@massive.com .

  • Benefits for full time offers from Massive include, but are not limited to, comprehensive medical plans, 401(k), and unlimited time off.

When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

Before submitting your application, please take a minute to review our Applicant Privacy Notice , which describes the data we collect, why we collect it, and how we use it. By submitting your application, you consent to our Applicant Privacy Notice .

Modernizing Wall St.

Reimagining financial market data for the 21st century.

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