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Remote Developer Support Engineer Jobs (NOW HIRING)

$106K/yr

As a Developer Support Engineer, you'll provide advanced technical support for complex backend ... Remote-first and culturally diverse working environment spanning multiple countries. * Flexible ...

... Support Engineer, Network Visualization Engineer and Ingestion Engineers. All roles will be remote and can be located anywhere in the US (preference to more West Coast). Chosen engineers will have ...

... Support Engineer, Network Visualization Engineer and Ingestion Engineers. All roles will be remote and can be located anywhere in the US (preference to more West Coast). Chosen engineers will have ...

Remote Devops Engineer

$54 - $74/hr

... Remote DevOps Engineer to work in a DevOps model, support product development, and ensure system ... Responsibilities : • Work in a DevOps model to define, develop, maintain and support products • ...

Remote - Plano, TX Pay: Up to $124K Direct Hire Pinnacle Partners is assisting our client in their search for a Support Engineer to join their team, ideally in the Plano, TX area. This person will ...

Remote DevOps Engineer

Houston, TX · Remote

$50.25 - $69/hr

... remote. Qualifications Requirements include: * Hands on Azure experience * Skilled with Chef, Puppet or Ansible, * Background in network security (firewall management) Additional Information Devops, ...

About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...

About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...

Remote Devops Engineer

Chicago, IL · Remote

$54.25 - $74.50/hr

Work in a DevOps model to define, develop, maintain and support products * Define and conform to continuous deployment and continuous integration * Interprets internal/external business issues and ...

About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...

About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...

Director of Engineering Summary AxisCare is hiring a full-time, fully remote Support Engineer to protect Engineering's capacity, give the Support team greater leverage, and make sure the problems ...

Director of Engineering Summary AxisCare is hiring a full-time, fully remote Support Engineer to protect Engineering's capacity, give the Support team greater leverage, and make sure the problems ...

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person ... Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote ...

WordPress Support Engineer

Jupiter, FL · Remote

$141K/yr

We're looking to hire WordPress Support Engineers to help provide our customers with the industry ... This is a remote position. * Flexible Vacation . Never get denied a vacation request ever again.

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Remote Developer Support Engineer information

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$121K

$139.5K

How much do remote developer support engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for remote developer support engineer in the United States is $138,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,000.00 and $138,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Developer Support Engineer vs Remote Software Support Specialist?

AspectRemote Developer Support EngineerRemote Software Support Specialist
Required CredentialsBachelor's in Computer Science or related field, technical certificationsHigh school diploma or equivalent, technical certifications preferred
Work EnvironmentTechnical support teams, customer-facing roles, often involved in troubleshooting codeCustomer service centers, technical support teams, focus on software issues
Employer & Industry UsageTech companies, SaaS providers, software development firmsIT service providers, software vendors, tech support companies
Common Search & Comparison IntentUnderstanding technical support roles for developersCustomer support roles for software products

The Remote Developer Support Engineer typically handles technical issues related to software development, requiring coding knowledge and technical certifications. In contrast, the Remote Software Support Specialist focuses on customer service and troubleshooting software problems without necessarily coding. Both roles are vital in tech industries but serve different functions based on technical expertise and support scope.

What cities are hiring for Remote Developer Support Engineer jobs?

Cities with the most Remote Developer Support Engineer job openings:

What are the most commonly searched types of Developer Support Engineer jobs?

The most popular types of Developer Support Engineer jobs are:

What states have the most Remote Developer Support Engineer jobs?

States with the most job openings for Remote Developer Support Engineer jobs include:

What are popular job titles related to Remote Developer Support Engineer jobs?

For Remote Developer Support Engineer jobs, the most frequently searched job titles are:

Developer Support Engineer

On-site, Remote

$106K/yr

Full-time

Posted 11 days ago


Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Developer Support Engineer based in Netherlands.

As a Developer Support Engineer, you'll provide advanced technical support for complex backend, integration, database, and configuration issues across cloud and self-hosted environments.
You'll investigate challenging technical problems using logs, SQL queries, APIs, scripts, and system diagnostics.
The role combines hands-on troubleshooting with close collaboration across Support, Engineering, and Product teams.
You'll help customers resolve high-impact issues while identifying defects, developing workarounds, and improving technical documentation.
You'll work with distributed applications, REST APIs, Linux environments, networking, and Kubernetes in a technically sophisticated setting.
The position offers significant autonomy, with opportunities to influence product quality and strengthen internal technical knowledge.
This is an ideal opportunity for an experienced support engineer who enjoys solving complex problems and making systems work reliably at scale.

Accountabilities:
  • Provide advanced technical support for backend services, integrations, databases, configurations, and application behavior across cloud and self-hosted environments.
  • Participate in on-call rotations and provide escalation support for complex or high-impact incidents.
  • Troubleshoot installations, upgrades, migrations, performance issues, and environment-specific problems.
  • Analyze application logs, support bundles, database queries, API traffic, and system metrics to identify root causes.
  • Use development and environment inspection tools to debug application behavior across multiple technical layers.
  • Identify, reproduce, and document software defects and collaborate with Engineering on resolution and workarounds.
  • Develop scripts and technical solutions to address complex customer issues and automate repetitive troubleshooting tasks.
  • Support integrations involving REST APIs and third-party systems, helping diagnose data flow and connectivity issues.
  • Work closely with Technical Support Engineering, Engineering, and Product teams to resolve escalated cases within defined scope.
  • Contribute to internal documentation, knowledge sharing, and continuous improvements to support processes and product quality.
Requirements:
  • 3-6 years of experience supporting Java-based web applications or comparable enterprise software environments.
  • Strong troubleshooting capabilities spanning application code, logs, databases, APIs, infrastructure, and system dependencies.
  • Hands-on experience writing SQL queries and working with databases such as MySQL or Microsoft SQL Server.
  • Strong Linux command-line skills, particularly for log analysis, system configuration, and environment troubleshooting.
  • Experience troubleshooting networking concerns involving firewalls, proxies, connectivity, and related infrastructure.
  • Practical experience working with REST APIs and SaaS or web-based applications.
  • Experience with Kubernetes and an understanding of distributed application architectures.
  • Strong scripting abilities and the ability to use automation to investigate problems and improve technical workflows.
  • Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
  • Ability to work independently with general guidance, manage technical workstreams, and take ownership of issues through resolution.
  • A Bachelor's degree in Computer Science or a related technical discipline is preferred.
  • Experience with ArangoDB or other NoSQL databases is a plus.
  • Candidates must have unrestricted authorization to work in their country of residence and be located in an eligible country within the EMEA region.
Benefits:
  • Remote-first and culturally diverse working environment spanning multiple countries.
  • Flexible virtual work model designed to support collaboration across distributed teams.
  • Opportunity to make visible, company-shaping contributions in a technically sophisticated environment.
  • Strong emphasis on continuous learning and professional development.
  • Access to LinkedIn Learning for ongoing skills development.
  • Opportunity to work on software supporting complex engineering and product development organizations.
  • Inclusive workplace with equal-opportunity employment practices and reasonable accommodations available throughout the hiring process.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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