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Remote Developer Support Engineer Jobs (NOW HIRING)

ReadMe

Enterprise Support Engineer

San Francisco, CA · On-site +1

San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US) We're growing our Support team and are seeking a seasoned Enterprise Support Engineer with deep API expertise, strong ...

Thorn

Support Engineer

$83K - $115K/yr

As a Support Engineer, you'll provide deep technical guidance and reliable support to ensure a top ... Our remote-first work model is structured around working from home most of the time. But, there ...

My IT Crew

Senior IT Support Engineer (Remote)

Brooklyn, NY · On-site +1

$85K - $100K/yr

This position is fully remote anywhere in the United States. Ready to get off the IT machine and ... We have an opening for a Senior IT Support Engineer to join our Service Delivery Team. Senior IT ...

TECH5 USA, Inc.

Support Engineer - VA

Richmond, VA · Remote

As a remote Support Engineer you are responsible for deploying, managing and supporting customer's production systems for TECH5 USA's legacy on-premises and new Software-as-a-Service (SaaS) product ...

Clipboard Health

Technical Support Engineer

Overview Remote Global - Non U.S. Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer ...

Thorn

Support Engineer

$83K/yr

You'll collaborate with a diverse group of peers in a remote environment centered on wellness, care ... As a Support Engineer, you'll provide deep technical guidance and reliable support to ensure a top ...

CGI Inc.

Remote Support Engineer, Junior

Arlington, VA · On-site +1

The Remote Support Engineer provides technical assistance to customers and internal users, resolving issues related to hardware, software, and systems, all from a remote location. They troubleshoot ...

TECH5 USA, Inc.

Support Engineer - MA

Boston, MA · Remote

As a remote Support Engineer you are responsible for deploying, managing and supporting customer's production systems for TECH5 USA's legacy on-premises and new Software-as-a-Service (SaaS) product ...

TECH5 USA, Inc.

Support Engineer - AZ

Phoenix, AZ · Remote

As a remote Support Engineer you are responsible for deploying, managing and supporting customer's production systems for TECH5 USA's legacy on-premises and new Software-as-a-Service (SaaS) product ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

IPolarity LLC

ACE Support Engineer remote

Whippany, NJ · Remote

$50/hr

ACE Support Engineer Remote - Client based in Hartford, CT BGV fully cleared for onboarding MAX ... IBM ACE * Overall 8+ years of experience is required Job Summary: Sr Developer in a hybrid work ...

New

RelationalAI

Customer Support Engineer

$140K - $160K/yr

Customer Support Engineering: Customer Support Engineering is an integral part of the Customer ... Provide valuable guidance and insight through email, telephone, remote conferencing and ...

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Remote Developer Support Engineer information

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$121K

$139.5K

How much do remote developer support engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for remote developer support engineer in the United States is $138,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,000.00 and $138,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Developer Support Engineer vs Remote Software Support Specialist?

AspectRemote Developer Support EngineerRemote Software Support Specialist
Required CredentialsBachelor's in Computer Science or related field, technical certificationsHigh school diploma or equivalent, technical certifications preferred
Work EnvironmentTechnical support teams, customer-facing roles, often involved in troubleshooting codeCustomer service centers, technical support teams, focus on software issues
Employer & Industry UsageTech companies, SaaS providers, software development firmsIT service providers, software vendors, tech support companies
Common Search & Comparison IntentUnderstanding technical support roles for developersCustomer support roles for software products

The Remote Developer Support Engineer typically handles technical issues related to software development, requiring coding knowledge and technical certifications. In contrast, the Remote Software Support Specialist focuses on customer service and troubleshooting software problems without necessarily coding. Both roles are vital in tech industries but serve different functions based on technical expertise and support scope.

What cities are hiring for Remote Developer Support Engineer jobs?

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What are the most commonly searched types of Developer Support Engineer jobs?

The most popular types of Developer Support Engineer jobs are:

What states have the most Remote Developer Support Engineer jobs?

States with the most job openings for Remote Developer Support Engineer jobs include:

What are popular job titles related to Remote Developer Support Engineer jobs?

For Remote Developer Support Engineer jobs, the most frequently searched job titles are:

Remote Developer Support Engineer jobs near you

Remote DevOps Engineer (Kafka/Kong)

Richmond, VA • Remote

Pennant Solutions Group
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Pennant Solutions Groupexternal

$52.25 - $71.50/hr

Contractor

Re-posted 22 days ago

Key responsibilities

  • Deploy, configure, and maintain Kafka clusters to ensure high availability, reliability, and performance.

  • Implement monitoring, alerting, and performance testing to identify and address issues with Kafka clusters.

  • Design and implement high-availability strategies, disaster recovery plans, and security measures for Kafka environments.

Job description

Senior Kafka Administrator/Kong Administrator with DevOps Experience
Remote-Contract to Hire

Our client is seeking a skilled and experienced Senior Kafka/Kong Administrator to join our client's IT operations team. As a Kafka/Kong Administrator, you will be responsible for the deployment, configuration, maintenance, and monitoring of our Kafka clusters and Kong gateways, ensuring the high availability, reliability, and optimal performance of our real-time platforms. Your role will be crucial in supporting our data engineering and application teams to deliver seamless data integration and processing.
Responsibilities: Kafka Administration
1. Cluster Deployment and Configuration:
  • Deploy and configure Kafka clusters following best practices for scalability, security, and performance.
  • Collaborate with cross-functional teams to gather requirements and design Kafka infrastructure to meet data streaming needs.
  • Manage topics, partitions, replication factors, and broker configurations to ensure efficient data distribution and fault tolerance.
2. Monitoring and Performance Optimization:
  • Implement monitoring and alerting solutions to proactively identify and address performance bottlenecks, resource constraints, and anomalies.
  • Conduct regular performance testing, load testing, and capacity planning to ensure clusters can handle anticipated workloads.
3. High Availability and Disaster Recovery:
  • Design and implement high-availability strategies, including failover mechanisms and data replication across multiple data centers or cloud regions.
  • Develop and maintain disaster recovery plans and procedures to minimize data loss and downtime in the event of failures.
4. Security and Compliance:
  • Implement and manage security measures such as encryption, authentication, and authorization to ensure data privacy and compliance with industry standards.
  • Stay updated on security vulnerabilities and patches, applying necessary updates to maintain a secure Kafka environment.
5. Troubleshooting and Issue Resolution:
  • Diagnose and resolve Kafka-related issues, including performance degradation, data loss, and connectivity problems.
  • Collaborate with development and data engineering teams to troubleshoot consumer/producer application integration with Kafka.
6. Documentation and Knowledge Sharing:
  • Maintain thorough documentation of Kafka configurations, deployment processes, and troubleshooting procedures.
  • Provide training and knowledge sharing sessions to junior team members and other stakeholders.
7. Collaboration and Communication:
  • Collaborate with cross-functional teams, including data engineers, developers, and system administrators, to ensure smooth integration of Kafka into our data ecosystem.
  • Communicate effectively with stakeholders to provide updates on Kafka performance, maintenance, and improvements.
8. Certification as a Confluent Certified Administrator for Apache Kafka (CCAAK) preferred.
Responsibilities: Kong Administration
  • Hands on experience installing and configuring Kong API Gateway as well as integration with existing API frameworks.
  • Describe and configure dataplane security using RBAC, Roles, Workspaces and Teams
  • Configure upstreams and load balancing
  • Create Services, Routes, and Consumers
2. Experienced in the Kubernetes platform
  • Working knowledge of Kong Ingress with Kubernetes\Dockers
3. Excellent knowledge of API design standards, patterns, and best practices especially with OpenAPI 2.0, REST, JSON, XML.
4. Troubleshoot problems on Kong Gateway
  • Distinguish between downstream and upstream networking issues
  • Collecting troubleshooting/debug information
  • Using log files and health and traffic metrics
5. Deep understanding of JWTs and their usage.
6. Preferred certification in Kong Gateway Certified Associate (KGCA)
7. 5+ years of experience with monitoring and troubleshooting. Should be able to monitor and debug platform or application issues.
  • Use Kong Vitals to monitor Kong Gateway’s health and performance
  • Pull metrics using Vitals API

Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  • 5+ years of hands-on experience in administering Apache Kafka clusters in production environments.
  • 5+ years proficiency in Kafka/Kong architecture, installation, configuration, and tuning.
  • Strong understanding of Kafka internals, including topics, partitions, replication, and consumer/producer APIs.
  • 5+ years of experience with Kafka ecosystem tools such as Kafka Connect, Kafka Streams, and Schema Registry.
  • Knowledge of Linux systems and shell scripting.
  • Strong DevOps background.
  • 5+ years of familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization (e.g., Docker, Kubernetes) 
  • Excellent problem-solving skills and the ability to troubleshoot complex issues efficiently.
  • Strong communication skills and the ability to work collaboratively in a team environment.