Developer Support Engineer Jobs in Ontario (NOW HIRING)

Ontario, Canada

Job Family Group:

Process Engineering

Worker Type:

Regular

Posting Start Date:

July 2, 2026

Business Unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description:

What's the role?

The Operations Support Engineer provides process engineering supportto the 24x7 productionorganization to ensure excellence in process safety, reliability, margin, energy optimization, and cost management. The role works closely with the Production Team to provide technical assurance to unit operations and ensure production plan delivery. In addition, this role plays a key role in continuous improvement, project development, and turnaround planning and execution.

The Operations Support Engineer is typically assigned specific process units to support, as part of anareaProduction Team. At times, the Operations Support Engineer may instead be assigned to key studies, projects, and improvement activities. The successful candidate will join the Sarnia Process Engineering Team and will be assigned an area of support based on experience and available opportunities.

What you'll be doing

The following arekey accountabilities, but are not limited to:

• Perform proactive technical monitoring for the assigned process unit and ensure unitsoperatewithin established limits.
• Provide process engineering support for operating problems and seekadditionalengineering support whereappropriate.
• Identifyand communicate to the technical, production andmaintenancecommunities' threats, troubleshoot performance and reliability gaps, andidentifyopportunities for improvement.
• Provide technicalexpertiseand optimization recommendations to support delivery of the business plan, including feed and product quality specifications and energy/cost efficiency.
• Lead unit alarm reviews andsupportsalarm management activities.
• Utilizes fact-based root cause analysis to investigate, define and troubleshoot threats.
• Provide technical leadership to turnaround and major maintenance activities including scope collection, scope review, scope challenge, as well as shut down and start-up procedures.
• Generate investment proposals for unit outage, majormaintenance, and turnaroundrelated activities such as catalyst replacements, and support capital projects to ensure successful commissioning.
• Lead management of change to ensure robust Process Safety Management for changes to be implemented.
• Act as the integrator with other disciplines tomeetall aspects of HSSE ensuring solutions are fit for purpose and include cost-value optimization.
• Activeparticipatein Process Hazard Analyses toidentifyand assess process safety threats and develop recommendations to mitigate these threats.

What you bring

• The candidate must have legal authorization to work in the Canada on a full-time basis
• Engineering Degree isrequired; Chemical is preferred discipline
• Professional Engineering designation or working towards this designation
• Minimum three (3)years ofrelevant experience in a similar role
• Relevant industry or refinery experience would be an asset
• Familiarity with management of change, root cause analysis, process simulations, or safeguarding assessment would be an asset
• Ability to work off-hours to support turnaround and emergencies, including potential on-call support for Emergency Operations Centre

After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process and must be successfully completed within 3 days of receiving the initial assessment invite. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine the next steps. Thank you for your interest in Shell.

If youdon'tsee yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women & those from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a moreequitable, inclusive, and diversecompany,and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

What we offer

The base salary range for this position is $82,000 - $130,000 per year. Individual pay will be based onvarious factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

You bring your skills and experience toShell,and in return you work with talented, committed people in an innovative work environment.You'llhave the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another.You'llbe able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on innovative projects together
• Continuously grow the transferable skills you need to get ahead
• Work at the forefront of technology, trends, and practices
• Collaborate with experienced colleagues with uniqueexpertise
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself
• Benefit from flexible working hours, and the possibility of remote/mobile working
• Perform at your best with a competitive starting salary and annualperformance relatedsalary increase; our pay and benefits packages are among the best in the world
• Take advantage of paid parental leave, including for non-birthing parents
• Join anorganization workingto become one of the most diverse and inclusive in the world
• We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
• Grow as you progress through diverse career opportunities in national and international teams
• Gain access to a wide range of training and development programs

We'dlike you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about howwe'reworking towards that goal,click here.

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of92,000 employeesin more than 70 countries and has beenoperatingin Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell's global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providingfuelsand developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

• Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets
• Shale gas and liquids assets in Alberta and British Columbia
• A network of 1,400 retail stations across Canada
• The Scotford Complex inAlberta,includes an upgrader, chemicals plant and is home to the Questcarbon captureand storage facility
• The Sarnia Manufacturing Centre refinery in Ontario
• Investments inrenewablesand energy solutions, including EV charging,hydrogenand biofuels
• 15 Shell-owned distribution terminals, three of which have marine operations
• Shell Aviation Canada delivers across a network of 26airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides1.7 billion litersof high-quality fuel annually in Canada and offers reliable and safe into-plane delivery
• Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.-A NOTER: de temps a autre, il arrive que nous modifions ou que nous retirions des emplois chez Shell et nous nous reservons le droit de le faire a tout moment, y compris avant la date limite indiquee. Avant de candidater, il vous est conseille de bien lire notre politique en matiere de protection des donnees. Celle-ci decrit comment vos donnees personnelles peuvent etre traitees et vous informe que vos donnees personnelles peuvent etre transferees a Shell/ aux societes du groupe Shell dans le monde entier. Ni le groupe Shell, ni aucune de ses societes de conseil en recrutement agreees ne sauraient vous demander de payer des droits pour examiner votre candidature a une carriere chez Shell. Quiconque vous demande un tel paiement n'est pas un representant agree de Shell et il vous est fortement conseille de refuser d'effectuer un tel paiement. Shell respecte l'egalite d'acces a l'emploi