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Developer Support Engineer Jobs in Ontario (NOW HIRING)

Narvar

Technical Support Engineer

Toronto, ON · Remote

As a Technical Support Engineer, you will be the department subject matter expert and provide advanced technical assistance and support to customers and other support engineers.You will work closely ...

Harvard Group International

CUSTOMER SUPPORT ENGINEER (ENGINE) ROLE OVERVIEW The Customer Support Engineer plays a critical role in supporting the execution and communication of the company's engine maintenance activity across ...

Mercor

Network Support Engineer

Toronto, ON · Remote

CA$50 - CA$70/hr

Position: Network Engineer - Data for Autonomous Systems annotation Type: Contract Compensation ... Submit form Resources & Support * For details about the interview process and platform information ...

Ciena

Software Support Engineer

Ottawa, ON · On-site

CA$76K - CA$122K/yr

Provide advanced technical support, resolving escalated issues from L1 and L2 support teams ... Certified Kubernetes Application Developer. The annual pay range for this position is $76,700 ...

Apptium Technologies

Be Seen First

Application Support Engineer

Toronto, ON · On-site

The Application Support Engineer is responsible for delivering high-quality software application support to customers and partners, ensuring adherence to established service standards for quality ...

United Airlines

Production support Engineer

Toronto, ON · On-site

... supported and inspired bya collaborative community of colleagues around the world, and where you'll ... Release Engineering: Develop and maintain processes for deploying software updates and releases.

Viavi Solutions

Technical Support Engineer

Ottawa, ON · On-site

As a Technical Support Engineer in VIAVI's Fiber Optic Lab Services team, you'll be at the forefront of delivering critical services to global customers using VIAVI's advanced fiber optic test ...

Amtis

IT Support Engineer

Newmarket, ON

£32K - £35K/yr

IT Support Engineer -Newmarket - 35,000 + Benefits Windows Server, Exchange Online, Office 365, Windows Server, Azure AD, MS Azure, Hyper-V, Migration, MS Teams, Local Network support 35,000 ...

Ingrammicro

Sr AWS Support Engineer

Mississauga, ON · Hybrid

CA$110K - CA$130K/yr

... DevOps Engineer are required. * *This is not a complete listing of the job duties. It's a ... health support, paid time off, RRSP Matching and much more! Equal Opportunity Statement As a ...

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All JobsDeveloper Support Engineer JobsDeveloper Support Engineer Jobs in Ontario

Developer Support Engineer information

See Ontario salary details

$44.5K

$134.5K

$193K

How much do developer support engineer jobs pay per year?

As of Jun 8, 2026, the average yearly pay for developer support engineer in Ontario is $134,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,500.00 and $169,500.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Developer Support Engineer?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive in the Developer Support Engineer position, and why are they important?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

What is a Developer Support Engineer job?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What are popular job titles related to Developer Support Engineer jobs in Ontario? For Developer Support Engineer jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Developer Support Engineer jobs in Ontario look for? The top searched job categories for Developer Support Engineer jobs in Ontario are:
What are popular job titles related to Developer Support Engineer jobs in ON? For Developer Support Engineer jobs in ON, the most frequently searched job titles are:
Developer Support Engineer jobs near you

Production Support Engineer

GFR Technologies SE

Toronto, ON

Other

Posted 14 days ago

Job description

Production Support Engineer (L1 / L1+) - Equities & Risk Platforms

We're looking for a Production Support Engineer (L1 / L1+) to join a high-performing team supporting mission-critical Equities and Risk platforms. This role sits at the intersection of technology, trading operations, and data, offering exposure to real-time systems in a fast-paced financial environment.

If you're analytical, enjoy troubleshooting complex systems, and want to build expertise in front-office support, this role offers strong growth potential.

What You'll Do
  • Monitor and support production applications for equities trading, pricing, and risk systems
  • Perform first-line investigation and triage of incidents, alerts, and batch failures
  • Support daily risk and pricing processes critical to business operations
  • Analyze application logs, workflows, and data flows to identify root causes
  • Escalate complex issues to engineering teams with clear analysis and context
  • Execute and improve operational procedures and controls
  • Support and maintain workflow scheduling and orchestration pipelines (e.g., Airflow)
  • Ensure data availability and integrity across systems
  • Collaborate with traders, developers, and global support teams
  • Participate in release cycles, deployments, and validation activities
  • Contribute to automation, monitoring enhancements, and continuous improvement initiatives
  • Maintain clear and up-to-date runbooks and documentation
What You Bring
  • 2-5 years of experience in Production Support, Application Support, SRE, or Backend Engineering
  • Strong understanding of Java-based applications and backend systems
  • Hands-on experience working in Linux/Unix environments
  • Solid SQL skills with the ability to investigate data issues
  • Familiarity with monitoring/logging tools such as:
    • Splunk
    • Grafana
    • Kibana / ELK Stack
  • Understanding of distributed systems and APIs
  • Exposure to:
    • Kafka or messaging systems
    • REST APIs
    • CI/CD pipelines
    • Git
  • Strong problem-solving and analytical skills
  • Effective communication skills and ability to work in a collaborative environment

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