Support Engineer
Independence, OH · On-site
Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...
Support Engineer
Independence, OH · On-site
Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...
Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...
Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers' shared channels, known by name to their stakeholders, and ...
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers' shared channels, known by name to their stakeholders, and ...
Support Engineer
Hudson, NY · On-site
$38 - $41/hr
The Support Engineer will work with post-production engineering teams to stage and test user account migrations into new Active Directory structures. * The role includes validating access to media ...
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Support Engineer
Hudson, NY · On-site
$38 - $41/hr
The Support Engineer will work with post-production engineering teams to stage and test user account migrations into new Active Directory structures. * The role includes validating access to media ...
Support Engineer
San Francisco, CA · On-site
$210K - $250K/yr
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers' shared channels, known by name to their stakeholders, and ...
Support Engineer
San Francisco, CA · On-site
$210K - $250K/yr
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers' shared channels, known by name to their stakeholders, and ...
Support Engineer
Kennesaw, GA · On-site
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) Location: Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits ...
Support Engineer
Kennesaw, GA · On-site
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) Location: Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits ...
Support Engineer
Tysons Corner, VA · On-site
Support Engineer * Must work 3-days/week onsite in Rockville, MD or Tysons Corner, VA * ONE 30-minute Phone Screen, followed by 1 or 2 Technical Screens (will try to combine to ONE when possible)
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Support Engineer
Tysons Corner, VA · On-site
Support Engineer * Must work 3-days/week onsite in Rockville, MD or Tysons Corner, VA * ONE 30-minute Phone Screen, followed by 1 or 2 Technical Screens (will try to combine to ONE when possible)
Support Engineer
Kennesaw, GA · Hybrid
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) Location: Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits ...
Support Engineer
Kennesaw, GA · Hybrid
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) Location: Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits ...
Support Engineer
King Of Prussia, PA · On-site
Position Summary The Support Engineer is a hands-on technologist and problem solver responsible for delivering high-quality technical support to The Goddard School franchise network and Goddard ...
Support Engineer
King Of Prussia, PA · On-site
Position Summary The Support Engineer is a hands-on technologist and problem solver responsible for delivering high-quality technical support to The Goddard School franchise network and Goddard ...
Position Summary The Support Engineer is a hands-on technologist and problem solver responsible for delivering high-quality technical support to The Goddard School franchise network and Goddard ...
Position Summary The Support Engineer is a hands-on technologist and problem solver responsible for delivering high-quality technical support to The Goddard School franchise network and Goddard ...
Support Engineer
Waco, TX · Remote
Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully remote Support Engineer to protect Engineering's capacity, give the Support team greater leverage ...
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Support Engineer
Waco, TX · Remote
Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully remote Support Engineer to protect Engineering's capacity, give the Support team greater leverage ...
Support Engineer
Waco, TX · Remote
Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully remote Support Engineer to protect Engineering's capacity, give the Support team greater leverage ...
Support Engineer
Waco, TX · Remote
Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully remote Support Engineer to protect Engineering's capacity, give the Support team greater leverage ...
Support Engineer
Baton Rouge, LA · On-site
$30 - $35/hr
Job Title - Artificial Intelligence / Machine Learning Support Engineer Remote - 06 weeks, then need to relocate to Baton Rouge, LA Pay Range - $30-$35/hr. Summary * This profile outlines the desired ...
Support Engineer
Baton Rouge, LA · On-site
$30 - $35/hr
Job Title - Artificial Intelligence / Machine Learning Support Engineer Remote - 06 weeks, then need to relocate to Baton Rouge, LA Pay Range - $30-$35/hr. Summary * This profile outlines the desired ...
Support Engineer
New York, NY · On-site
This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host ...
Support Engineer
New York, NY · On-site
This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host ...
Support Engineer
Greenville, SC · On-site
$100K/yr
About the Role We're looking for a technically-minded Support Engineer to own the operational success of TRULEO's connectors and AI agents. You'll work directly with customer IT teams to deploy ...
Support Engineer
Greenville, SC · On-site
$100K/yr
About the Role We're looking for a technically-minded Support Engineer to own the operational success of TRULEO's connectors and AI agents. You'll work directly with customer IT teams to deploy ...
Support Engineer
San Antonio, TX · On-site
$67K - $72K/yr
SUPPORT ENGINEER (ENTRY LEVEL) Turn Your Engineering Degree Into Expertise. Build a career solving real-world problems through accident reconstruction, forensic engineering, testing, and technical ...
Support Engineer
San Antonio, TX · On-site
$67K - $72K/yr
SUPPORT ENGINEER (ENTRY LEVEL) Turn Your Engineering Degree Into Expertise. Build a career solving real-world problems through accident reconstruction, forensic engineering, testing, and technical ...
Support Engineer
Atlanta, GA · On-site
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited with the successful resolution of ...
Support Engineer
Atlanta, GA · On-site
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited with the successful resolution of ...
Be Seen First
Support Engineer
San Antonio, TX · On-site
$67K - $72K/yr
SUPPORT ENGINEER (ENTRY LEVEL) Turn Your Engineering Degree Into Expertise. Build a career solving real-world problems through accident reconstruction, forensic engineering, testing, and technical ...
Quick apply
Urgent
Be Seen First
Support Engineer
San Antonio, TX · On-site
$67K - $72K/yr
SUPPORT ENGINEER (ENTRY LEVEL) Turn Your Engineering Degree Into Expertise. Build a career solving real-world problems through accident reconstruction, forensic engineering, testing, and technical ...
Urgent
Product Support Engineer
Wyoming, MN · On-site
$46.63 - $53.85/hr
Product Support Engineer | Wyoming, MN JOB SUMMARY We are seeking a motivated and hardworking individual to join our team in Wyoming, MN as a Product Support Engineer. You will be part of a group of ...
Product Support Engineer
Wyoming, MN · On-site
$46.63 - $53.85/hr
Product Support Engineer | Wyoming, MN JOB SUMMARY We are seeking a motivated and hardworking individual to join our team in Wyoming, MN as a Product Support Engineer. You will be part of a group of ...
Product Support Engineer
$46.63 - $53.85/hr
Product Support Engineer | Wyoming, MN JOB SUMMARY We are seeking a motivated and hardworking individual to join our team in Wyoming, MN as a Product Support Engineer. You will be part of a group of ...
Product Support Engineer
$46.63 - $53.85/hr
Product Support Engineer | Wyoming, MN JOB SUMMARY We are seeking a motivated and hardworking individual to join our team in Wyoming, MN as a Product Support Engineer. You will be part of a group of ...
Support Engineer information
See salary details
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
How much do support engineer jobs pay per hour?
As of Aug 30, 2026, the average hourly pay for support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What is a support engineer?
Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.
What are the key skills and qualifications needed to thrive as a support engineer?
To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.
How does a support engineer typically collaborate with other departments to resolve complex customer issues?
Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.
What is the difference between Support Engineer vs Technical Support Specialist?
| Aspect | Support Engineer | Technical Support Specialist |
|---|---|---|
| Required Credentials | Typically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are common | Often similar credentials; certifications like CompTIA or vendor-specific ones are common |
| Work Environment | Involves troubleshooting complex technical issues, often in a technical or engineering team | Provides frontline support, often via phone, email, or chat, handling common user issues |
| Employer & Industry Usage | Used in IT, tech companies, and software firms for technical problem resolution | Common in customer service centers, IT support, and tech companies for user assistance |
Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.
How much do support engineers make?
Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.
What degree do I need to be a support engineer?
Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
More about Support Engineer jobs
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Cities with the most Support Engineer job openings:
What are the most commonly searched types of Support Engineer jobs?
The most popular types of Support Engineer jobs are:
Who are the top companies hiring for Support Engineer jobs?
The top employers for Support Engineer jobs are:
What states have the most Support Engineer jobs?
States with the most job openings for Support Engineer jobs include:
What job categories do people searching Support Engineer jobs look for?
The top searched job categories for Support Engineer jobs are:
What are popular job titles related to Support Engineer jobs?
For Support Engineer jobs, the most frequently searched job titles are:
Support Engineer
Independence, OH • On-site
Loricus, Inc. •
1 - 10 employees1 - 10 employees
Full-time
Re-posted 2 days ago
Job description
****Looking for local candidates. This is not a development/programming position. It does have security aspects but is also not just a security position.
Job Description
Duties
The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document client settings and changes, and to monitor client system alerts. This person is responsible for providing exceptional service to their assigned clients taking full ownership of support issues and by maintaining adequate response times. The support engineer will also assist the Infrastructure Engineering team as needed for project work. The support engineer may also be asked to research new technologies or ways to optimize current tasks. The support engineer will also be expected to study for and complete examinations in order to achieve technical certifications.
Estimated % of Time, Duty
40% Provide responsive support onsite and remotely
25% Perform preventative maintenance tasks
10% Document client settings and changes
10% Monitor client system alerts
5% Assist Infrastructure Team with projects
5% Research new technologies or optimizations
5% Study and take tests for technical certifications
Expectations
Education and Skills
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
Job Description
Duties
The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document client settings and changes, and to monitor client system alerts. This person is responsible for providing exceptional service to their assigned clients taking full ownership of support issues and by maintaining adequate response times. The support engineer will also assist the Infrastructure Engineering team as needed for project work. The support engineer may also be asked to research new technologies or ways to optimize current tasks. The support engineer will also be expected to study for and complete examinations in order to achieve technical certifications.
Estimated % of Time, Duty
40% Provide responsive support onsite and remotely
25% Perform preventative maintenance tasks
10% Document client settings and changes
10% Monitor client system alerts
5% Assist Infrastructure Team with projects
5% Research new technologies or optimizations
5% Study and take tests for technical certifications
Expectations
- To be a "self-starter".
- To be able to quickly learn current systems and processes.
- To be able to escalate challenging issues after 30 minutes to 1 hour to the proper team lead or Infrastructure Engineer in order to resolve an issue quicker when a resolution is not in sight.
- To work towards continuous improvement for the company and themselves.
- To keep confidential all client and company proprietary information.
- To make sure that the clients feels that they are being respected and helped in the best manner possible.
- To ensure that clients are extremely happy and 100% aware of the status of all requests or service orders.
Education and Skills
- Education - Four year college degree focusing on IT or computer systems. Experience and certifications may supplant this requirement.
- Experience - One to two years of similar work experience. Education may supplant this requirement.
- Interpersonal Skills - Contact with others outside of the company is very common. Professional demeanor and phone oratory skills are required. Good communication, courtesy, ambition, tact, and diplomacy are essential.
- Other Skills - Technical certifications from Microsoft/Cisco are recommended. Other technical certifications are also encouraged.
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
About Loricus
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