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60 Openai Support Engineer Jobs Hiring Near You

OpenAI

Backend Software Engineer (Evals)

Seattle, WA · On-site

They are seeking a Backend Software Engineer to design and build an evals infrastructure that measures the quality of OpenAI's support automation, collaborating closely with Data Science and Research ...

OpenAI

Backend Software Engineer (Evals)

Seattle, WA · On-site

$230K - $385K/yr

About the Team The Support Automation team at OpenAI scales the organization by applying cutting ... From customer operations to engineering, we develop an ecosystem of automation products that ...

OpenAI

Backend Software Engineer (Evals)

Seattle, WA · On-site

About the Team The Support Automation team at OpenAI scales the organization by applying cutting ... From customer operations to engineering, we develop an ecosystem of automation products that ...

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Infographic showing various Support Engineer job openings at Openai in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% Physical, 28% Hybrid, and 5% Remote job distribution.
Backend Software Engineer (Evals)

Backend Software Engineer (Evals)

OpenAI

San Francisco, CA • On-site

Full-time

Posted 26 days ago

Job description

Job Summary:
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They are seeking a Backend Software Engineer to design and build an evals infrastructure that measures the quality of OpenAI’s support automation, collaborating closely with Data Science and Research partners.
Responsibilities:
• Design eval pipelines that are reliable, reproducible, and extendable
• Build the infrastructure for continuous eval monitoring frameworks (regression/drift monitoring, building robust golden datasets) along with feedback loops that ultimately strengthen support automation
• Design, build, and maintain backend services and APIs to support intelligent automation and knowledge systems
• Integrate and structure data across internal platforms, transforming it into formats optimized for use by downstream systems and AI workflows.
• Collaborate closely with data, research, and engineering teams to integrate OpenAI models into high-leverage workflows
• Own the full development lifecycle of new backend systems and internal platform capabilities
• Build with scale and maintainability in mind, while rapidly iterating on new ideas
Qualifications:
Required:
• 4+ years of backend engineering experience at product-driven companies (excluding internships)
• Proficiency in backend technologies. Our tech stack includes Python, FastAPI, and Postgres
• Experience designing and scaling distributed systems, APIs, or data processing pipelines
• Have experience building AI agents or applications, including designing evals and improving performance through prompting or scaffolding
• Are familiar with evaluation methods for LLMs and have worked with patterns like multi-agent workflows, tool use, or long context.
• Experience creating production evals and/or measuring performance of ML/LLM models at scale
• A pragmatic mindset. You’re comfortable shipping iteratively while building toward a long-term vision
Company:
OpenAI is an AI research and deployment company that develops advanced AI models, including ChatGPT. It is a sub-organization of OpenAI Foundation. Founded in 2015, the company is headquartered in San Francisco, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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