Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at ...
79 Meta Support Engineer Jobs Hiring Near You
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at ...
Business Support Engineer
Menlo Park, CA · On-site
$142K - $201K/yr
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at ...
Business Support Engineer
Menlo Park, CA · On-site
$142K - $201K/yr
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at ...
Business Support Engineer
Menlo Park, CA · On-site
$114K - $167K/yr
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at ...
Business Support Engineer
Menlo Park, CA · On-site
$114K - $167K/yr
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at ...
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at ...
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at ...
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at ...
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at ...
Business Support Engineer
Menlo Park, CA · On-site
$171K - $240K/yr
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at ...
Business Support Engineer
Menlo Park, CA · On-site
$171K - $240K/yr
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at ...
Meta is looking for an Optical Network Deployment & Support Engineer to join the team responsible for planning and executing network deployments to buil.
Meta is looking for an Optical Network Deployment & Support Engineer to join the team responsible for planning and executing network deployments to buil.
Meta is looking for an Optical Network Deployment & Support Engineer to join the team responsible for planning and executing network deployments to buil.
Meta is looking for an Optical Network Deployment & Support Engineer to join the team responsible for planning and executing network deployments to buil.
Meta is looking for an Optical Network Deployment & Support Engineer to join the team responsible for planning and executing network deployments to buil.
Meta is looking for an Optical Network Deployment & Support Engineer to join the team responsible for planning and executing network deployments to buil.
Meta is looking for an Optical Network Deployment & Support Engineer to join the team responsible for planning and executing network deployments to buil.
Meta is looking for an Optical Network Deployment & Support Engineer to join the team responsible for planning and executing network deployments to buil.
Developer Support Engineer IV
$141K/yr
A live ops engineer is the most similar role in comparison. Responsibilities * Develop and maintain ... Working as part of a customer support team supporting over 200 products at Meta Also Working with a ...
Developer Support Engineer IV
$141K/yr
A live ops engineer is the most similar role in comparison. Responsibilities * Develop and maintain ... Working as part of a customer support team supporting over 200 products at Meta Also Working with a ...
Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us ... Network Engineer, Deployment & Support Responsibilities: * Deployment, configuration, and ...
Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us ... Network Engineer, Deployment & Support Responsibilities: * Deployment, configuration, and ...
Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us ... Datacenter Network Engineer, Network Deployment Responsibilities: * Deployment, configuration, and ...
Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us ... Datacenter Network Engineer, Network Deployment Responsibilities: * Deployment, configuration, and ...
Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us ... Network Engineer, Deployment & Support Responsibilities: * Deployment, configuration, and ...
Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us ... Network Engineer, Deployment & Support Responsibilities: * Deployment, configuration, and ...
Business Support Engineer
Menlo Park, CA · On-site
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experien.
Business Support Engineer
Menlo Park, CA · On-site
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experien.
Business Support Engineer
Menlo Park, CA · On-site
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experien.
Business Support Engineer
Menlo Park, CA · On-site
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experien.
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experien.
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experien.
Meta is seeking a Network Engineer to join the Foundation and Support team, focused on the deployment, operations, and lifecycle management of enterpris.
Meta is seeking a Network Engineer to join the Foundation and Support team, focused on the deployment, operations, and lifecycle management of enterpris.
Meta is looking for an engineer to join the Edge and Network Services team. This team is responsible for processes and systems for deploying and support.
Meta is looking for an engineer to join the Edge and Network Services team. This team is responsible for processes and systems for deploying and support.
Meta is looking for an engineer to join the Edge and Network Services team. This team is responsible for processes and systems for deploying and support.
Meta is looking for an engineer to join the Edge and Network Services team. This team is responsible for processes and systems for deploying and support.
Meta Jobs Information
What is it like to work at Meta?
Meta is a technology company that prioritizes innovation, collaboration, and diversity, fostering a culture that encourages experimentation and learning from failures. The company's structure is organized into various teams, including those focused on artificial intelligence, virtual reality, and social media, with a work environment that supports flexible work arrangements and employee well-being. Working at Meta may appeal to candidates who are passionate about shaping the future of technology and are interested in contributing to a company that aims to build technologies that help people connect, find communities and grow businesses.
What makes Meta an attractive place to work?
Meta is a leading technology company that has revolutionized the way people connect, find communities and grow businesses. The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and experimentation, with a focus on building and maintaining a diverse and inclusive workplace culture. By joining Meta, individuals can contribute to shaping the future of technology and have opportunities to develop their skills, work on complex problems, and make a meaningful impact on people's lives.
Do workers at Meta get paid breaks?
Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.
40% of people say they don’t get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.
Does Meta pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
41% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and February 2026.
41% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and February 2026.
At Meta, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and March 2026.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and March 2026.
Are part-time workers able to get health insurance from Meta?
Only some people who work part-time can get health insurance.
60% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.
60% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.
Is the health insurance from Meta affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and February 2026.
100% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and February 2026.
Do people get paid time off at Meta?
Most people get paid time off work.
84% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and March 2026.
84% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and March 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2025.
- 82% of people with changing schedules find out their shifts one week or less ahead of time.
- 9% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 9% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2025.
Do workers at Meta worry about hours?
Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and February 2026.
89% of people report they don’t worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and February 2026.
Do Meta workers get to choose the shifts they work?
Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.
69% report that they have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it for Meta workers to change shifts?
Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2025.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it to get time off at Meta?
Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and March 2026.
76% of people report it’s easy to get time off.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and March 2026.
Do Meta managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and February 2026.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and February 2026.
Do jobs at Meta spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and February 2026.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it to take sick days at Meta?
Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and February 2026.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and February 2026.
Is a Meta job good for students?
Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and April 2025.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and April 2025.
Is working at Meta good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at Meta feel treated with respect by their managers?
Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and March 2026.
77% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Meta get to take their breaks without interruption?
Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and March 2026.
71% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and March 2026.
Is it stressful to work at Meta?
Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and February 2026.
73% of people say they often feel stressed out at work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at Meta enjoy their jobs?
Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and March 2026.
79% of people report they enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Meta recommend working with their team?
Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and March 2026.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get enough training when they start at Meta?
Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and March 2026.
45% of people report they didn’t get enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get support to advance at Meta?
Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and March 2026.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people think Meta’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
66% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and February 2026.
66% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and February 2026.
Do workers feel well informed about how Meta is doing?
Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and February 2026.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and February 2026.
What other companies are hiring for Support Engineer jobs?
What are the most popular jobs at Meta?
What are the most popular categories at Meta?
Meta rating
7.5
Based on 44 frontline employees who took The Breakroom Quiz
135th of 209 rated software companies
Job description
Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at the forefront of this shift, and we’re looking for an engineer to play a pivotal role supporting Meta’s partners bringing demonstrated experience in distributed systems and API troubleshooting and a focus on improving the end-to-end support experience.As a Business Support Engineer, you will work closely with cross-functional teams and business partners across the globe, incorporating AI-driven business solutions into their service offerings. You will track industry advancements and partner experiences, evaluating their impact and influencing the product's strategic roadmap.
Business Support Engineer Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Business Support Engineer Responsibilities:
- Architect global troubleshooting methodologies and escalation frameworks to enhance Team operational excellence and engineering standards
- Co-Lead the Team AI-native technical strategy, driving large-scale adoption of AI tools to transform support workflows and value delivery
- Build, launch, and optimize complex AI architectures using Llama and other LLMs, owning the full lifecycle from prototype to production
- Develop performance monitoring systems for partner integrations to ensure high availability
- leverage metrics to proactively identify issues and drive improvements across teams
- Provide 24/7 oncall support coverage via rotation schedule (including weekends)
- Partner with Internal and Cross functional leadership to identify systemic support issues and influence roadmaps with data-driven proposals to eliminate root causes
- Set technical communication standards, authoring reference architectures and representing the team internally and externally
- Manage complex, cross-functional programs while fostering continuous AI/ML learning across the team
- Lead zero-to-one initiatives, anticipating future platform and partner needs in advance
Minimum Qualifications:
- Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
- 8+ years experience as a software engineer building and shipping production quality code
- Software engineering or Site Reliability Engineering background
- Proven experience in API development on cloud-based infrastructures, being able to debug, identify root causes and resolve independently outages impacting Meta Partners
- Experience with the full web stack, REST API, Python, PHP/Hack, JavaScript/React development along with debugging and bug management support
- Knowledge of fine-tuning and optimization of PyTorch models and at least one LLM such as LLaMA, GPT, Claude, Falcon, etc
- Experience in communicating with technical and business audiences and writing technical documentation
- Experience in assessing, analyzing, and resolving operational issues using data analysis (SQL)
Preferred Qualifications:
- Experience building and deploying solutions on cloud platforms (e.g., AWS, GCP, Azure)
- Success in cross-cultural engineering environments with international stakeholders
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Hands-on experience working with large language models and AI agents
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience with data transformation, model selection/training/optimization, and deployment at scale
- Experience in partner-facing or customer-centric engineering roles
- Experience with Open Source cloud stacks like Kubernetes, Kubeflow, Docker containers
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$171,000/year to $240,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$171,000/year to $240,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
About Meta
Sourced by ZipRecruiter
Industry
Internet and it, media and telecom and software development
Company size
10,000+ Employees
Headquarters location
Menlo Park, CA, US