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64 Meta Customer Service Jobs Hiring Near You

Meta

Critical Facility Engineer

Dekalb, IL · On-site

$88K/yr

Meta is seeking a data center Critical Facility Engineer to join our Data Center Facility ... customers. The Critical Facility Engineer will be a part of the Facility Operations team ...

Meta

Critical Facility Engineer

New Albany, OH

$88K/yr

Meta is seeking a data center Critical Facility Engineer to join our Data Center Facility ... customers. The Critical Facility Engineer will be a part of the Facility Operations team ...

Meta

Critical Facility Engineer

New Albany, OH

$88K/yr

Meta is seeking a data center Critical Facility Engineer to join our Data Center Facility ... customers. The Critical Facility Engineer will be a part of the Facility Operations team ...

Meta

Critical Facility Engineer

New Albany, OH

$67K/yr

Meta is seeking a data center Critical Facility Engineer to join our Data Center Facility ... customers. The Critical Facility Engineer will be a part of the Facility Operations team ...

2020 Companies

Meta Market Manager

Philadelphia, PA · On-site

$24/hr

Market - META - PA - Philadelphia Overview: 2020 Companies, in partnership with our client, Meta ... Exciting work environment to showcase your customer service skills * Share and learn with ongoing ...

2020 Companies

Meta Experience Specialist

Maricopa, AZ

$22/hr

Exciting work environment to showcase your customer service skills * Share and learn with ongoing ... Become a Meta Master: Dive into the world of Meta's exciting products - AR/VR headsets, accessories ...

2020 Companies

Meta Experience Specialist

Maricopa, AZ · On-site

$22/hr

Exciting work environment to showcase your customer service skills * Share and learn with ongoing ... Become a Meta Master: Dive into the world of Meta's exciting products - AR/VR headsets, accessories ...

2020 Companies, Inc.

Meta Sales Specialist

Signal Hill, CA · On-site

$21.50/hr

Exciting work environment to showcase your customer service skills * Share and learn with ongoing ... Become a Meta Master: Dive into the world of Meta's exciting products - AR/VR headsets, accessories ...

2020 Companies

Meta Sales Specialist

West Covina, CA

$21.50/hr

Exciting work environment to showcase your customer service skills * Share and learn with ongoing ... Become a Meta Master: Dive into the world of Meta's exciting products - AR/VR headsets, accessories ...

2020 Companies

Meta Sales Specialist

Fort Lauderdale, FL · On-site

$20/hr

Exciting work environment to showcase your customer service skills * Share and learn with ongoing ... Become a Meta Master: Dive into the world of Meta's exciting products - AR/VR headsets, accessories ...

2020 Companies

Meta Sales Specialist

Saint Petersburg, FL · On-site

$19.60/hr

Exciting work environment to showcase your customer service skills * Share and learn with ongoing ... Become a Meta Master: Dive into the world of Meta's exciting products - AR/VR headsets, accessories ...

2020 Companies

Meta Sales Specialist

Long Beach, CA

$21.50/hr

Exciting work environment to showcase your customer service skills * Share and learn with ongoing ... Become a Meta Master: Dive into the world of Meta's exciting products - AR/VR headsets, accessories ...

2020 Companies, Inc.

Meta Sales Specialist

West Covina, CA · On-site

$21.50/hr

Exciting work environment to showcase your customer service skills * Share and learn with ongoing ... Become a Meta Master: Dive into the world of Meta's exciting products - AR/VR headsets, accessories ...

2020 Companies

Meta Sales Specialist

Cerritos, CA

$21.50/hr

Exciting work environment to showcase your customer service skills * Share and learn with ongoing ... Become a Meta Master: Dive into the world of Meta's exciting products - AR/VR headsets, accessories ...

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Meta Jobs Information

What is it like to work at Meta?

Meta is a technology company that prioritizes innovation, collaboration, and diversity, fostering a culture that encourages experimentation and learning from failures. The company's structure is organized into various teams, including those focused on artificial intelligence, virtual reality, and social media, with a work environment that supports flexible work arrangements and employee well-being. Working at Meta may appeal to candidates who are passionate about shaping the future of technology and are interested in contributing to a company that aims to build technologies that help people connect, find communities and grow businesses.

Do workers at Meta get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

Does Meta pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and February 2026.

At Meta, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from Meta affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at Meta?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 82% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2025.

Do workers at Meta worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Meta workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it for Meta workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to get time off at Meta?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Meta managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at Meta spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Meta?

Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Meta good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Meta feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Meta get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Meta?

Most people feel stressed out here.
72% of people say they often feel stressed out at work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Meta enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Meta recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at Meta?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Meta?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Meta’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers feel well informed about how Meta is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and February 2026.
What are the most popular job types at Meta?
    What are the most popular jobs at Meta?
    What are the most popular categories at Meta?
    Infographic showing various Customer Service job openings at Meta in the United States as of June 2026, with employment types broken down into 2% Internship, 97% Full Time, and 1% Contract. Highlights an 88% Physical, and 12% Remote job distribution.
    Critical Facility Engineer

    Critical Facility Engineer

    Meta

    Dekalb, IL • On-site

    $88K/yr

    Full-time

    Posted 10 days ago

    Meta rating

    7.5

    Company rating: 7.5 out of 10

    Based on 43 frontline employees who took The Breakroom Quiz

    122nd of 188 rated software companies

    Job description

    Meta is seeking a data center Critical Facility Engineer to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Critical Facility Engineer will be a part of the Facility Operations team responsible for operating and maintaining critical systems in our data centers.
    Critical Facility Engineer Responsibilities:
    • Perform hands-on operations and maintenance which includes all physical and administrative operations tasks, service, and maintenance in accordance with site processes and procedures to ensure the highest levels of uptime, efficiency, and safety without disruption to the business
    • Complete work order requests accurately and on time in an enterprise asset management (EAM) system (Hexagon)
    • Achieve and maintain a high-level of technical knowledge regarding data center infrastructure and operations. Successfully complete personnel qualification standards (PQS) training
    • Provides technical expertise and assistance as required
    • Respond quickly, using Meta procedures or emergency operating procedures to data center facility emergencies
    • Regularly inspect equipment, buildings, safety routes and grounds to check or identify any abnormal or unsafe conditions or faults
    • Troubleshoot, evaluate and recommend system upgrades
    • Order parts and supplies for maintenance and repairs
    • Work with vendors and contractors to ensure work is in accordance with the agreed Meta processes, procedures, and standards
    • Escalate issues to facility management appropriately and timely
    • Assist in scheduling and supervising vendors/subcontractors during equipment/systems maintenance and service
    • Provide recommendation of improvements to the operations and maintenance program on an on-going basis
    • Required to work on a shift schedule, which may include nights and holidays
    • Utilize computerized tooling, in a control room environment, to operate remote equipment, monitor system alerts, centralize communications, diagnose faults, and prioritize dispatching of resources

    Minimum Qualifications:
    • 6+ years of experience in electrical, HVAC, mechanical, controls, or other technical maintenance field
    • Associate's degree in engineering plus 4+ years experience or Bachelor's degree in related field plus 2+ years experience in electrical, HVAC, mechanical, or controls will be considered in lieu of 6+ years experience
    • Use hands and fingers
    • Reach/push/pull with arms/hands/shoulders
    • Stoop, kneel, crouch and crawl
    • Lift and/or otherwise move 45 pounds or more
    • Sit or stand at a workstation for extended periods of time
    • The candidate will need to be experienced in a broad range of industries such as electrical generation, electrical distribution, cooling technologies, building control and fire protection systems

    Preferred Qualifications:
    • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
    • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
    • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

    About Meta:
    Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
    Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
    Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
    $88,005/year to $124,010/year + bonus + equity + benefits
    Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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