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65 Meta Customer Service Jobs Hiring Near You

Meta

Customer Service

Boulder, CO

$15.25 - $21/hr

Office Services Assistant Boulder, CO (onsite) 3+ Months Contract Mon-Fri, 7am - 3:30pm Must be ... Fulfill customer orders while meeting daily production, quality, and turnaround standards.

Meta

Customer Service

Boulder, CO · On-site

$15.25 - $21/hr

Office Services Assistant Boulder, CO (onsite) 3+ Months Contract Mon-Fri, 7am - 3:30pm Must be ... Fulfill customer orders while meeting daily production, quality, and turnaround standards.

Meta

Customer Service

Boulder, CO · On-site

$15.25 - $21/hr

Office Services Assistant Boulder, CO (onsite) 3+ Months Contract Mon-Fri, 7am - 3:30pm Must be ... Fulfill customer orders while meeting daily production, quality, and turnaround standards.

Meta

Critical Facility Engineer

Dekalb, IL

$88K/yr

Meta is seeking a data center Critical Facility Engineer to join our Data Center Facility ... customers. The Critical Facility Engineer will be a part of the Facility Operations team ...

Meta

Critical Facility Engineer

New Albany, OH

$88K/yr

Meta is seeking a data center Critical Facility Engineer to join our Data Center Facility ... customers. The Critical Facility Engineer will be a part of the Facility Operations team ...

Meta

Critical Facility Engineer

Montgomery, AL

$67K/yr

Meta is seeking a data center Critical Facility Engineer to join our Data Center Facility ... customers. The Critical Facility Engineer will be a part of the Facility Operations team ...

Levels

Office & Administrative Coordinator

Jupiter, FL · On-site

Coordinate with our outsourced customer service team * Escalate customer issues when necessary * Monitor Meta customer messages * Assist with TikTok Shop customer support * Help maintain excellent ...

Dollar Tree

Customer Service Associate I

Meta, KY · On-site

$13.75 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Meta,Kentucky 41501-4747 31281 Family Dollar

2020 Companies

Meta Sales Specialist

Holyoke, MA · On-site

$23/hr

Exciting work environment to showcase your customer service skills * Share and learn with ongoing ... Become a Meta Master: Dive into the world of Meta's exciting products - AR/VR headsets, accessories ...

2020 Companies

Meta Sales Specialist

Omaha, NE · On-site

$23/hr

Exciting work environment to showcase your customer service skills * Share and learn with ongoing ... Become a Meta Master: Dive into the world of Meta's exciting products - AR/VR headsets, accessories ...

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Meta Jobs Information

What is it like to work at Meta?

Meta is a technology company that prioritizes innovation, collaboration, and diversity, fostering a culture that encourages experimentation and learning from failures. The company's structure is organized into various teams, including those focused on artificial intelligence, virtual reality, and social media, with a work environment that supports flexible work arrangements and employee well-being. Working at Meta may appeal to candidates who are passionate about shaping the future of technology and are interested in contributing to a company that aims to build technologies that help people connect, find communities and grow businesses.

What makes Meta an attractive place to work?

Meta is a leading technology company that has revolutionized the way people connect, find communities and grow businesses. The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and experimentation, with a focus on building and maintaining a diverse and inclusive workplace culture. By joining Meta, individuals can contribute to shaping the future of technology and have opportunities to develop their skills, work on complex problems, and make a meaningful impact on people's lives.

Do workers at Meta get paid breaks?

Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Meta pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
41% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and February 2026.

At Meta, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
38% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and July 2026.

Are part-time workers able to get health insurance from Meta?

Only some people who work part-time can get health insurance.
60% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.

Is the health insurance from Meta affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Meta?

Most people get paid time off work.
85% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Meta worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Meta workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it for Meta workers to change shifts?

Most people find it easy to change shifts.
69% of people report that it’s easy to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Meta?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Meta managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Meta spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
32% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Meta?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a Meta job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Meta good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Meta feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Meta get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Meta?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Meta enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Meta recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Meta?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Meta?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Meta’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Meta is doing?

Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.
What are the most popular job types at Meta?
    What are the most popular jobs at Meta?
    What are the most popular categories at Meta?
    Infographic showing various Customer Service job openings at Meta in the United States as of July 2026, with employment types broken down into 1% Internship, and 99% Full Time. Highlights an 79% Physical, and 21% Remote job distribution.

    Business Support Engineer - Meta Business Agent

    Meta

    Menlo Park, CA

    $114K/yr

    Full-time

    Re-posted 6 days ago

    Meta rating

    7.8

    Company rating: 7.8 out of 10

    Based on 45 frontline employees who took The Breakroom Quiz

    135th of 241 rated software companies

    Job description

    Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at the forefront of this shift, and we’re looking for an engineer to play a pivotal role supporting Meta’s partners bringing demonstrated experience in distributed systems and API troubleshooting and a focus on improving the end-to-end support experience.As a Business Support Engineer, you will work closely with cross-functional teams and business partners across the globe, incorporating AI-driven business solutions into their service offerings. You will track industry advancements and partner experiences, evaluating their impact and influencing the product's strategic roadmap.
    Business Support Engineer - Meta Business Agent Responsibilities:
    • Provide proactive and reactive engineering support for partners, independently managing complex outages to ensure high partner satisfaction
    • Troubleshoot large-scale distributed systems and partner integrations, maintaining high code quality and operational standards
    • Leverage AI tools to accelerate troubleshooting, automate repetitive tasks, and scale your impact with an 'AI native' mindset
    • Build, launch, and optimize AI solutions using Llama and other LLMs, owning the full lifecycle from prototype to production
    • Develop performance monitoring systems for partner integrations to ensure high availability
    • leverage metrics to proactively identify issues and drive improvements across teams
    • Provide 24/7 oncall support coverage via rotation schedule (including weekends)
    • Collaborate with Platform and Infrastructure teams to investigate issues, align on fixes, and drive continuous product improvement
    • Create clear documentation, specs, guides, and presentations to communicate complex AI concepts to diverse audiences, scaling the team's knowledge internally and externally
    • Drive end-to-end execution, using sound judgment to manage stakeholder expectations and ensuring clear alignment. Build recognized AI/ML expertise, actively coach and mentor peers on technical troubleshooting and project execution

    Minimum Qualifications:
    • Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
    • 3+ years of experience in Software Engineering or Site Reliability Engineering
    • Proven experience in API development on cloud-based infrastructures, being able to debug, identify root causes and resolve independently outages impacting Meta Partners
    • Experience with the full web stack, REST APIs, Python, PHP/Hack, and JavaScript/React development, along with debugging and bug management
    • Knowledge on fine-tuning and optimizations of PyTorch models and with at least one LLM such as LLaMA, GPT, Claude, Falcon, etc
    • Experience in communicating with technical and business audiences and writing technical documentation
    • Experience in assessing, analyzing, and resolving operational issues using data analysis (SQL)

    Preferred Qualifications:
    • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
    • Experience with Open Source cloud stacks like Kubernetes, Kubeflow, Docker containers
    • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
    • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
    • Experience in partner-facing or customer-centric engineering roles
    • Experience building and deploying solutions on cloud platforms (e.g., AWS, GCP, Azure)
    • Hands-on experience working with large language models and AI agents
    • Success in cross-cultural engineering environments with international stakeholders
    • Experience with data transformation, model selection/training/optimization, and deployment at scale

    About Meta:
    Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
    Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
    Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
    $114,000/year to $167,000/year + bonus + equity + benefits
    Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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