63 Meta Customer Service Jobs Hiring Near You

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Overview:

2020 Companies, in partnership with our client, Meta, are now hiring part-time Sales Specialists!

Pay: $20.50 per hour

Schedule: 20 hours Friday to Sunday (Friday 4:00 pm - 8:00 pm, Saturday & Sunday 11:00 am – 7:00 pm)

Holiday Schedule: Additional shifts added in November and December for key customer shopping days

About the Role:
In this exciting role, you'll work closely with retail shoppers to recommend the perfect Meta products to meet their unique needs. You'll be the go-to person for customers seeking information on Meta’s products, ensuring they have an interactive, informative, and prosperous shopping experience. Building relationships within a retail environment and having a technology-first mindset are key as you will train retail associates on new AI apps and tools. Our team fully provides all technology training.

Why You'll Love It:

• Be at the forefront of innovation: Share your passion for cutting-edge technology.
• Make a difference: Help customers discover the possibilities of Meta products.
• Be part of a dynamic team: Collaborate in a fun and supportive retail environment.

What's in it for you?

• Competitive, weekly pay + weekly, monthly, quarterly contests and spiffs
• Next-day pay on-demand, with DailyPay
• Time Away: Time off is part of the deal because everyone deserves a break
• Paid training is completed online or at home via a computer or mobile device
• Partial mobile data plan reimbursement
• Opportunities for continued program work and advancement
• Exciting work environment to showcase your customer service skills
• Share and learn with ongoing training and development
• A consistent schedule to enable a work/life balance or career
• Scheduled to work during high-traffic times, including weekends (required), weekdays, and holidays

About 2020 Companies  

At 2020 Companies, we work for you. As a long-standing partner with clients in the consumer electronics sector, we provide talent who personally connect with our consumers by inspiring participation, creating a memorable brand experience, and influencing future purchase decisions to form customers forever.

Job Description:

• Become a Meta Master: Dive into the world of Meta's exciting products – AR/VR headsets, accessories, and more!
• Engage Customers and Demonstrate: Showcase the latest Meta gadgets and help customers see how they can enhance their lives, from fitness and gaming to entertainment.
• Build Trust and Drive Sales: Build trust by understanding customer needs and confidently recommending the perfect Meta product.
• Be a Brand Ally: Represent Meta and 2020 Companies with professionalism and a welcoming approach, fostering positive relationships with customers and store staff.
• Hit Your Goals: Meet or exceed your monthly sales targets and contribute to the team's success.
• Maintain the Meta Magic: Keep Meta displays clean, organized, and visually appealing, ensuring the latest devices and promotions are showcased effectively.
• Be a Team Player: Partner with retail sales associates and leaders, share knowledge, and contribute to a positive and productive work environment.
• Tech Savvy and Organized: Track customer interactions, feedback, and sales electronically. Submit daily reports with ease using your mobile device.
• Consistent Weekend Visits: The schedule is primarily Friday, Saturday, and Sunday shifts.
• Foster positive partner Field and Store relationships by adapting to local retail store environments, respecting established hierarchies, and adhering to all operational policies while representing 2020 companies.

Qualifications:

• High school diploma or equivalent is required.
• A minimum of six months of experience in sales, electronics, retail, telecom, or marketing is preferred.
• An interest in AV and VR products is a plus.
• The ability to engage, demonstrate, and ask for the sale is necessary.
• Excellent communication, presentation, interpersonal, and problem-solving skills are essential.
• Impeccable integrity and a genuine commitment to exceeding customer expectations are crucial.
• Thrive in a fast-paced team environment.
• Availability to work weekends and up to a minimum of three one-time weekday shifts is required.
• Own a smartphone with an equivalent operating system of an iPhone 11 or Samsung S25.
• Ability to stand, walk around, reach, pick up, bend, grab, up to 20lbs occasionally, with continuous hand/eye coordination and fine manipulation (Accommodations may be made to enable individuals with disabilities to perform the essential functions).
• Reliable transportation to arrive on time for scheduled visits.

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.