ZipRecruiter

Log In

1

Application Support Engineer Jobs (NOW HIRING)

IntelliTask LLC

Application Support Engineer

Newark, CA · On-site

Production Support Engineer / Application Support Engineer Location: Newark, CA (Local Only) We are seeking a Production Support Engineer with strong application support experience to join a fast ...

Stem Xpert

Application Support Engineer

Wichita, KS · On-site

Application Support Engineer Job Location: Wichita, KS. Overview: The candidate will be expected to establish the essentials of an application support environment for a Dassault Apriso (Apriso ...

Quantix

Application Support Engineer

Glendale, CO · On-site

Application Support Engineer Location: Glendale, CO Type: Direct Hire Client located Glendale, CO is seeking an Application Support Engineer for a direct hire position. This person will ensure the ...

Stem Xpert

Application Support Engineer

Wichita, KS

Application Support Engineer Job Location: Wichita, KS. Overview: The candidate will be expected to establish the essentials of an application support environment for a Dassault Apriso (Apriso ...

Quantix

Application Support Engineer

Glendale, CO

Application Support Engineer Location: Glendale, CO Type: Direct Hire Client located Glendale, CO is seeking an Application Support Engineer for a direct hire position. This person will ensure the ...

U.S. Financial Technology

FinTech) is seeking an experienced Application Support Engineer to join our team of talented professionals. This is a full-time remote opportunity. U.S. FinTech built and operates the largest and ...

U.S. Financial Technology

FinTech) is seeking an experienced Application Support Engineer to join our team of talented professionals. This is a full-time remote opportunity. U.S. FinTech built and operates the largest and ...

TestingXperts

Application Support Engineer

Eagan, MN

Application Support Engineer Location: Eagan, MN Unix or Linux Hardware and Application Support. Windows 2003, 2008 R2, 2012 Hardware and Application Support Incident, Change, and Problem Management ...

DPDHL

Application Support Engineer

Westerville, OH

Application Support Engineer Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization ...

New

next page

Showing results 1-20

All JobsApplication Support Engineer Jobs

Application Support Engineer information

See salary details

$18

$48

$72

How much do application support engineer jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Support Engineer, and why are they important?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are Application Support Engineers?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What is the job of an application support engineer?

An application support engineer is responsible for maintaining, troubleshooting, and resolving issues in software applications to ensure their smooth operation. They often work with users to diagnose problems, perform system updates, and utilize tools like ticketing systems and monitoring software. Strong technical skills, problem-solving abilities, and knowledge of programming or scripting are essential for this role.

How much does an application support engineer make in the US?

The average salary for an application support engineer in the US is around $70,000 to $90,000 per year, depending on experience, location, and industry. Entry-level roles typically start at lower salaries, while experienced engineers with certifications and specialized skills can earn over $100,000 annually.

What engineers make $500,000?

Senior-level application support engineers with extensive experience, specialized skills, and certifications can reach or exceed a $500,000 annual salary, especially in high-cost-of-living areas or within large technology companies. Achieving this level often requires expertise in cloud platforms, scripting, and system architecture, along with leadership responsibilities and performance bonuses.

What is L1, L2, and L3 application support?

In application support, L1 (Level 1) involves basic troubleshooting and initial user assistance, often handled by help desk staff. L2 (Level 2) provides more in-depth technical support, addressing complex issues that require specialized knowledge, while L3 (Level 3) involves advanced support, including code fixes or system modifications typically performed by developers or senior engineers. Application Support Engineers often work across these levels to ensure smooth operation and issue resolution.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by Application Support Engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.
More about Application Support Engineer jobs
What cities are hiring for Application Support Engineer jobs? Cities with the most Application Support Engineer job openings:
What are the most commonly searched types of Application Support Engineer jobs? The most popular types of Application Support Engineer jobs are:
Who are the top companies hiring for Application Support Engineer jobs? The top employers for Application Support Engineer jobs are:
What states have the most Application Support Engineer jobs? States with the most job openings for Application Support Engineer jobs include:
What job categories do people searching Application Support Engineer jobs look for? The top searched job categories for Application Support Engineer jobs are:
Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 51% Full Time, 43% Part Time, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Application Support Engineer

IntelliTask LLC

Newark, CA • On-site

Other

Posted 5 days ago

Job description

Production Support Engineer / Application Support Engineer

Location: Newark, CA  (Local Only)

Job Description

We are seeking a Production Support Engineer with strong application support experience to join a fast-paced enterprise environment. The ideal candidate will have a strong background in troubleshooting production issues, performing root cause analysis, writing complex SQL queries, and supporting business-critical applications.

This role requires a hands-on professional who is comfortable working across application support, backend technologies, and database troubleshooting while collaborating with internal teams and external partners.

Responsibilities
  • Provide L1–L3 support for enterprise applications.
  • Troubleshoot and resolve production incidents and application issues.
  • Perform root cause analysis and implement corrective actions.
  • Investigate data and application issues using advanced SQL queries.
  • Read, understand, and perform minor backend code modifications when necessary.
  • Collaborate with development teams, business users, and third-party vendors.
  • Monitor application health and support ongoing operational activities.
  • Participate in an on-call support rotation.
  • Maintain documentation related to incidents, resolutions, and support processes.
Required Skills
  • Strong experience in Application Support or Production Support environments.
  • Advanced SQL skills with the ability to write and troubleshoot complex queries.
  • Experience with MySQL and/or PostgreSQL.
  • Strong understanding of joins, indexing, query execution, and performance tuning fundamentals.
  • Backend development experience with:
    • .NET / C# (preferred)
    • Java or Python
  • Experience troubleshooting production applications and conducting root cause analysis.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and collaboration skills.
  • Self-motivated with a strong sense of ownership and accountability.
Preferred Skills
  • Experience supporting ERP or Supply Chain applications.
  • Exposure to Agile methodologies.
  • Experience with Jira or similar ticketing tools.
  • Familiarity with Splunk, Grafana, and application monitoring tools.
  • Experience with MySQL, MS SQL Server, PostgreSQL, or ClickHouse.
  • Basic exposure to Angular-based applications.
Ideal Candidate
  • Enjoys troubleshooting and solving complex technical issues.
  • Has a genuine interest in application support and production operations.
  • Thrives in a fast-paced support environment.
  • Demonstrates a positive attitude, accountability, and willingness to learn.

Apply