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Application Support Engineer Jobs (NOW HIRING)

STI

Application Support Engineer

Raleigh, NC · On-site

Application Support Engineer Location: Raleigh, NC- work from office 3 days a week Duration: Long term Contract Must have skills: ServiceNow or some ticketing system. Must have experience with prod ...

Quantix

Application Support Engineer

Glendale, CO · On-site

Application Support Engineer Location: Glendale, CO Type: Direct Hire Client located Glendale, CO is seeking an Application Support Engineer for a direct hire position. This person will ensure the ...

Stem Xpert

Application Support Engineer

Wichita, KS

Application Support Engineer Job Location: Wichita, KS. Overview: The candidate will be expected to establish the essentials of an application support environment for a Dassault Apriso (Apriso ...

Quantix

Application Support Engineer

Glendale, CO · On-site

Application Support Engineer Location: Glendale, CO Type: Direct Hire Client located Glendale, CO is seeking an Application Support Engineer for a direct hire position. This person will ensure the ...

Stem Xpert

Application Support Engineer

Wichita, KS

Application Support Engineer Job Location: Wichita, KS. Overview: The candidate will be expected to establish the essentials of an application support environment for a Dassault Apriso (Apriso ...

U.S. Financial Technology

FinTech) is seeking an experienced Application Support Engineer to join our team of talented professionals. This is a full-time remote opportunity. U.S. FinTech built and operates the largest and ...

U.S. Financial Technology

FinTech) is seeking an experienced Application Support Engineer to join our team of talented professionals. This is a full-time remote opportunity. U.S. FinTech built and operates the largest and ...

TestingXperts

Application Support Engineer

Eagan, MN · On-site

Application Support Engineer Location: Eagan, MN Unix or Linux Hardware and Application Support. Windows 2003, 2008 R2, 2012 Hardware and Application Support Incident, Change, and Problem Management ...

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Application Support Engineer information

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$18

$48

$72

How much do application support engineer jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an application support engineer?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What is an application support engineer?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

Is an application support engineer a good career?

An application support engineer is a viable career option, as it involves troubleshooting and maintaining software systems, which are essential in many industries. The role often requires technical skills, knowledge of tools like SQL and scripting, and certifications such as ITIL or CompTIA. It offers opportunities for career growth into roles like systems analyst or technical lead, with a generally stable job outlook.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by application support engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.
More about Application Support Engineer jobs
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Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Application Support Engineer

STI

Raleigh, NC • On-site

Full-time

Re-posted 24 days ago

Job description

Job Title: Application Support Engineer
Location: Raleigh, NC- work from office 3 days a week
Duration: Long term Contract
Must have skills: ServiceNow or some ticketing system. Must have experience with prod Support.
Look for 1 to 3 years of total experience only.
Job Description:
We are looking for someone to be part of our Application Support Team. Following are key requirements:
  1. Some experience in doing Application Support.
  2. Knowledge of some programming language and SDLC
  3. Experience with Service Now
  4. Preferring computer science graduate
  5. Ability to work in shifts and/or be on call outside US business hours.
  6. Ability to quickly triage and react to incoming incidents and route them to appropriate party.

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