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Application Support Engineer Jobs in Arizona (NOW HIRING)

Jobsbridge

Application/Support Engineer

Scottsdale, AZ · On-site

... operational support BMC Control-M and/or Automic Application Automation Engine Strong business process, analysis and problem diagnosis background. Experience with computing infrastructure ...

NuclearN AI

Founding Support Engineer

Phoenix, AZ · On-site

$84K - $161K/yr

What Makes You a Great Fit * 2+ years in a technical support, support engineering, or site ... Comfortable reading logs, navigating Linux environments, and poking around application ...

Nuclearn

Founding Support Engineer

Phoenix, AZ · On-site +1

What Makes You a Great Fit * 2+ years in a technical support, support engineering, or site ... Comfortable reading logs, navigating Linux environments, and poking around application ...

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How much do application support engineer jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for application support engineer in Arizona is $45.23, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $52.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Support Engineer, and why are they important?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are Application Support Engineers?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What is the job of an application support engineer?

An application support engineer is responsible for maintaining, troubleshooting, and resolving issues in software applications to ensure their smooth operation. They often work with users to diagnose problems, perform system updates, and utilize tools like ticketing systems and monitoring software. Strong technical skills, problem-solving abilities, and knowledge of programming or scripting are essential for this role.

How much does an application support engineer make in the US?

The average salary for an application support engineer in the US is around $70,000 to $90,000 per year, depending on experience, location, and industry. Entry-level roles typically start at lower salaries, while experienced engineers with certifications and specialized skills can earn over $100,000 annually.

What engineers make $500,000?

Senior-level application support engineers with extensive experience, specialized skills, and certifications can reach or exceed a $500,000 annual salary, especially in high-cost-of-living areas or within large technology companies. Achieving this level often requires expertise in cloud platforms, scripting, and system architecture, along with leadership responsibilities and performance bonuses.

What is L1, L2, and L3 application support?

In application support, L1 (Level 1) involves basic troubleshooting and initial user assistance, often handled by help desk staff. L2 (Level 2) provides more in-depth technical support, addressing complex issues that require specialized knowledge, while L3 (Level 3) involves advanced support, including code fixes or system modifications typically performed by developers or senior engineers. Application Support Engineers often work across these levels to ensure smooth operation and issue resolution.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by Application Support Engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.
What are the most commonly searched types of Application Support Engineer jobs in Arizona? The most popular types of Application Support Engineer jobs in Arizona are:
What are popular job titles related to Application Support Engineer jobs in Arizona? For Application Support Engineer jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Application Support Engineer jobs in Arizona look for? The top searched job categories for Application Support Engineer jobs in Arizona are:
Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in Arizona as of June 2026, with employment types broken down into 1% Internship, 83% Full Time, 2% Part Time, 1% Temporary, and 13% Contract. Highlights an 92% In-person, 5% Hybrid, and 3% Remote job distribution, with an average salary of $94,075 per year, or $45.2 per hour.
Application Support Engineer - Remote

Application Support Engineer - Remote

smart folks inc

Phoenix, AZ • On-site

Full-time

Posted 14 days ago

Job description

Job Title: Application Support Engineer – AMI (Utilities Domain)

Location: Phoenix, AZ/Remote

Duration: Full-time

Start Date: ASAP

Job Description: Seeking an Application Support Engineer to manage and support AMI systems for a utility client. The role includes Support for AMI Project upgrades, system monitoring, incident handling, integration checks, user access management, and ensuring reliable AMI operations across environments.

Key Responsibilities:

Advanced metering Project Support

  • AMI upgrade project Support
  • Monitor HES, MDMS, communication networks, and data flow.
  • Track integration status and job performance. 
  • Proven experience with Windows Server 2019, including installation, configuration, and maintenance.
  • Proficiency in Red Hat Enterprise Linux, such as system administration, package management, and security hardening.
  • Basic understanding of network communications, including protocols like TCP/IP, DNS, and firewalls.
  • Fundamental scripting skills (e.g., PowerShell, Bash) for automation and routine tasks.
  • Strong troubleshooting abilities to diagnose and resolve hardware, software, and network issues efficiently.

 User Access & Security

  • Handle user setup, removal, and password resets.
  • Ensure compliance with security and access policies.

Reporting & Documentation

  • Validate data loads, VEE processes, and reconciliation reports.
  • Prepare weekly/monthly operational summaries.
  • Maintain SOPs and technical documentation.

Collaboration

  • Coordinate with network, server, functional, and vendor teams.
  • Support deployments, patching, and maintenance windows. 

Required Technical Skills:

  • Windows Server 2019 – installation, configuration, administration
  • RHEL – system admin, patching, security hardening
  • Networking basics – TCP/IP, DNS, firewalls
  • Scripting – PowerShell, Bash
  • Strong troubleshooting for hardware/software/network issues
  • ServiceNow incident management
  • SQL/MSSQL scripting
  • Integration monitoring and server diagnostics

 Domain Knowledge (AMI / Utilities):

  • AMI ecosystem: HES, MDMS, meters, communication networks
  • Understanding of VEE, billing determinants, interval data
  • Knowledge of firmware updates, remote connect/disconnect, event monitoring
  • Familiarity with CIS, OMS, GIS integrations
  • Exposure to utility billing and field operations workflows

 Additional Requirements:

  • Strong communication and problem‑solving skills
  • ITIL Foundation (preferred)
 
Regards,
Raja Srinivas
email: srinivas@smartfolksinc.com
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About Smart Folks

Sourced by ZipRecruiter

Smart Folks Inc. (SFI) is a global IT Staff Augmentation and Consulting Services that discovers handpicked smart talent and routes them to the right path. Smart Folks Inc. was founded in 2011 and is headquartered in McKinney, Texas. We have global operations with localized detail to meet the high caliber needs of our clients.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

McKinney, TX, US

Year founded

2011

Social media

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