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Application Support Engineer Jobs in Columbus, OH

DHL

Sr Application Support Engineer

Westerville, OH · On-site

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP. This is a work from ...

DPDHL

Sr Application Support Engineer

Westerville, OH · Hybrid

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP. This is a work from ...

Astemo

IT Application Support Engineer

Sunbury, OH

Provide technical support for in-house developed systems. * Perform testing of programming development. * Assist in creating, maintaining, and testing the Disaster Recovery Plan. Knowledge, Skills ...

Astemo Ltd

IT Application Support Engineer

Sunbury, OH · On-site

Provide technical support for in-house developed systems. * Perform testing of programming development. * Assist in creating, maintaining, and testing the Disaster Recovery Plan. Knowledge, Skills ...

Infinity Solutions

Support Engineer

Westerville, OH · On-site

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description: Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...

McKesson Corporation

Sr. Systems Engineer

Columbus, OH · On-site

$110K - $184K/yr

Application Support Engineer ) We're looking for an Application Support Engineer to support and enhance our on-premise and cloud applications, ensuring reliable delivery, performance, and ...

McKesson

Sr. Systems Engineer

Columbus, OH

$110K - $184K/yr

Application Support Engineer ) We're looking for an Application Support Engineer to support and enhance our onpremise and cloud applications, ensuring reliable delivery, performance, and availability ...

McKesson

Sr. Systems Engineer

Columbus, OH · On-site

$110K - $184K/yr

Application Support Engineer ) We're looking for an Application Support Engineer to support and enhance our onpremise and cloud applications, ensuring reliable delivery, performance, and availability ...

CoverMyMeds

Sr. Systems Engineer

Columbus, OH

$110K - $184K/yr

Application Support Engineer ) We're looking for an Application Support Engineer to support and enhance our onpremise and cloud applications, ensuring reliable delivery, performance, and availability ...

KEYENCE

Field Application Engineer

Columbus, OH · On-site +1

$54K - $81K/yr

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

Judge Group, Inc.

Mainframe Sys Engineer

Columbus, OH

$51.50 - $65.50/hr

Required Qualifications Proven experience as a Mainframe Systems Engineer, Application Support Engineer, Configuration Engineer, or Build & Release Engineer. Strong proficiency in Python for ...

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Application Support Engineer information

See Columbus, OH salary details

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$45

$67

How much do application support engineer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for application support engineer in Columbus, OH is $45.35, according to ZipRecruiter salary data. Most workers in this role earn between $36.15 and $53.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Support Engineer, and why are they important?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are Application Support Engineers?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What is the job of an application support engineer?

An application support engineer is responsible for maintaining, troubleshooting, and resolving issues in software applications to ensure their smooth operation. They often work with users to diagnose problems, perform system updates, and utilize tools like ticketing systems and monitoring software. Strong technical skills, problem-solving abilities, and knowledge of programming or scripting are essential for this role.

How much does an application support engineer make in the US?

The average salary for an application support engineer in the US is around $70,000 to $90,000 per year, depending on experience, location, and industry. Entry-level roles typically start at lower salaries, while experienced engineers with certifications and specialized skills can earn over $100,000 annually.

What engineers make $500,000?

Senior-level application support engineers with extensive experience, specialized skills, and certifications can reach or exceed a $500,000 annual salary, especially in high-cost-of-living areas or within large technology companies. Achieving this level often requires expertise in cloud platforms, scripting, and system architecture, along with leadership responsibilities and performance bonuses.

What is L1, L2, and L3 application support?

In application support, L1 (Level 1) involves basic troubleshooting and initial user assistance, often handled by help desk staff. L2 (Level 2) provides more in-depth technical support, addressing complex issues that require specialized knowledge, while L3 (Level 3) involves advanced support, including code fixes or system modifications typically performed by developers or senior engineers. Application Support Engineers often work across these levels to ensure smooth operation and issue resolution.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by Application Support Engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.
What are the most commonly searched types of Application Support Engineer jobs in Columbus, OH? The most popular types of Application Support Engineer jobs in Columbus, OH are:
What are popular job titles related to Application Support Engineer jobs in Columbus, OH? For Application Support Engineer jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Application Support Engineer jobs in Columbus, OH look for? The top searched job categories for Application Support Engineer jobs in Columbus, OH are:
Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in Columbus, OH as of June 2026, with employment types broken down into 2% As Needed, 58% Full Time, 37% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $94,323 per year, or $45.3 per hour.
Sr Application Support Engineer

Sr Application Support Engineer

DHL

Westerville, OH • On-site

Full-time

Posted 7 days ago

DHL rating

7.0

Company rating: 7.0 out of 10

Based on 312 frontline employees who took The Breakroom Quiz

32nd of 61 rated delivery companies

Job description

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP.
This is a work from home/hybrid position working 5 days per week with core hours between 8AM and 5PM.
This position participates in a structured on-call rotation to support 24x7 operations. On-call duties are shared across the team and may require coverage during evenings, weekends, and holidays.
Responsibilities during on-call include responding to high-priority production incidents, coordinating resolution efforts, and ensuring service restoration within defined SLAs. As part of an AI-focused team, this role is also expected to actively contribute to the continuous improvement of support processes through automation, knowledge optimization, and the adoption of innovative tools and practices.
Senior Application Support Engineer (US-O)
Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.
Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities... we look forward to exploring career possibilities with you!
Job Description
The primary purpose of this role is the implementation of software applications and the support, administration, and maintenance of existing software applications. Provides documentation and training for existing applications when required. Participates and has the ability to provide leadership for disaster recovery exercises. Performs application development tasks when needed for root cause resolution while keeping within established development standards. Collaborates with senior support analysts and developers, and mentors junior staff as needed. Attends status meetings and/or regularly communicates progress against support activities.
  • Resolves production support issues in a timely manner, including during non-business work hours
  • Participates in 24/7 on call support responsibilities including maintenance windows and disaster recovery drills
  • Analyzes and provides technical support for moderate to complex application support issues.
  • Works with software vendors and developers to resolve highly complex application issues.
  • Performs troubleshooting, debugging and testing of application software
  • Configures and installs software and code in accordance to change management policies and procedures
  • Upgrades and migrates existing applications to new versions and new infrastructure.
  • Installs software patches and ensures best practices are used for software patching.
  • Analyzes support issues to identify repeat issues and proactive measures to prevent reoccurrences.
  • Develops and installs appropriate proactive solutions for the prevention of reoccurring issues.
  • Proactively suggests ways of improving system stability, availability, performance, and reliability.
  • Ensures the continuity of the business processes supported by one or many applications/services.
  • Communicates effectively with application users to relay incident and problem progress and proposes creative solutions as necessary.
  • Communicates effectively with manager, peers, and internal customers to relay status of work and raise challenges, concerns, questions, and issues as necessary.
  • Collaborates with developers to help author standard process and support related documents.
  • Understands database architecture, distributed infrastructure and various network technologies to support robust and scalable solutions for the organization.
  • Conducts issue review meetings with appropriate resources.
  • Establishes priorities and executes to achieve results.
  • Creates software release notes, support documents, and user documentation.
  • Performs simple to moderate application development tasks as needed and conforms to the relevant application development policies and procedures

Required Education and Experience
  • Bachelor's Degree in a relevant field or 5+ years of IT experience, required
  • Experience with iSeries/AS400 or similar tools, required
  • Experience supporting Manhattan WMi or similar WMS platforms, required
  • Proficiency in SQL, incident management platforms (e.g., ServiceNow), and cloud-native architecture, required
  • Familiarity with RESTful APIs, JSON, OAuth, and scripting (Python, PowerShell, Bash), preferred
  • Relevant certifications (ITIL, Oracle, IBM, Microsoft), preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.
Our Organization is an equal opportunity employer.

What DHL employees say

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About DHL

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When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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