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Application Support Engineer Jobs in Columbus, OH

GDH

Provisioning Support Engineer - VDI

Columbus, OH

$34.86 - $36.98/hr

Role Summary Seeking a detail-oriented Provisioning Support Engineer with a focus on employee compute environments. This position involves providing comprehensive support for Virtual Desktop ...

Express

DevOps Engineer

Columbus, OH · On-site

$51 - $69.75/hr

Experience working closely with developer along with supporting operations functions within an Agile/Scrum environment * Responsibility for related application, technology and data scalability and ...

Express

DevOps Engineer

Columbus, OH

$51 - $69.75/hr

KEY RESPONSIBILITIES Experience working closely with developer along with supporting operations functions within an Agile/Scrum environment Responsibility for related application, technology and data ...

Express & Bonobos

DevOps Engineer

Columbus, OH

$51 - $69.75/hr

Experience working closely with developer along with supporting operations functions within an Agile/Scrum environment * Responsibility for related application, technology and data scalability and ...

Express

DevOps Engineer

Columbus, OH

$51 - $69.75/hr

Experience working closely with developer along with supporting operations functions within an Agile/Scrum environment * Responsibility for related application, technology and data scalability and ...

Express

Senior DevOps Engineer

Columbus, OH

$125K - $161K/yr

Hands-on leadership of Architecture design and work closely with developer along with supporting operations functions within an Agile/Scrum environment * Responsibility for related application ...

Express

Senior DevOps Engineer

Columbus, OH · On-site

$125K - $161K/yr

Hands-on leadership of Architecture design and work closely with developer along with supporting operations functions within an Agile/Scrum environment * Responsibility for related application ...

Express

Senior DevOps Engineer

Columbus, OH · On-site

$125K - $161K/yr

... Engineer for our engineering team with experience to design, implement and scale our technologies ... application support through on-call cadence. Qualified candidates will bring the latest software ...

Express & Bonobos

Senior DevOps Engineer

Columbus, OH

$125K - $161K/yr

Hands-on leadership of Architecture design and work closely with developer along with supporting operations functions within an Agile/Scrum environment * Responsibility for related application ...

Express

Senior DevOps Engineer

Columbus, OH

$125K - $161K/yr

... Engineer for our engineering team with experience to design, implement and scale our technologies ... application support through on-call cadence. Qualified candidates will bring the latest software ...

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All JobsApplication Support Engineer JobsApplication Support Engineer Jobs in Columbus, OH

Application Support Engineer information

See Columbus, OH salary details

$17

$45

$67

How much do application support engineer jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for application support engineer in Columbus, OH is $45.35, according to ZipRecruiter salary data. Most workers in this role earn between $36.15 and $53.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Support Engineer, and why are they important?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are Application Support Engineers?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What is the job of an application support engineer?

An application support engineer is responsible for maintaining, troubleshooting, and resolving issues in software applications to ensure their smooth operation. They often work with users to diagnose problems, perform system updates, and utilize tools like ticketing systems and monitoring software. Strong technical skills, problem-solving abilities, and knowledge of programming or scripting are essential for this role.

How much does an application support engineer make in the US?

The average salary for an application support engineer in the US is around $70,000 to $90,000 per year, depending on experience, location, and industry. Entry-level roles typically start at lower salaries, while experienced engineers with certifications and specialized skills can earn over $100,000 annually.

What engineers make $500,000?

Senior-level application support engineers with extensive experience, specialized skills, and certifications can reach or exceed a $500,000 annual salary, especially in high-cost-of-living areas or within large technology companies. Achieving this level often requires expertise in cloud platforms, scripting, and system architecture, along with leadership responsibilities and performance bonuses.

What is L1, L2, and L3 application support?

In application support, L1 (Level 1) involves basic troubleshooting and initial user assistance, often handled by help desk staff. L2 (Level 2) provides more in-depth technical support, addressing complex issues that require specialized knowledge, while L3 (Level 3) involves advanced support, including code fixes or system modifications typically performed by developers or senior engineers. Application Support Engineers often work across these levels to ensure smooth operation and issue resolution.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by Application Support Engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.
What are the most commonly searched types of Application Support Engineer jobs in Columbus, OH? The most popular types of Application Support Engineer jobs in Columbus, OH are:
What are popular job titles related to Application Support Engineer jobs in Columbus, OH? For Application Support Engineer jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Application Support Engineer jobs in Columbus, OH look for? The top searched job categories for Application Support Engineer jobs in Columbus, OH are:
Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in Columbus, OH as of June 2026, with employment types broken down into 2% As Needed, 58% Full Time, 37% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $94,323 per year, or $45.3 per hour.
Provisioning Support Engineer - VDI

Provisioning Support Engineer - VDI

GDH

Columbus, OH

$34.86 - $36.98/hr

Other

Posted 19 days ago

Job description

Role Summary
Seeking a detail-oriented Provisioning Support Engineer with a focus on employee compute environments. This position involves providing comprehensive support for Virtual Desktop Infrastructure (VDI) platforms, assisting with user provisioning, and supporting project initiatives. The role demands a service-oriented mindset, strong technical expertise, and the ability to work in a fast-paced, global support environment, ensuring an exceptional client experience at all times.

Responsibilities

  • Manage incidents and service requests within a multi-disciplinary support environment, ensuring timely resolution.
  • Complete user service requests accurately and within established SLA metrics.
  • Act as a primary point of contact for a diverse, global client base, providing support across various regions and organizational levels.
  • Maintain clear and consistent communication with team members, documenting requests and feedback with precision.
  • Contribute to ongoing Virtual Desktop Infrastructure (VDI) project initiatives and provisioning efforts.
  • Support user provisioning processes in a global VDI environment.
  • Collaborate with cross-functional teams to resolve technical issues efficiently.
  • Follow up with clients to ensure satisfaction and issue resolution.
  • Maintain knowledge of industry best practices related to VDI and user provisioning.
  • Assist in identifying opportunities to improve support processes and workflows.

Qualifications

  • Minimum of 3 years of experience supporting Virtual Desktop Infrastructure (VDI) platforms.
  • Strong working knowledge of Windows 11 operating system and Active Directory.
  • Proficiency in Microsoft Office Suite, especially Excel and Outlook.
  • Familiarity with web browsers and web-based tools commonly used in enterprise environments.
  • Excellent communication and customer service skills, with confidence managing critical situations via phone.
  • Strong interpersonal skills and the ability to liaise effectively across teams and client groups.
  • Solutions-focused mindset with the ability to assess the business and technical impact of issues.
  • Ability to work independently, manage multiple priorities, and adapt to shifting demands.
  • Availability to work on-site in accordance with position requirements.
  • Must be legally authorized to work in the United States.

Publishing Pay Range: $34.86 - $36.98 Hourly

This position is based in office and requires employee to work on-site.

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