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Technical Support Engineer Jobs in Columbus, OH (NOW HIRING)

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description: Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...

Technical Engineer

Columbus, OH · On-site

$75 - $100/hr

Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...

Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...

Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...

Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

Join our dynamic team as a L2 Cloud Support Engineer where you will be the go-to technical resource driving the reliability, performance and security of enterprise-scale networks and cloud ...

As an IT Support Engineer on the DataServ/xFact team, you will provide on-site end user support at ... Maintain and update technical documentation * Participate in projects * Develop processes ...

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Showing results 1-20

Technical Support Engineer information

See Columbus, OH salary details

$36.2K

$76.3K

$115.4K

How much do technical support engineer jobs pay per year?

As of Aug 31, 2026, the average yearly pay for technical support engineer in Columbus, OH is $76,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $95,100.00 per year, depending on experience, location, and employer.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What are popular job titles related to Technical Support Engineer jobs in Columbus, OH?

For Technical Support Engineer jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer jobs in Columbus, OH look for?

The top searched job categories for Technical Support Engineer jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Technical Support Engineer jobs?

Cities near Columbus, OH with the most Technical Support Engineer job openings:

Infographic showing various Technical Support Engineer job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $76,337 per year, or $36.7 per hour.

MacOS Support Engineer

Columbus, OH • On-site

Other

Posted 10 days ago


Job description

Title: MacOS Support Engineer Location: Columbus, OH (Onsite) Duration: 12 Months contract

Required Skills:

  • 5+ years of experience in Desktop Support, Endpoint Engineering, Systems Engineering, or a related role.
  • Strong hands-on experience with Windows 10/11 administration and troubleshooting.
  • Strong hands-on experience with macOS administration and support.
  • Advanced knowledge of Microsoft Active Directory.
  • Experience with Group Policy (GPO) configuration and administration.
  • Experience with Active Directory user/group management, account provisioning, and troubleshooting.
  • Knowledge of cross-domain Active Directory environments.
  • Strong experience providing L2/L3 technical support and resolving escalated incidents.
  • Hands-on experience with MDM/UEM solutions, preferably Microsoft Intune or JumpCloud.
  • Experience with Citrix environments, including server and hosted desktop troubleshooting.
  • Knowledge of VDI technologies, including persistent and non-persistent virtual desktops.
  • Experience with endpoint hardware/software troubleshooting and diagnostics.
  • Knowledge of backup procedures and system recovery.
  • Strong incident management, troubleshooting, and RCA skills.
  • Experience with onboarding/offboarding and endpoint lifecycle management.
  • Strong understanding of digital workplace/end-user computing technologies.
  • Excellent analytical, problem-solving, verbal, and written communication skills.
  • Strong documentation and customer-service skills.
  • Ability to work independently and effectively in a fast-paced environment.
  • Strong teamwork and collaboration skills.
  • Willingness to work in a 24x7 support environment.

    About Logisoft:

    We represent Logisoft Technologies, Inc. with pride; We present ourselves as a premiere Technology, Consulting, Product Development, and Software Services Company.

    Our Head Office is located in South Plainfield, NJ, and Our Offices location is in Hyderabad, INDIA & Accra, GHANA.

    We are Microsoft Official Partners - A Microsoft Certified Partner that helps customers with a range of IT projects and specific IT solutions.

    We started our journey in the year 2008. In the past 17+ years, we have acquired the trust of many IT market leaders.

    LOGISOFT Technologies is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, national origin, ancestry, disability, marital status, or any other legally protected basis under federal, state or local law.

    Interested candidates can apply directly to this posting or they can reach