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Application Support Engineer Jobs in Columbus, OH

Provide technical support for in-house developed systems. * Perform testing of programming development. * Assist in creating, maintaining, and testing the Disaster Recovery Plan. Knowledge, Skills ...

Provide technical support for in-house developed systems. * Perform testing of programming development. * Assist in creating, maintaining, and testing the Disaster Recovery Plan. Knowledge, Skills ...

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description: Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...

Field Application Engineer '27

Columbus, OH · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

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Application Support Engineer information

See Columbus, OH salary details

$17

$46

$70

How much do application support engineer jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for application support engineer in Columbus, OH is $46.89, according to ZipRecruiter salary data. Most workers in this role earn between $37.40 and $54.81 per hour, depending on experience, location, and employer.

What is an application support engineer?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What are the key skills and qualifications needed to thrive as an application support engineer?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are some common challenges faced by application support engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What is the average salary for an application support engineer?

The average salary for an application support engineer in the US is approximately $70,000 to $90,000 per year, depending on experience, location, and industry. Professionals with specialized skills in troubleshooting, scripting, and familiarity with tools like SQL or Linux tend to earn higher salaries.

What are popular job titles related to Application Support Engineer jobs in Columbus, OH?

For Application Support Engineer jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Application Support Engineer jobs in Columbus, OH look for?

The top searched job categories for Application Support Engineer jobs in Columbus, OH are:

Infographic showing various Application Support Engineer job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $97,527 per year, or $46.9 per hour.

IT Application Support Engineer

Astemo

Sunbury, OH

Full-time

Re-posted 29 days ago


Job description

Company Name:

ASTEMO AMERICAS, INC.

Job Family:

Information Technology

Job Description:

Job Summary:

This position will support the Information Technology department relating to production systems administration. Provide ancillary support for BI Dashboards, Reporting, and Database Administration. This position will support many facilities within the region and report to the regional lead within this function. Travel will be required between 2 of our Ohio plants.

Job Responsibilities:

  • Administrate and support IT Production Systems to include Line Side Labeling, Traceability, IoT, and other systems as assigned.
  • Support for report and dashboard creation to include an understanding of the underlying data, data structure, and business terminology. Using a variety of BI tools to include SSRS (SQL Server Reporting Services), Tableau, Power BI and others as applicable.
  • Provide support to monitor, troubleshoot and tune existing databases.
  • Provide support to troubleshoot existing programs to resolve issues.
  • Provide technical support for in-house developed systems.
  • Perform testing of programming development.
  • Assist in creating, maintaining, and testing the Disaster Recovery Plan.

Knowledge, Skills, and Abilities:

  • Ability to solve complex problems through analysis to propose and implement appropriate countermeasures based on timing, quality, and cost.
  • Effective communication skills (written and oral) and problem-solving.
  • Demonstrated self-starter to complete tasks promptly and with minimal direction. Self-directed and motivated when given objectives.
  • Strong individual performer and a strong member when working within a team environment.
  • Ability and desire to learn.
  • Good interpersonal and negotiation skills.
  • Ability to manage multiple conflicting priorities.
  • Ability to interact with employees at all levels.

Qualifications:

  • Working knowledge of business systems in a manufacturing environment.
  • Proficient in programming languages to support end-user reporting requirements.
  • Understanding of Microsoft-based productivity software.
  • Working knowledge of SQL Databases & basic network configuration
  • Working Knowledge of IT Hardware and Software

Education: Associate's degree, applicable certificates, or equivalent IT experience.

Experience: Experience with C#, VB.net, JavaScript, JSON, and XML a plus

Job level is determined by various factors such as organization size, responsibility, career stage, and capabilities.

Supervisory Responsibilities: Will not supervise associates.

Travel: Travel will be required between 2 of our Ohio plants (Sunbury and Blanchester)

Physical Requirements:

  • Incumbents may be routinely exposed to equipment operational noise, heat, cold, and dust.
  • Incumbents may be required to stand, sit, squat, walk, bend, move, reach, or stretch for prolonged periods with no restrictions, as required by job duties.
  • Work in a safe and professional manner while adhering to all regulatory requirements (OSHA, EPA, State and Federal regulations, etc.).
  • Read, hear, speak, and see with no restrictions, as required by job duties.
  • Comprehend and adhere to management directions and/or safety instructions with no restrictions.
  • Effectively communicate in Business English language.
  • Pull, push, carry, lift, or move items up to 10 lbs. throughout the work shift without assistance, as required by job duties.
  • Pull, push, carry, lift or move materials/people/items/equipment weighing up to 50lbs or more during the work shift, with the use of Company provided "reach assistance technology" or "movement assist technology" (fork-lifts, pallet jacks, pulleys, dolly's, robotics reach equipment, etc.), as required by job duties.

Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin.

At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer.

If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to am-jobs@hitachiastemo.com when applying for the position.