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Application Support Engineer Jobs in Atlanta, GA

Global-e

Application Support Engineer

Atlanta, GA · On-site +1

Requirements * 5+ years of experience as an Application Support Engineer supporting, maintaining, and enhancing enterprise applications. * Understanding of application support methodologies and ...

Global-E

Application Support Engineer

Atlanta, GA · On-site

Requirements * 5+ years of experience as an Application Support Engineer supporting, maintaining, and enhancing enterprise applications. * Understanding of application support methodologies and ...

PamTen Inc

Jr Application Support Engineer

Atlanta, GA · On-site

PamTen Inc is a company seeking a Jr Application Support Engineer to join their Wealth Management team. This role focuses on managing the stability and optimization of Wealth Management systems ...

Frazier & Deeter

Production Support Engineer

Atlanta, GA · On-site

$40.50 - $52.75/hr

Junior to mid-level engineer with a solid technical foundation and interest in application support, integrations, and automation. * 3+ years of relevant experience in application support, production ...

Frazier & Deeter

Production Support Engineer

Atlanta, GA · Hybrid

$40.50 - $52.75/hr

Junior to mid-level engineer with a solid technical foundation and interest in application support, integrations, and automation. * 3+ years of relevant experience in application support, production ...

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Application Support Engineer information

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How much do application support engineer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for application support engineer in Atlanta, GA is $46.67, according to ZipRecruiter salary data. Most workers in this role earn between $37.21 and $54.57 per hour, depending on experience, location, and employer.

What is an application support engineer?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What are the key skills and qualifications needed to thrive as an application support engineer?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are some common challenges faced by application support engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What is the average salary for an application support engineer?

The average salary for an application support engineer in the US is approximately $70,000 to $90,000 per year, depending on experience, location, and industry. Professionals with specialized skills in troubleshooting, scripting, and familiarity with tools like SQL or Linux tend to earn higher salaries.

What are the most commonly searched types of Application Support Engineer jobs in Atlanta, GA?

The most popular types of Application Support Engineer jobs in Atlanta, GA are:

What are popular job titles related to Application Support Engineer jobs in Atlanta, GA?

For Application Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Application Support Engineer jobs in Atlanta, GA look for?

The top searched job categories for Application Support Engineer jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Application Support Engineer jobs?

Cities near Atlanta, GA with the most Application Support Engineer job openings:

Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $97,076 per year, or $46.7 per hour.

Application Support Engineer

krg technology inc

Alpharetta, GA • On-site

Full-time

Re-posted 8 days ago

Job description

Job Description

Job Title : Application Support Engineer

Location: Alpharetta , GA

Duration: Contract

Job Description:

Application Support Specialist will be part of a dynamic team responsible for Incident/problem management, support and monitoring in an ITIL focused delivery organization. We are looking for a well-rounded individual that has exposure and experience in system administration with a java background who can plug in to be a utility player in a team responsible for service delivery and post production support.

Experience required in the following areas:

  • System Administration background in Unix/Linux environments
  • Experience working with/supporting monitoring applications including Apica, NimSoft, AppDynamics and Splunk. AppDynamics experience is a must have.
  • Strong technical background in system engineering, tools and understanding of application architecture
  • Thorough understanding of databases, web server/load balancing and Application server is required. Oracle/Mongo/WebSphere/Tomcat
  • Demonstrate ability to manage and drive multiple projects within a dynamic environment
  • Experience in a global, multi-site, multi-function shared services environment is preferred
  • Background in incident/problem management
  • Ability to work independently and troubleshoot issues in the application runtime environment.
  • Excellent verbal and written skills.

Technical Skills Required

  • Experience in system administration role in a Unix and Middleware capacity
  • Experience with diagnostics tools used for enterprise monitoring to identify root cause like NimSoft (CA-UIM), Apica, AppDynamics and Splunk
  • Proficient in scripting languages including shell, Python and use of regular expressions
  • Experience with Release management
  • Experience with the following environments/languages Java, Midrange, X86
  • Experience with multiple protocols like HTTP, HTTPS, TCP and technologies like JSON, HTML, XML and web services
  • Experience working in DevOps, MicroServices environment in an operational capacity
  • Exposure with the following tools/applications: Kafka, Zookeeper, Eureka
  • Exposure supporting/monitoring applications in a Software as a Service (SaaS) model

EDUCATION/EXPERIENCE:

  • Bachelor's degree in related technical field; Master's degree preferred
  • 5-7 years industry experience
  • 3-5 years in system administration
  • 3-5 years supporting monitoring tools in an application support environment
  • 1-3 years in Java development
  • 1-3 years in working SaaS, DevOps, MicroService support models
Additional Information

All your information will be kept confidential according to EEO guidelines.

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About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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