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Application Support Engineer Jobs in Atlanta, GA

Frazier & Deeter

Production Support Engineer

Atlanta, GA · Hybrid

$40.50 - $52.75/hr

Junior to mid-level engineer with a solid technical foundation and interest in application support, integrations, and automation. * 3+ years of relevant experience in application support, production ...

US Bank

Software Support Engineer

Atlanta, GA · On-site

... Support Engineer serves as the highest level of technical escalation support for the Converge ... Analyze application logs, transaction logs, middleware components, databases, and infrastructure ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) Location: Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) Location: Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits ...

BestInBoating

Support Engineer

Kennesaw, GA · Hybrid

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) Location: Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite ... Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to ...

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Application Support Engineer information

See Atlanta, GA salary details

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$46

$69

How much do application support engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for application support engineer in Atlanta, GA is $46.67, according to ZipRecruiter salary data. Most workers in this role earn between $37.21 and $54.57 per hour, depending on experience, location, and employer.

What is an application support engineer?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What are the key skills and qualifications needed to thrive as an application support engineer?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are some common challenges faced by application support engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What is the average salary for an application support engineer?

The average salary for an application support engineer in the US is approximately $70,000 to $90,000 per year, depending on experience, location, and industry. Professionals with specialized skills in troubleshooting, scripting, and familiarity with tools like SQL or Linux tend to earn higher salaries.

What are the most commonly searched types of Application Support Engineer jobs in Atlanta, GA?

The most popular types of Application Support Engineer jobs in Atlanta, GA are:

What are popular job titles related to Application Support Engineer jobs in Atlanta, GA?

For Application Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Application Support Engineer jobs in Atlanta, GA look for?

The top searched job categories for Application Support Engineer jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Application Support Engineer jobs?

Cities near Atlanta, GA with the most Application Support Engineer job openings:

Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $97,080 per year, or $46.7 per hour.

Production Support Engineer

Frazier & Deeter

Atlanta, GA • Hybrid

$40.50 - $52.75/hr

Full-time

Re-posted 3 days ago

Job description

Join Frazier & Deeter and be a part of a rapidly growing Top 50 accounting & advisory firm that has been repeatedly named a Best Firm to Work For, a Best Firm for Women and a Pacesetter firm among U.S. accounting firms. With several offices across the U.S., UK, and India, there is a spot for you!  

We serve clients of all sizes across the United States and the globe, with a suite of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people. 

At Frazier & Deeter, we're committed to training, mentoring, and developing our staff members. With our emphasis on Investing in Relationships to Make a Difference and a Firmwide Focus on Inclusion, we help each other grow in every aspect of life.  

Job Summary:

Frazier & Deeter is looking for a Production Support Engineer who is passionate about technology, user support, and continuous improvement. In this role, you will help maintain and support the firm's growing portfolio of applications, automations, integrations, and AI-enabled solutions while delivering exceptional service to internal stakeholders. This is an excellent opportunity for a technology professional seeking hands-on experience in a fast-paced environment where innovation and collaboration are valued.

Duties & Responsibilities:

  • Provide day-to-day support for internally built tools, automations, integrations, and AI-enabled capabilities under the guidance of the Senior Production Support Engineer.
  • Monitor production processes, review basic logs, document incidents, and assist with initial triage and escalation.
  • Support newly acquired teams during post-cutover stabilization by helping resolve common issues quickly and documenting recurring pain points.
  • Maintain support documentation, runbooks, known-issue lists, and user-facing troubleshooting materials.
  • Coordinate with business analysts to capture feedback and route enhancement requests appropriately.
  • Assist with proactive monitoring and validation of integrations, automations, and data workflows.
  • Help reduce development-team interruptions by absorbing operational support tasks that fall outside the service desk skill set.

Education & Experience: 

  • Junior to mid-level engineer with a solid technical foundation and interest in application support, integrations, and automation.
  • 3+ years of relevant experience in application support, production support, integrations, or a related technical role
  • Bachelor's degree in a related field preferred; relevant experience may be considered in lieu of a degree.
  • Ability to troubleshoot issues methodically and escalate with clear documentation.
  • Basic understanding of APIs, logs, data flows, business applications, or automation platforms preferred.
  • Strong customer-service mindset and ability to support users during periods of change.
  • Comfort working closely with development, business analysis, support, and project teams.
  • Interest in growing into more advanced production support, development, or integration responsibilities over time.

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