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Application Support Engineer Jobs in Atlanta, GA

BestInBoating

Support Engineer

Kennesaw, GA · Hybrid

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) Location: Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) Location: Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) Location: Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite ... Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to ...

National Carwash Solutions

Support Engineer

Atlanta, GA · On-site

Support Engineer Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited with the successful resolution of ...

National Carwash Solutions

Support Engineer

Atlanta, GA · On-site

Support Engineer Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited with the successful resolution of ...

National Carwash Solutions

Support Engineer

Atlanta, GA · On-site

Support Engineer Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited with the successful resolution of ...

Masterapp Labs

Azure Cloud Engineer

Milton, GA · On-site

$53 - $70.75/hr

Azure Cloud Engineer Location: Atlanta, GA (Onsite) Employment Type: Contract Experience Required ... The ideal candidate will possess strong expertise in Azure cloud technologies, application support ...

New

SolGenie

Application Operations Engineer

Atlanta, GA · On-site

Support Application maintenance activities * Managing Daily data processing & troubleshoot failures ... Good experience in a DevOps environment / Operations team / Infrastructure Operations team.

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All JobsApplication Support Engineer JobsApplication Support Engineer Jobs in Atlanta, GA

Application Support Engineer information

See Atlanta, GA salary details

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How much do application support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for application support engineer in Atlanta, GA is $46.67, according to ZipRecruiter salary data. Most workers in this role earn between $37.21 and $54.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an application support engineer?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What is an application support engineer?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

Is an application support engineer a good career?

An application support engineer is a viable career option, as it involves troubleshooting and maintaining software systems, which are essential in many industries. The role often requires technical skills, knowledge of tools like SQL and scripting, and certifications such as ITIL or CompTIA. It offers opportunities for career growth into roles like systems analyst or technical lead, with a generally stable job outlook.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by application support engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.

What are the most commonly searched types of Application Support Engineer jobs in Atlanta, GA?

The most popular types of Application Support Engineer jobs in Atlanta, GA are:

What are popular job titles related to Application Support Engineer jobs in Atlanta, GA?

For Application Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Application Support Engineer jobs in Atlanta, GA look for?

The top searched job categories for Application Support Engineer jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Application Support Engineer jobs?

Cities near Atlanta, GA with the most Application Support Engineer job openings:

Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $97,080 per year, or $46.7 per hour.

Support Engineer

BestInBoating

Kennesaw, GA • Hybrid

$45K - $60K/yr

Full-time

Re-posted 24 days ago

Job description

Description

Position Title: Support Engineer

Department: Information Technology

Reports To: Chief Information Officer (CIO)

Location: Acworth, GA (Hybrid/On-site as needed)

Salary Range: $45,000 - 60,000 annually + benefits


Summary

The Support Engineer will serve as the first line of technical support for the organization, ensuring timely and effective resolution of end-user issues. This role is also responsible for contributing to documentation, internal process improvement, and the development of internal support tools that enhance IT service delivery.


Key Responsibilities

Provide Tier 1 support for hardware, software, and network issues across the organization.

Respond to and resolve help desk tickets in a timely and professional manner.

Assist in the configuration and deployment of ManageEngine, NITRO, and Auvik.

Document support procedures, troubleshooting steps, and knowledge base articles.

Collaborate with the Network Engineer and Junior Developer to improve internal IT tools and workflows.

Participate in onboarding and offboarding processes for employees.

Support inventory management and asset tracking for IT equipment.


Preferred Experience

Exposure to ITSM platforms like ManageEngine.

Experience with scripting or automation tools (e.g., PowerShell, Python).

Familiarity with network monitoring or endpoint management tools.

CompTIA Network+

Utilization Breakdown

End-user Support 40%


Documentation 20%

Internal Support Tool Development 20%

Other (training, meetings, etc.) 20%

Performance Evaluation & Incentive Structure

Bonus Potential: Target bonus of up to 10% of base salary, based on quarterly KPI performance and annual evaluation.


Requirements

Required Skills & Qualifications

2+ years of experience in IT support or help desk roles.

Strong knowledge of Windows and macOS environments, Microsoft 365, and common business applications.

Familiarity with ticketing systems and remote support tools.

Excellent communication and customer service skills.

Ability to document technical processes clearly and concisely.

CompTIA A+

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