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Entry Level It Support Engineer Jobs in Atlanta, GA

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

CorDx

IT Support Engineer

Alpharetta, GA

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

Unifi

Senior IT Support Engineer

Atlanta, GA · On-site

General information Job Title Senior IT Support Engineer Date Tuesday, July 28, 2026 Entity Unifi Aviation, LLC Posting City Atlanta Posting State Georgia Exempt or Non-Exempt Position Exempt Shift A.

Academy of Scholars

IT Technician

Decatur, GA · On-site

We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient ...

CNR Technologies

Helpdesk Engineer

Woodstock, GA · On-site

$20K - $35K/yr

Training & development CNR Technologies is seeking an enthusiastic Entry-Level IT Support Engineer (Tier 1) to join our growing team. This role is perfect for someone starting their IT career who ...

Academy Of Scholars

IT Technician

Decatur, GA · On-site

We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Information Technology Reports To: Chief Information Officer (CIO) Location: Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits Summary The Support Engineer ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Information Technology Reports To: Chief Information Officer (CIO) Location: Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits Summary The Support Engineer ...

Traina Enterprises

Support Engineer

Kennesaw, GA · Hybrid

$45K - $60K/yr

Information Technology Reports To: Chief Information Officer (CIO) Location: Acworth, GA (Hybrid/On-site as needed) Salary Range: $45,000 - 60,000 annually + benefits Summary The Support Engineer ...

Global IT Family

IT Support Specialist

Conyers, GA · On-site

Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...

ACI Infotech

IT Support Manager

Atlanta, GA · On-site

L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap between IT, business teams, and engineering so that IT support is proactive, effective, and aligned ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of the nation ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA

$20.50 - $28.25/hr

Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of ...

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All JobsIt Support Engineer JobsEntry Level It Support Engineer JobsEntry Level It Support Engineer Jobs in Atlanta, GA

Entry Level It Support Engineer information

See Atlanta, GA salary details

$15

$38

$65

How much do entry level it support engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level it support engineer in Atlanta, GA is $38.34, according to ZipRecruiter salary data. Most workers in this role earn between $28.41 and $44.86 per hour, depending on experience, location, and employer.

What is an entry level IT support engineer?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

What are some common challenges faced by entry level IT support engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

Is an Entry Level IT Support Engineer support a good entry-level job?

An Entry Level IT Support Engineer role is considered a good entry-level job for those interested in IT, as it provides foundational experience in troubleshooting, hardware, software, and network issues. It often requires basic certifications like CompTIA A+ and offers opportunities to develop technical skills and advance in IT careers.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are the key skills and qualifications needed to thrive as an entry level IT support engineer?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.
What are the most commonly searched types of It Support Engineer jobs in Atlanta, GA? The most popular types of It Support Engineer jobs in Atlanta, GA are:
What are popular job titles related to Entry Level It Support Engineer jobs in Atlanta, GA? For Entry Level It Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support Engineer jobs in Atlanta, GA look for? The top searched job categories for Entry Level It Support Engineer jobs in Atlanta, GA are:
Entry Level It Support Engineer jobs near you
Infographic showing various Entry Level It Support Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,750 per year, or $38.3 per hour.

IT Support Engineer

CorDx

Alpharetta, GA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago

Job description

About Us
CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.
The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting.
Responsibilities
  • 1. Technical Support and Troubleshooting
    Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.
  • 2. Device Management and Maintenance
    Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.
  • 3. User Account and Access Management
    Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.
  • 4. Software Installation and Update Management
    Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.
  • 5. Network Support and Security Protection
    Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.
  • 6. Email Security and Anti-Phishing Measures
    Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.
  • 7. Data Backup and Recovery
    Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.
  • 8. Information Security Compliance and Training
    Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.
  • 9. Support IT Projects and Technology Deployment
    Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.
  • 10. Documentation and Reporting
    Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality.

Requirements
  • Bachelor's degree in information technology or computer science.
  • Proven work experience as a technical support engineer.
  • Knowledge of web services, API, and IP-based protocols.
  • Industry knowledge and/or experience relating to AI
  • Knowledge of computer hardware and networking systems.
  • Good time management skills.
  • Good interpersonal skills.
  • Ability to troubleshoot complex hardware and software issues.
  • Excellent written and verbal communication skills.

Benefits
  • Medical Insurance
  • Retirement Plan
  • Paid Time-Off
  • Opportunities for professional development and career advancement

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