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Entry Level It Support Engineer Jobs in Atlanta, GA

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of the nation ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA

$20.50 - $28.25/hr

Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Job Type Full-time Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College ...

Multi Family

IT Support Specialist

Atlanta, GA · Remote

$35/hr

Job Brief We are seeking a reliable and technically skilled IT Support Specialist to provide day-to-day technical assistance to employees and help maintain the organization's IT systems. The ...

Posted today

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...

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Showing results 21-40

All JobsIt Support Engineer JobsEntry Level It Support Engineer JobsEntry Level It Support Engineer Jobs in Atlanta, GA

Entry Level It Support Engineer information

See Atlanta, GA salary details

$15

$38

$65

How much do entry level it support engineer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level it support engineer in Atlanta, GA is $38.34, according to ZipRecruiter salary data. Most workers in this role earn between $28.41 and $44.86 per hour, depending on experience, location, and employer.

What is an entry level IT support engineer?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

What are the key skills and qualifications needed to thrive as an entry level IT support engineer?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced by entry level IT support engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are the most commonly searched types of It Support Engineer jobs in Atlanta, GA?

The most popular types of It Support Engineer jobs in Atlanta, GA are:

What are popular job titles related to Entry Level It Support Engineer jobs in Atlanta, GA?

For Entry Level It Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support Engineer jobs in Atlanta, GA look for?

The top searched job categories for Entry Level It Support Engineer jobs in Atlanta, GA are:

Entry Level It Support Engineer jobs near you
Infographic showing various Entry Level It Support Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution, with an average salary of $79,750 per year, or $38.3 per hour.

IT Support Tech

SOUTH COLLEGE

Marietta, GA • On-site

$20.50 - $28.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

South College rating

7.4

Company rating: 7.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

337th of 619 rated colleges and universities

Job description

Description:

Information Technology Support Technician


Benefits

  • Front Loaded PTO
  • Tuition Assistance
  • Medical, Dental, Vision
  • 401(k) – with Employer Contribution

South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.


20,000 Students

10 Campuses

Competency Based Education

Online


IT Support Tech


The IT Support Tech is sharply focused on providing enterprise level technical support for South College remote and onsite users. The ideal candidate will work afternoons/evenings Monday-Friday. Broadly, this position provides front-line technical support for nearly all of the systems for which IT Services is responsible. Responsibilities include installation and/or configuration of computing hardware (computers, network switches, printers, etc.), software, A/V devices, network cabling, diagnostics, troubleshooting and end-user assistance.


Responsibilities

  • Document incoming helpdesk requests using internal ticketing system
  • Install, repair and maintain desktop and laptop computers, peripherals and related systems
  • Provide end user support via remote assistance, in person and telephone.
  • Support and enforce company information policies and procedures.
  • Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone
  • Assist in maintaining hardware and software inventory for asset management.
  • Install and support AV equipment for classrooms, conference rooms and auditoriums
  • Demonstrate broad knowledge of technology principles, practices, and procedures
  • Self-manage in a way that allows flexibility to support multiple tasks at any given time
  • Assist in updating support documents within knowledge management for the IT Services team, as well as end users
  • End-user Account Management
  • Build and maintain relationships across departments
  • Other duties may be assigned

Benefits

  • Medical, Dental, Vision
  • 401(k) – with Employer Contribution
  • Front Loaded PTO
  • Tuition Assistance
Requirements:

Education

  • Associate degree in Computer Science or equivalent experience

Experience

  • 2+ years of overall IT experience
  • 2+ years’ experience supporting Microsoft Windows and Apple Mac OS environment
  • 2+ years’ experience supporting Microsoft Office applications
  • Knowledge of network security practices and Antivirus software
  • Exceptional analytic and problem-solving skills
  • Self-motivated and able to work across diverse technical and non-technical teams
  • Good written, verbal and interpersonal communication skills
  • Exceptional Customer-oriented attitude
  • ITIL (foundational level, but exposure to more detail than foundation is often necessary)

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Walking, lifting, manage use of technology, equipment operation.
  • Must be able to utilize standard office equipment, i.e. desktop computer, monitor, keyboard, and telephone system.
  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • This is largely a sedentary role; however, some filing is required.
  • This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

What South College employees say

Pay

Hours and flexibility

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