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Entry Level It Support Engineer Jobs Near Me

Description As an IT Support Engineer on the DataServ/xFact team, you will provide on-site end user support at customer locations, troubleshooting and resolving issues related to devices, software ...

As an IT Support Engineer on the DataServ/xFact team, you will provide on-site end user support at customer locations, troubleshooting and resolving issues related to devices, software, and ...

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who ...

IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who ...

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...

We're looking for a dependable IT Support Specialist to provide responsive technical support and excellent service to computer, phone, and mobile device users across multiple locations. This role ...

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Entry Level It Support Engineer information

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How much do entry level it support engineer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for entry level it support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

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A map of the United States highlighting the number of Entry Level It Support Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Entry Level It Support Engineer job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT Support Engineer

Newark, OH • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago


Key responsibilities

  • Provide on-site end user support by troubleshooting and resolving issues related to devices, software, and connectivity.

  • Serve as a primary liaison between the customer and the DataServ/xFact teams to ensure effective communication.

  • Support and maintain customer technologies, including hardware and software, to ensure ongoing functionality.


Job description

Description

As an IT Support Engineer on the DataServ/xFact team, you will provide on-site end user support at customer locations, troubleshooting and resolving issues related to devices, software, and connectivity. Success in this role requires strong communication skills, a customer-focused mindset, and the ability to adapt quickly to different environments while delivering exceptional technical support.


Why you'll love us:

We care. We coach. We lead. It's truly the people who make working here great. We are a collaborative environment and supportive of one another, providing flexibility when needed. As lifelong learners, promoting from within is a priority to provide our team members opportunities for internal mobility and growth. DataServ/xFact offers a competitive compensation plan including paid holidays, PPTO, discretionary bonuses, 401K (with match), medical, dental, vision, life, STD, and LTD benefits along with many other inclusive benefits and perks!


About DataServ / xFact:

DataServ/xFact bring together nearly 40 years of experience delivering innovative technology solutions to public and commercial sectors. We combine a strong foundation in Technology with a fast growing, mission-driven team focused on building impactful solutions for our existing and growing customer base that spans the country. Our culture is collaborative, driven, and focused on doing meaningful work that creates real value.


What you'll do:

  • Represent DataServ/xFact in a positive and professional manner to colleagues, customer base and vendors
  • Work on-site at customer location(s)
  • Serve as a primary liaison between the customer and the DataServ/xFact teams to ensure a strong line of communication
  • Help desk responsibilities
  • Support and maintain customer technologies and ensure ongoing functionality
  • Troubleshoot hardware and software issues such as laptops, desktops, smartboards, projectors, printers, sound systems, application deployments and similar type technologies
  • Participate in customer meetings
  • Maintain and update technical documentation
  • Participate in projects
  • Develop processes, implement effective workflow and embrace best practices
  • Potential on-call responsibilities, as assigned
  • Be a supportive team member to others
  • Provide redundancy and backup support for other team members
  • All other duties as assigned

Additional proficiencies we seek:

  • Strong computer skills, including Microsoft Office products (Teams, Outlook, Excel, Word, PowerPoint)
  • CompTIA certification (preferred but not required)
  • Strong verbal and written communications and time management skills
  • Critical and analytical thinking skills

What we require:

  • Relevant prior work experience
  • Local travel between customer sites
  • Mechanically inclined; ability to use hand tools and climb ladders
  • Meet physical demands of the position including, but not limited to, the ability to lift and handle up to 45 pounds of materials, bend, stoop and stretch as required for placement and retrieval of materials or equipment on shelving, with or without reasonable accommodation
  • Honesty, integrity, and the desire to contribute to and support a close-knit team
  • Pre-employment drug screening required
  • Pre-employment driver's license and background checks required

DataServ/xFact is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable laws, including race, color, religion, national origin, ancestry, age, gender, marital status, military status, sexual orientation, disability, or medical condition.