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Entry Level It Support Engineer Jobs in Minnesota

Merge IT

IT Support Engineer - Winona, MN

Winona, MN · On-site

Merge IT is seeking a reliable and customer-focused IT Support Engineer to provide onsite support at a one-person site in Winona, MN. The role involves handling day-to-day IT support needs in a ...

TEKsystems

IT Support Specialist

Eden Prairie, MN

$28 - $32/hr

TEKsystems currently has an IT Support Specialist opportunity available with one of our growing client sin Eden Prairie, MN. This will be on-site in Eden Prairie, MN and start as a 6 month contract ...

Accra Care, Inc

IT Support Specialist

Minnetonka, MN · On-site

$23.50 - $29.38/hr

As an IT Support Specialist, you will be the face of IT to our internal AMG staff as you provide IT assistance to them on a regular basis. Your ability to efficiently resolve technical issues will ...

mcw

IT Support Tech, Senior

Orlando, FL

$20 - $27.50/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

mcw

IT Support Tech, Senior

Orlando, FL

$20 - $27.50/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

Calabrio

IT Support Technician

Minneapolis, MN

$22.50 - $30.75/hr

We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...

Centrav Inc.

IT Support Specialist

Burnsville, MN

Centrav Inc. is currently seeking a qualified IT Support Specialist to be responsible for providing help desk support to end-users including support for hardware, software, telephone and other ...

Super Radiator Coils

IT Support Technician

Chaska, MN · On-site

$65K - $75K/yr

This position provides walk-up, desk-side, remote service technical support to employees at Super Radiator Coils Chaska Division and Remote Offices. IT Support Technicians are often involved in the ...

Horwitz Inc

IT Support Specialist - Field

New Hope, MN · On-site

$55K - $65K/yr

The Field IT Support Specialist provides technical support at our main office and remote jobsites ... Experience supporting technology in construction, engineering, manufacturing, or other field-based ...

U.S. Navy

IT Support Specialist

Biwabik, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Dawson, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Watkins, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Alden, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsIt Support Engineer JobsEntry Level It Support Engineer JobsEntry Level It Support Engineer Jobs in Minnesota

Entry Level It Support Engineer information

See Minnesota salary details

$16

$39

$66

How much do entry level it support engineer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level it support engineer in Minnesota is $39.05, according to ZipRecruiter salary data. Most workers in this role earn between $28.94 and $45.67 per hour, depending on experience, location, and employer.

What is an entry level IT support engineer?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

What are the key skills and qualifications needed to thrive as an entry level IT support engineer?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced by entry level IT support engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are popular job titles related to Entry Level It Support Engineer jobs in Minnesota?

For Entry Level It Support Engineer jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support Engineer jobs in Minnesota look for?

The top searched job categories for Entry Level It Support Engineer jobs in Minnesota are:

Entry Level It Support Engineer jobs near you
Infographic showing various Entry Level It Support Engineer job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $81,223 per year, or $39 per hour.

IT Support Engineer - Winona, MN

Winona, MN • On-site

Merge IT
IT Services • 201 - 500 employees
Learn more about Merge ITexternal

Full-time

Re-posted 15 days ago

Job description

Job Summary:
Merge IT is seeking a reliable and customer-focused IT Support Engineer to provide onsite support at a one-person site in Winona, MN. The role involves handling day-to-day IT support needs in a Windows environment, focusing on hardware replacement, device imaging, and user support.
Responsibilities:
• Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities
• Reimage and deploy PCs as part of refresh or break/fix processes
• Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals
• Support users with Office 365 applications and Windows OS issues
• Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools
• Collaborate remotely with team members across other locations to resolve complex issues
• Perform basic hands-and-feet network support: check switch power status, create console sessions as directed
• Ensure timely and professional communication with end users and team leads
Qualifications:
Required:
• Strong experience supporting Windows desktop environments
• Proven hands-on experience with Office 365 at the deskside level
• Basic knowledge of device imaging, reimaging, and PC deployment best practices
• Excellent problem-solving and customer service skills
Preferred:
• Experience using ServiceNow or similar ticketing systems
• Familiarity with Windows Autopilot deployments
• Hands-and-feet network support (switch checks, console sessions)
• Certifications such as A+, MCP, or ITIL are a plus but not required
Company:
Merge IT offers transformative staffing solutions, technology, digital and business systems for all types of companies. Founded in 2014, the company is headquartered in Fort Lauderdale, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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