Columbus, OH · On-site
$60K - $70K/yr
The Helpdesk Support Engineer will provide remote and onsite technical support to clients. Serve as a trusted advisor to clients and react promptly to support requests with rapid resolution. This ...
Columbus, OH · On-site
$60K - $70K/yr
The Helpdesk Support Engineer will provide remote and onsite technical support to clients. Serve as a trusted advisor to clients and react promptly to support requests with rapid resolution. This ...
This person understands both the technical and operational sides of the business, can support critical plant communications infrastructure, and effectively partner with operations, engineering, and ...
New
This person understands both the technical and operational sides of the business, can support critical plant communications infrastructure, and effectively partner with operations, engineering, and ...
New
Columbus, OH · On-site
$90K - $120K/yr
Plant Support Engineer - Electrical Nuclear Power Facility Location: Toledo, OH. Onsite. Schedule ... Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ...
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Columbus, OH · On-site
$90K - $120K/yr
Plant Support Engineer - Electrical Nuclear Power Facility Location: Toledo, OH. Onsite. Schedule ... Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in-service products, that may include pressurized cylinders, consumer products/appliances, HVAC components ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in-service products, that may include pressurized cylinders, consumer products/appliances, HVAC components ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in-service products, that may include pressurized cylinders, consumer products/appliances, HVAC components ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in-service products, that may include pressurized cylinders, consumer products/appliances, HVAC components ...
Resident Network Support Engineer - Juniper/Mist (Columbus, OH) We are looking for a Resident ... Provides direct post-sales systems on-site technical support for reactive and proactive customers.
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Resident Network Support Engineer - Juniper/Mist (Columbus, OH) We are looking for a Resident ... Provides direct post-sales systems on-site technical support for reactive and proactive customers.
As Senior Product Support Engineer, you will serve as the technical authority and product life cycle leader for products manufactured both domestically and through a global supplier network across ...
As Senior Product Support Engineer, you will serve as the technical authority and product life cycle leader for products manufactured both domestically and through a global supplier network across ...
This person understands both the technical and operational sides of the business, can support critical plant communications infrastructure, and effectively partner with operations, engineering, and ...
This person understands both the technical and operational sides of the business, can support critical plant communications infrastructure, and effectively partner with operations, engineering, and ...
Columbus, OH · On-site
Summary/Objective The Application Support Engineer serves as a tier 2 technical resource for ODW Logistics' Transportation Management System (TMS). This role investigates and resolves production ...
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Columbus, OH · On-site
Summary/Objective The Application Support Engineer serves as a tier 2 technical resource for ODW Logistics' Transportation Management System (TMS). This role investigates and resolves production ...
Groveport, OH · On-site
$67K - $127K/yr
... support in the engineering, construction, installation, startup, and commissioning of natural gas reciprocating engines/compressors and electric driven reciprocating compressors • Manage multiple ...
Groveport, OH · On-site
$67K - $127K/yr
... support in the engineering, construction, installation, startup, and commissioning of natural gas reciprocating engines/compressors and electric driven reciprocating compressors • Manage multiple ...
As Senior Product Support Engineer, you will serve as the technical authority and product life cycle leader for products manufactured both domestically and through a global supplier network across ...
As Senior Product Support Engineer, you will serve as the technical authority and product life cycle leader for products manufactured both domestically and through a global supplier network across ...
Westerville, OH · On-site
$54 - $72.25/hr
Join our dynamic team as a L2 Cloud Support Engineer where you will be the go-to technical resource driving the reliability, performance and security of enterprise-scale networks and cloud ...
Westerville, OH · On-site
$54 - $72.25/hr
Join our dynamic team as a L2 Cloud Support Engineer where you will be the go-to technical resource driving the reliability, performance and security of enterprise-scale networks and cloud ...
As Senior Product Support Engineer, you will serve as the technical authority and product life cycle leader for products manufactured both domestically and through a global supplier network across ...
As Senior Product Support Engineer, you will serve as the technical authority and product life cycle leader for products manufactured both domestically and through a global supplier network across ...
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Columbus, OH · On-site
Technical support includes participation in construction planning and design, interpretation of ... Project Execution: Ensure project engineering activities comply with company and contract ...
Columbus, OH · On-site
$110K - $160K/yr
Technical Development Engineer - Acrylic Polymer & Profiles REPORTS TO: General Manager of Acrylic ... Provide technical support to polymer sales representatives and customers for acrylic polymer ...
Columbus, OH · On-site
$110K - $160K/yr
Technical Development Engineer - Acrylic Polymer & Profiles REPORTS TO: General Manager of Acrylic ... Provide technical support to polymer sales representatives and customers for acrylic polymer ...
Columbus, OH · On-site +1
Provide inbound first-level support to internal customers * Follow up with users as needed to ... Offers opportunities for cross-functional training within the department to gain broader technical ...
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Columbus, OH · On-site +1
Provide inbound first-level support to internal customers * Follow up with users as needed to ... Offers opportunities for cross-functional training within the department to gain broader technical ...
Columbus, OH · On-site
Provide inbound first-level support to internal customers * Follow up with users as needed to ... Offers opportunities for cross-functional training within the department to gain broader technical ...
Columbus, OH · On-site
Provide inbound first-level support to internal customers * Follow up with users as needed to ... Offers opportunities for cross-functional training within the department to gain broader technical ...
Beyond our connectivity solutions, we also provide local news, programming and regional sports via ... of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months ...
Beyond our connectivity solutions, we also provide local news, programming and regional sports via ... of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months ...
$37.5K - $45K
4% of jobs
$45K - $52.4K
12% of jobs
$58K is the 25th percentile. Wages below this are outliers.
$52.4K - $59.9K
12% of jobs
$59.9K - $67.3K
13% of jobs
The median wage is $73.1K / yr.
$67.3K - $74.8K
12% of jobs
$74.8K - $82.2K
9% of jobs
$82.2K - $89.7K
8% of jobs
$95K is the 75th percentile. Wages above this are outliers.
$89.7K - $97.1K
9% of jobs
$97.1K - $104.6K
9% of jobs
$104.6K - $112K
4% of jobs
$112K - $119.5K
10% of jobs
$37.5K
$79K
$119.5K
For L1 Technical Support Engineer jobs, the most frequently searched job titles are:
The top searched job categories for L1 Technical Support Engineer jobs are:
Cities with the most L1 Technical Support Engineer job openings:
States with the most job openings for L1 Technical Support Engineer jobs include:
$60K - $70K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Growing Managed IT Services provider (MSP) seeking a skilled and customer-focused Help Desk Engineer to join our Help Desk Services team. The ideal candidate brings strong troubleshooting skills, clear communication, and a proactive approach to service delivery. Must be able to travel to client sites in the Columbus Metro Area as needed for onsite support service, and work remotely in a fast-paced, client focused environment.
Minimum 3 years proven experience working in a helpdesk environment and in person at client sites providing Tier 2+ helpdesk support. Must be comfortable in a highly visible, fast-paced, multi-client, Managed IT Services Provider (MSP) environment. Advanced knowledge and trouble shooting skills. The ideal candidate has strong hands-on technical experience across Microsoft Azure/SharePoint/Teams/Office 365 platforms with a keen business sense and exceptional customer service/client-facing skills, for mid-level commercial clients. Must be able to work well and quickly, individually and as a team, to solve client issues. Excellent initiative, customer service and communication skills.
Responsibilities:
The Helpdesk Support Engineer will provide remote and onsite technical support to clients. Serve as a trusted advisor to clients and react promptly to support requests with rapid resolution. This position requires onsite technical support as client needs arise and candidate must be able to commute as scheduled and in emergencies.
The Helpdesk Support Engineer should have strong experience providing technical support within Microsoft Azure, SharePoint, Teams, and Office 365. Including technical support for desktops and laptops, printers, servers, software, and advanced networking utilizing remote access tools, chat and email support, telephone support, and onsite/field support. Resolve hardware and software-related issues utilizing existing education, training, and experience as well as manufacturer knowledge bases, documented fixes, and other technical articles.
The Helpdesk Support Engineer will resolve hardware and software-related issues utilizing existing education, training, and experience as well as manufacturer knowledge bases, documented fixes, and other technical articles. Properly escalate support requests to local team and/or service board that are out of scope or capability.
The Helpdesk Support Engineer will provide prompt after-hours support as part of the helpdesk on-call team, client emergencies involving hardware failure, outages, and other business critical events. The Helpdesk Support Engineer will be required to create, update, and maintain written documentation, key network and asset information securely and confidentially.
The Helpdesk Support Engineer will utilize ConnectWise RSM/PSA tool to create and update service tickets documenting all correspondence, work performed, referenced resources, and resolution procedures.
Must be able to pass a pre-employment drug screen and background check.
Technical Skills: Windows Administration and troubleshooting, basic scripting skills, O365, Azure, Azure AD, AD, Intune, Autopilot, Multifactor / SAML / OKTA / AD Connect, Windows Server (2008 R2+), Windows 7 and later, Adobe, Firewalls, Backup software, VPN, Hyper-V. Cisco Routing, Switches, Networking, Cybersecurity, Citrix, SharePoint, and Teams/Teams Voice.
Bachelor's degree and/or Microsoft certifications.
Benefits:
Salary from $60k annually, commensurate with experience.
Sourced by ZipRecruiter
