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Process Support Engineer Jobs Near Me

DPDHL

Application Support Engineer

Westerville, OH · On-site

Application Support Engineer Would you like to join the Logistics Company for the World? DHL Supply ... Experience with incident management and change control processes, preferred * Strong communication ...

AMADA

Customer Support Engineer Automation

Columbus, OH · On-site

$30/hr

To support customers with (but not limited to) Amada Automation Systems including core machines ... Managing the total equipment installation process at Customer site entailing use of hand tools ...

Amsted Rail Company

Process Engineer

Groveport, OH · On-site

Support process audits and help maintain process discipline. Continuous Improvement * Assist with ... Bachelor's degree in Industrial Engineering, Mechanical Engineering, Manufacturing Engineering, or ...

Amsted Rail Company

Process Engineer

Groveport, OH · On-site

Support process audits and help maintain process discipline. Continuous Improvement * Assist with ... Bachelor's degree in Industrial Engineering, Mechanical Engineering, Manufacturing Engineering, or ...

Franklin International

Process Engineer

Columbus, OH · On-site

$85K - $130K/yr

Provides technical support to manufacturing in maintaining and improving production standards and ... process engineering support to manufacturing and research and development labs. Work with plant ...

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How much do process support engineer jobs pay per year?

As of Aug 1, 2026, the average yearly pay for process support engineer in the United States is $92,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $103,000.00 per year, depending on experience, location, and employer.
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Process Support Engineer jobs near you
A map of the United States highlighting the number of Process Support Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Process Support Engineer job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Application Support Engineer

DPDHL

Westerville, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Application Support Engineer

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities... we look forward to exploring career possibilities with you!

Job Description

The primary purpose of this role is the implementation, support, administration, and maintenance of enterprise software applications. This role ensures system stability, availability, and performance while supporting critical business operations. The Application Support Engineer provides technical support, develops proactive solutions, and collaborates with internal teams and external vendors to resolve issues efficiently.

This position also contributes to documentation, training, and continuous improvement initiatives, including participation in disaster recovery exercises and root cause resolution activities.


Responsibilities

  • Resolve production support issues within defined SLAs, including participation in on-call support rotations and maintenance windows
  • Analyze and troubleshoot moderate to complex application issues, performing debugging, testing, and root cause analysis
  • Configure, install, patch, and upgrade software in accordance with change management policies
  • Collaborate with software vendors, developers, and internal teams to resolve complex technical issues
  • Implement proactive monitoring and solutions to prevent recurring incidents and improve system reliability
  • Maintain business continuity by ensuring high availability and performance of supported applications
  • Communicate effectively with users, stakeholders, and leadership regarding incident status and resolution progress
  • Create and maintain technical documentation, release notes, and user guides
  • Support application development tasks for issue resolution following established standards
  • Mentor junior team members and collaborate with cross-functional teams
  • Support enterprise systems including Blue Yonder WMS, TeamViewer Vision, Steplogic, and Ortec


Required Education and Experience

  • Bachelor's degree in a relevant field or 3+ years of progressive IT experience, required
  • Experience supporting enterprise applications in a production environment, required
  • Strong analytical and problem-solving skills, preferred
  • Experience with Oracle and SQL Server databases, required
  • Knowledge of Windows and Linux operating systems, preferred
  • Familiarity with warehouse management systems (WMS) preferably Blue Yonder, required
  • Experience with incident management and change control processes, preferred
  • Strong communication and collaboration skills, preferred
  • Relevant certifications (ITIL, Oracle, Microsoft) preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

Employment Type: FULL_TIME

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