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Tier 3 Technical Support Engineer Jobs Near Me

Strategic Systems

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Healthcare Implementation Engineer - SQL, Windows, IIS

Columbus, OH · Remote

$30 - $32/hr

Healthcare Implementation Engineer - Diagnostic Imaging Systems Location: Remote - United States ... Three or more years of Tier II or Tier III technical or application support experience * Windows ...

rose international

SharePoint Developer

Columbus, OH · On-site

$47.25 - $61.75/hr

SharePoint Developer Location: 1980 West Broad Street Columbus, OH 43223 Start Time: 8:00 AM- 5 ... Five years of experience with providing Tier 3 technical support to site administrators when coding ...

rose international

SharePoint Developer

Columbus, OH · On-site

$47.25 - $61.75/hr

SharePoint Developer Location: 1980 West Broad Street Columbus, OH 43223 Start Time: 8:00 AM- 5 ... Five years of experience with providing Tier 3 technical support to site administrators when coding ...

Cart.com

Technical Support Specialist

Groveport, OH · On-site

... and 3 technical support working closely with Operations, Technical Services, Application ... Raise awareness to Tier 2 Support team when issues seem critical to operational success. * Team ...

Cart.com

Technical Support Specialist

Groveport, OH · On-site

... and 3 technical support working closely with Operations, Technical Services, Application ... Raise awareness to Tier 2 Support team when issues seem critical to operational success. * Team ...

Wow

Lead Commercial Technical Operations

Columbus, OH · On-site

... Tier 2 Tier 3 Engineering escalation path * Representing the team during Priority 1 (P1) and ... Supporting all WOW! Business: * Voice services * Video services * Data products * Handling the most ...

Express Wash Concepts

POS Support Agent

Etna, OH

Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support ... Tier 3 resolution. * Provide the Supervisor and Analyst(s) with clear, complete handoff notes ...

Express Wash Inc

POS Support Agent

Etna, OH · On-site

Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support ... Tier 3 resolution. * Provide the Supervisor and Analyst(s) with clear, complete handoff notes ...

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As of Aug 27, 2026, the average yearly pay for tier 3 technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

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Tier 3 Technical Support Engineer jobs near you
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Healthcare Implementation Engineer - SQL, Windows, IIS

Strategic Systems

Columbus, OH • Remote

$30 - $32/hr

Contractor

Posted 7 days ago

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Job description

Healthcare Implementation Engineer – Diagnostic Imaging Systems

Location: Remote – United States

Duration: 18 months


About the Opportunity

We are seeking Healthcare Implementation Engineers to install, configure, test, validate, and support enterprise diagnostic imaging and healthcare software solutions. You will work with customers, project managers, technical teams, partners, and vendors to deploy applications in customer-facing production environments and resolve complex application and infrastructure issues.


Key Responsibilities

  • Install, configure, test, and validate enterprise healthcare applications.
  • Deploy software on customer on-premises servers and workstations.
  • Install and support operating systems, database software, third-party systems, tools, and utilities.
  • Troubleshoot Windows Server, IIS, SQL Server, ASP.NET, and Active Directory environments.
  • Install and configure Microsoft SQL Server.
  • Perform SQL Server database backup and restore activities.
  • Manage IIS websites, application pools, bindings, and SSL/TLS certificates.
  • Write and execute basic SQL queries using SELECT, DELETE, and UPDATE.
  • Analyze application, Windows, IIS, SQL, environmental, and alert logs.
  • Monitor systems, application workflows, environments, and alerts.
  • Analyze network traffic to diagnose application stability and performance issues.
  • Reproduce production issues in test and lab environments.
  • Develop and document technical workarounds.
  • Provide advanced technical support through telephone, email, and chat.
  • Lead customer conference calls during critical technical issues.
  • Communicate implementation outcomes to project managers and technical teams.
  • Maintain detailed implementation, troubleshooting, and escalation documentation.
  • Contribute to team training, mentoring, knowledge sharing, and process improvement.
  • Manage competing priorities and complete assigned projects within established deadlines.


Must-Have Skills

  • Three or more years of Tier II or Tier III technical or application support experience
  • Windows Server administration and troubleshooting
  • Microsoft IIS administration
  • IIS websites, application pools, bindings, and certificate binding
  • Microsoft SQL Server installation and configuration
  • SQL Server backup and restore
  • Basic SQL queries using SELECT, DELETE, and UPDATE
  • ASP.NET application troubleshooting
  • Active Directory support and troubleshooting
  • Enterprise software installation, configuration, testing, and validation
  • Customer-facing production environment support
  • Application, system, IIS, and database log-file analysis
  • Environmental and alert monitoring
  • Issue reproduction in test or lab environments
  • Strong technical documentation and customer communication skills
  • Bachelor’s degree in Information Technology, Computer Science, a related discipline, or equivalent professional experience


Preferred Skills

  • Healthcare technology experience
  • Radiology Information Systems
  • Picture Archiving and Communication Systems
  • Diagnostic Imaging Workflow Management solutions
  • HL7
  • DICOM
  • Network traffic analysis
  • Healthcare application implementation
  • Critical patient-care environment support
  • Experience working with third-party vendors and implementation partners
  • Technical training or mentoring experience