Technical Support
Columbus, OH · On-site
$20 - $22/hr
Two to five years of chat experience*** Required Education: * High school diploma or GED with relevant work experience
Quick apply
Technical Support
Columbus, OH · On-site
$20 - $22/hr
Two to five years of chat experience*** Required Education: * High school diploma or GED with relevant work experience
Tier 2 Technical Support
Columbus, OH · On-site
$30 - $35/hr
Join a Team That Keeps Critical Technology Running We're seeking a Tier 2 Technical Support Specialist to provide advanced technical support and incident management for a fast-paced enterprise ...
Tier 2 Technical Support
Columbus, OH · On-site
$30 - $35/hr
Join a Team That Keeps Critical Technology Running We're seeking a Tier 2 Technical Support Specialist to provide advanced technical support and incident management for a fast-paced enterprise ...
Tier 2 Technical Support
$30 - $35/hr
Join a Team That Keeps Critical Technology Running We're seeking a Tier 2 Technical Support Specialist to provide advanced technical support and incident management for a fast-paced enterprise ...
Quick apply
Tier 2 Technical Support
$30 - $35/hr
Join a Team That Keeps Critical Technology Running We're seeking a Tier 2 Technical Support Specialist to provide advanced technical support and incident management for a fast-paced enterprise ...
Technical Specialist I/Technical Specialist 2/Sr Technical Specialist
Groveport, OH · On-site
$80 - $100/hr
Technical Specialist I/Technical Specialist 2/Sr Technical Specialist Groveport, OH, United States ... Support Engineering and Operations in the completion of annual projects * Lead all aspects of ...
Technical Specialist I/Technical Specialist 2/Sr Technical Specialist
Groveport, OH · On-site
$80 - $100/hr
Technical Specialist I/Technical Specialist 2/Sr Technical Specialist Groveport, OH, United States ... Support Engineering and Operations in the completion of annual projects * Lead all aspects of ...
Technical Support Specialist
Groveport, OH · On-site
$60 - $80/hr
Technical Support Specialist** who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services, Application Development, clients ...
Technical Support Specialist
Groveport, OH · On-site
$60 - $80/hr
Technical Support Specialist** who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services, Application Development, clients ...
Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services ...
Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services ...
Technical Specialist I/Technical Specialist 2/Sr Technical Specialist
Groveport, OH · On-site
$67K - $127K/yr
... support in the engineering, construction, installation, startup, and commissioning of natural gas reciprocating engines/compressors and electric driven reciprocating compressors • Manage multiple ...
Technical Specialist I/Technical Specialist 2/Sr Technical Specialist
Groveport, OH · On-site
$67K - $127K/yr
... support in the engineering, construction, installation, startup, and commissioning of natural gas reciprocating engines/compressors and electric driven reciprocating compressors • Manage multiple ...
Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services ...
Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services ...
VFD Technical Support Specialist
OH · Remote
Collaborate with engineering, field service, sales, and product teams to resolve complex technical ... Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree ...
VFD Technical Support Specialist
OH · Remote
Collaborate with engineering, field service, sales, and product teams to resolve complex technical ... Bachelor's degree and 2 years of relevant Electrical, Technical experience OR associate's degree ...
Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ... Minimum 2+ years of relevant engineering experience preferred * Prior power plant or nuclear ...
Quick apply
Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ... Minimum 2+ years of relevant engineering experience preferred * Prior power plant or nuclear ...
Support Engineer
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...
Quick apply
Support Engineer
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...
Sr. Product Support Engineer
Columbus, OH · On-site
$80 - $100/hr
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and ... Employer HSA contribution (up to $1,000/single or $2,000/family depending on plan type)
Sr. Product Support Engineer
Columbus, OH · On-site
$80 - $100/hr
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and ... Employer HSA contribution (up to $1,000/single or $2,000/family depending on plan type)
The System Support Analyst II is responsible for providing advanced technical support while helping maintain the stability, security, and efficiency of the organization's IT environment. This role ...
The System Support Analyst II is responsible for providing advanced technical support while helping maintain the stability, security, and efficiency of the organization's IT environment. This role ...
Product Support Engineer - Mechanical
Columbus, OH · On-site
$60 - $80/hr
The Product Support Engineer (PSE) provides technical support for the product portfolio of in ... The Company operates with two primary business units: Building Productsand Consumer Products. The ...
Product Support Engineer - Mechanical
Columbus, OH · On-site
$60 - $80/hr
The Product Support Engineer (PSE) provides technical support for the product portfolio of in ... The Company operates with two primary business units: Building Productsand Consumer Products. The ...
Previous Help Desk or Tier II technical support experience. * Understanding of how communications infrastructure supports plant operations. * Experience working directly with operations, engineering ...
Previous Help Desk or Tier II technical support experience. * Understanding of how communications infrastructure supports plant operations. * Experience working directly with operations, engineering ...
Technical Support Specialist (Clinical Workflow & Parts Support)
Canal Winchester, OH · On-site
$60 - $80/hr
The TSS is expected to resolve cases without defaulting to Field Service or Engineering, document ... As Capsa's Technical Support Specialist, your contributions to the team will include the following:
Technical Support Specialist (Clinical Workflow & Parts Support)
Canal Winchester, OH · On-site
$60 - $80/hr
The TSS is expected to resolve cases without defaulting to Field Service or Engineering, document ... As Capsa's Technical Support Specialist, your contributions to the team will include the following:
Electrical Engineer II
Columbus, OH · On-site
$90K - $110K/yr
We are currently seeking an Electrical Engineer II to join our Columbus, Akron, offices. In this ... Provide guidance and technical support to junior staff as appropriate. What You'll Bring:
Electrical Engineer II
Columbus, OH · On-site
$90K - $110K/yr
We are currently seeking an Electrical Engineer II to join our Columbus, Akron, offices. In this ... Provide guidance and technical support to junior staff as appropriate. What You'll Bring:
Experience: 2+ years of technical L2/Tier-2 support experience in retail or restaurant multi-unit environments. * POS & OS: Hands-on troubleshooting for Linux-based POS OS , store hardware, back ...
Quick apply
Experience: 2+ years of technical L2/Tier-2 support experience in retail or restaurant multi-unit environments. * POS & OS: Hands-on troubleshooting for Linux-based POS OS , store hardware, back ...
Mechanical Engineer II
Columbus, OH · On-site
$90K - $110K/yr
Provide guidance and technical support to junior staff as appropriate. What You'll Bring * Bachelor of Science in Mechanical Engineering from an ABET-accredited engineering program. * 7+ years of ...
Mechanical Engineer II
Columbus, OH · On-site
$90K - $110K/yr
Provide guidance and technical support to junior staff as appropriate. What You'll Bring * Bachelor of Science in Mechanical Engineering from an ABET-accredited engineering program. * 7+ years of ...
VDC Engineer II
Columbus, OH · On-site
... technical skills. In addition, VDC Engineer II's work under the direction of experienced VDC ... Supports 1-3 VDC deliverables under supervision Qualifications EXPERIENCE/EDUCATION * Bachelor ...
VDC Engineer II
Columbus, OH · On-site
... technical skills. In addition, VDC Engineer II's work under the direction of experienced VDC ... Supports 1-3 VDC deliverables under supervision Qualifications EXPERIENCE/EDUCATION * Bachelor ...
Technical Support Engineer Ii information
See salary details
$37.5K - $45K
4% of jobs
$45K - $52.4K
12% of jobs
$58K is the 25th percentile. Wages below this are outliers.
$52.4K - $59.9K
12% of jobs
$59.9K - $67.3K
13% of jobs
The median wage is $73.1K / yr.
$67.3K - $74.8K
12% of jobs
$74.8K - $82.2K
9% of jobs
$82.2K - $89.7K
8% of jobs
$95K is the 75th percentile. Wages above this are outliers.
$89.7K - $97.1K
9% of jobs
$97.1K - $104.6K
9% of jobs
$104.6K - $112K
4% of jobs
$112K - $119.5K
10% of jobs
$37.5K
$79K
$119.5K
How much do technical support engineer ii jobs pay per year?
As of Sep 7, 2026, the average yearly pay for technical support engineer ii in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.
What are popular job titles related to Technical Support Engineer Ii jobs?
For Technical Support Engineer Ii jobs, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Ii jobs look for?
The top searched job categories for Technical Support Engineer Ii jobs are:
Job description
Title: IT Technical Support
Location: Columbus, OH
Duration: 12 Months
Location: Columbus, OH
Duration: 12 Months
Executive Summary:
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate the agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best-in-class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking a resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate, detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in the ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high-quality end-user technical support related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem-solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast-paced work environment
• Preferred work experience in a technical support role, but not required
• Two to five years of chat experience***
Required Education:
• High school diploma or GED with relevant work experience
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate the agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best-in-class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking a resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate, detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in the ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high-quality end-user technical support related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem-solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast-paced work environment
• Preferred work experience in a technical support role, but not required
• Two to five years of chat experience***
Required Education:
• High school diploma or GED with relevant work experience
About Amicis Global Technologies
Sourced by ZipRecruiter
Headquarters location
Brampton, ON, CA